East Bay Deli

The restaurant in my area makes delicious food really fast, and I've never had a problem with delivery. The app itself is easy to use, and I have not encountered any bugs. I highly recommend this if you live near an East Bay Deli (the app also has a store locator).

EBD is great, but this is the worst food ordering app I've ever used. Please, please use a different system in the future. The app was very hard to use. I couldn't find the menu until I tried clicking the white box on the map, and I assembled a shopping cart. But, I put in my credit card info, clicked "save", and then there was no way to CHOOSE the credit card to use it. When clicking "place order" it kept saying pick a card. This app has one job -- take money -- and it completely failed!

I can't even order delivery from my favorite restaurant anymore. Outside the delivery zone now that they are off Doordash. Considering how lazy I am, this is a major detriment to my lifestyle ;). I now have to settle with something like McAllister's. Aside from that, I have some issues with the UX being a bit poor as you're adding in items to the cart, as well as increasing the # of items. Would also be nice to know BEFORE I spend 10 minutes setting up an order that I'm out of delivery range. My address was in once I gave location permissions. Perhaps a zone coverage map could be added as well, so we know where the delivery zones are. A google maps API key and some polygon draws would be a simple approach to it. The lists of available EBD locations are not sorted by distance. There's a few other minor issues that could be improved by increasing button sizes, and reworking the userflow a bit more. Some consideration to 508 practices, user experience, and some QA would be a good start (also there's still a test section and item listing). The rating is for the usability of the app + the fact that I can't order delivery anymore. If it were just for the app, I would give it two stars, as while it is still technically usable, it's just not a great experience for the user.

the app needs to be fixed. At the bottom of the checkout screen it says pay, then it just processes. It should show all options before the pay button. I just spent 40 minutes in curbside pickup when the app put in takeout. If it can remember my credit card without checking it should be able to remember that I always use curbside pickup.

The app is ok, but it never saves my current address and updating my profile only has the option to change my password. This causes it to default to a location I don't live near anymore and yell at me when I try to choose delivery because it thinks I'm far away. Still, EBD is great. Just not the app.

Super easy app to order from. All menu items are present all options for substituting or taking off items u don't want on your sandwich.

Can never get the app to process the order. Either it crashes constantly or takes forever to finalize before canceling on its own.

The app is very easy to use and i love having my order history available! Very user friendly and they have added several new features since I downloaded.

In store purchases are not showing up in my points. Two store visits, and nothing. Both times, counter person confirmed the scan worked.

Spams you with repeated push notifications that you have no way to opt out of. Until they add an option to disable push notifications you should stay far, far away.

Love the Crossroads location. They always pay attention to the notes and call if any questions are had. Thank you so much!!

Customization is weak. You can take off options but can't substitute, and you can't even leave a note on the checkout page.

Cant download coupons and will not scan coupon codes. Does not have a select time to pick up order, just says ASAP.

It is very slow in processing. And can be confusing to use at times.

Easy to use the app. Most special.requests can be accommodated.

Always easy to use, on time delivery, and excellent food.

Pleasant. Very easy app interface. Overall satisfied

Mostly good, lacks certain customization options on some sandwiches

Once you swipe at the to get your catagory, its very easy.

The app is extremely convenient and the restaurant is very good.

Easy to use, interactive

Love this food!!!!

Great BLTs. Restaurant looks nice. A great business on our side of town.

You can never get your $3 off by using app they tell you you can but it never comes off

Great, easy to navigate app!!!

Please fix this app, can't even login.

East Bay is always fast delivery.

Very easy to navigate.🙂

The food is delicious, and Zamir is the absolute best!

Awesome food and good prices!!