Category : Sports
Wants me to repurchase magazines I've already paid for. No response from customer service.
I can't access my account!!! DEMANDING A REFUND!!!!!
Well it would seem I have got the same problems other subscribers have in that the app does not recognise my subscription.Support doesnt seem to understand the issue I and others are having. Shame really as it did look like an interesting app.Now I need to try and get my money back!! Just checked out all this publisher's other titles and it seems to be an issue throughout all of those too! The company who handles this , Gxcel, are the real culprits it would seem. Maybe HiTorque are tied into a contract with these guys. I cannot imagine a publisher allowing their content and customer base to be messed about like this else, that is just bad for business and is probably the reason the subscription uptake is so low for what is interesting content.
It doesn't open at all. Doesn't work on either tablet
UPDATE my old magazines that were downloaded, on my tablet, now won't open. Support is as usual NON RESPONSIVE. The Magazine is amazing like everything published by HiTorque but the app is terrible, slow and always has to reload, reload, reload and then reload, even if I had the magazine downloaded to my tablet, it never remembers were you left reading, then it needs to reload again. I wish HiTorque will use Google news instead, yet the magazine is so good that it was worth to put up with the lousy app, but now it just doesn't work
Took my money and I can't view any pages, says unavailable on every page. Don't buy!!
Not possible to read, I can't open the mag pages
If any one is into electric bikes ,this is the mag.to read. I am researching for my second e-bike and the information that is available is priceless. Just wish most of the bikes featured were in Australia.
I got an error after paying saying that a secured transaction can't be completed. Now, tapping on magazines gives me the error message that the current subscription doesn't include the magazine. When I get to the google play purchase dialog in each of these scenarios, I'm told I own the issues and am subscribed.
I contacted the developers a month ago about this, but never heard back. I still can't download the February 2021 issue. All the other issues download just fine, what am I paying for?