Category : Books & Reference
Can't even log in. I'm trying to sign up using my local library e-card, as advertised on their website, but there is literally no way to log in. Can't use my library e-card log in, can't use Google to log in, and my library isn't listed under institutions. No idea how you're meant to log in. Complete waste of time.
Can't log in at all with a Google account. "You do not have sufficient credentials." What's good enough for the desktop should be good enough for mobile. Not surprised Ebsco is being challenging about access to content though.
my journey started with my trying to check out an audiobook, then lead to me a help video which told me that I needed to download their app first, and now my journey ends with a broken login button and an invalid link. If my time was valuable, I'd be very upset.
Can't log in. I downloaded the app onto my android and when I launch the app and try to sign in with the proper credentials (even reset my password) nothing happens. Can't log in.
I have books that appear as checked out in the website, however they do not appear on the mobile app at all other the library nor downloaded files. I complained 2 weeks ago and they took my phone number to call me back. But they never did
App is non-functional. I am unable to login with verified credentials. I can login using the mobile app. Not audiobooks though.
Imagine making your app the only way to utilize the resource and then the app doesn't work. Login issue that's been persistent for years. Not sure what you spend your contract money on 🤷
It just doesn't work. Wasted so much time behind getting the audiobook on this but couldn't ! Gave up.
Can't even login, went through the website to try and figure it out but no success. I attend Columbia college and the institution supports their product.
Says to browse library to be able to start reading and the stupid thing doesn't even have a search! Not to mention the website gives NO GUIDANCE ON WHERE TO EVEN SEND IT TO THE APP!!
Couldn't log in with Firefox, but worked fine with Chrome. So far, it's been pretty good.
Extremely unintuitive and barely functional. Avoid at all costs.
Was unable to log in using the email I signed up with. I followed all the tips and help video but it's a dud. 👎🏾
Why hasn't EBSCO not fixed the log in issues if it's been going on for years??!! I wish our public library would use another service!! Cloud Library and Hoopla sre seamless!!
Couldn't log in. Used "sign in with Google" to make an Ebsco account, but then couldn't use Google to sign in the app. Pls fix!
Useless login loop. The app keeps forcing me to login to the website which keeps saying to download the app. Zero stars
i don't know why my uni urges me to use this brick app. this doesn't even allow me to log in. have a look on this issue developers! or just remove it from this store. completely useless!
I can't log in because although their website supports sign in with google, their app does not.
This app is wicked awful. I wouldn't suggest anyone download this. I wasn't even able to log in.
can't log it takes me back to start all over every time I try to login it opens the internet browser
This app does not allow me top log in and I'm associated with a subscribed institution.
I can't log in neither with my institutional nor with my personal account and I won't be able to read the book that I have borrowed for 7 days only.
Stupid App, never worked! And can't log in.
Cannot log in using the username and password I had just created.
Terrible. I genuinely wish I could give you some constructive criticism but I can't it's that bad.
Going to website from login screen and can't access downloads
Worthless. I couldn't even log in!
can't even log in. can't imagine what will happen if i log in
Cannot log in using the username and password I had just created. Being a distance student, cannot get into the library easily to get them to activate my username. Too much hassle to try and use this app which is a shame as the book i downloaded would be very helpful for my assignment.