Equinox

April / May 2022 Update on Galaxy S20 I've been a member using the app since Dec 2021. So far, so good. I filter my in-person class list based on the gyms I regularly attend and haven't had any issues with the app thus far. I agree with another commenter about the export to calendar option and would love if I could put items on my personal calendar vs the equinox app calendar.

For the past few weeks I've been unable to cast to the TV. When I click the cast button and select the Chromecast, the screen turns black with a spinning circle, but the video never starts playing on the TV and keeps playing on the phone only.

Latest update freezes repeatedly. I had no problems before this update. Very frustrating. Old version was perfectly functional. Why tinker with something that works fine?

Literally feels like the update the layout and interface every other day so by the time you get used it to, the layout completely changes and you're on a search mission for basic tasks. Not only that the app is slow!!!

Casting doesn't work which is a huge negative. Other than that the app is ok - fairly clunky and not super easy to find the right workout: can't filter by 10 or 20 min classes, can't easily find recovery rides, etc

Not working on pixel 5a. The app updated two days ago and was working fine. Today it stopped working and I've tried everything. Cleared the cache, reboot, uninstall/reinstall. Nothing works. I just get a black screen after I log in

great for checking in and out of the gym, but it has limited to average content. Better apps out there for on-demand workouts like peloton and ifit.

I'm having a similar issue when I try to use the app the screen goes black as well. I sent an email to support and have not heard back from anyone.

Useless. Slow to aggravation, enormous memory and space use. Who needs this on the phone... really?? When all you need is to check-in to the club, and pay your membership bill.

Loads for a second and then goes to black screen. I have reinstalled several times to no avail.

Mediocre app and it's impossible to cancel an Equinox+ membership. The app doesn't have a path to cancel, the website's cancel button is broken, and the support # immediately hangs up after telling you to visit the FAQ.

This is not about you taking into consideration the feedback given on here. This app has a rating of 2.5 which is indictative of many issues. As a member since 2007 and paying a lot for my monthly membership, we as members have a right to expect more from the app. This app needs to more funcitonl and user friendly. Make the improvements already. This is ridiculous that Equinox being a TOP TIER GYM is having issues with their app for years now. ENOUGH.

App constantly crashes or not registering my active membership. For the program it is imperative that the app works properly 100% of the time or it is a waste of money

This app is utter garbage. I can't even use it to check into the gym. Total and complete trash for the fees they take monthly.

Each time there is a different bug that prevents me from checking into the gym. Really annoying

The workout videos are good but the app can be slightly confusing.

This app is pretty good in terms of user interface and functionality but it's a huge resource drain (battery, memory and data). Equinox needs to hire some coders who specialize in resource optimization. Also, it would be great if when I add classes to my calendar, I could choose which calendar to add it to (I maintain multiple calendars on my phone). If the resource problem was solved, the app would be a 4 or 5 star app.

My phone is less than 6-months old and works well with other apps. Since this app updated, it largely does not work at all. Most times I open it, it freezes right away, and I have to keep re-starting to even view the main page. I have to open it 4-5 times to be able to get far enough without freezing to book a class, and I spend my walk to the gym opening and re-opening it hoping that I'll be able to sign the health declaration to check in. The old app was completely functional, but this one does not work.

I have thoroughly reviewed the application. I am definitely liking - all sort of visual workouts. Including meditation, yoga and much more. Okay, the original Equinox app was by far the best. I liked it so much better. Now, you can NOT view the list of trainers at your selected Equinox. Overall, I don't like it. It's late, I am going to bed. I will explain myself thoroughly on every aspect of Equi+ PLEASE BRING THE OLD APP BACK.

I cannot determine if individual workouts are available and if changing into workout clothes in the parking garage is permissable. The equinox concierge link is not excepting emails. The app is filled with ads and useful information is difficult to find. With all the time available for troubleshooting and smoothing the use, it is disappointing that this is the best that can be achieved.

For the amount to pay for a membership you'd think they'd get their act together and create a usable app! It's horrible and not user friendly. I'm unable to get in contact with customer service, can't book classes or times to go to the gym, it's overall just space on my phone i can use for other apps that would actually work.the few times it does work it lags and freezes. If i have to use the app for everything and it doesn't work why bother keeping a membership. Stay away from this.

I thought the old app was bad, until they merged them together for this abomination. Difficult to book classes, appointments disappear from history, lost functionality from last version. For example, you can't look up classes by instructor or pull instructor info - which was all there before the big update. Master class on visuals over substance. Maybe next time hire a UX designer, or for that matter, a developer.

I love the gym but this app is terrible. Ever since they combined the previous Variis app with Equinox to make Equinox+ it's been pretty much unstable. The classes take forever to load. Booking is confusing. The previous calendar function is confusing. The gift cards and credits aren't in the app anymore. The screen will hang for 45 seconds frequently when opening the app. It had made the booking and check in process really annoying. The previous UI was much better and faster.

Very few features. When I joined the gym they told me about all of the app features I'd have. Turns out none of them are in the andriod app, only iphone. And the basic things don't work. Class sign up reminders don't work, which makes it hard to get into quickly filling classes. Add class to external calendar doesn't work either, so I have to manually put that in my calendar. Please fix!

This app is comical. Slow load times. Regular crashes. Malfunctioning filters. An ever changing UI, so you constantly have to search for stuff you actually care about -- but I guess the random ads and community posts are cool too. Cherry on top: it recently decided to spontaneously lock my account, so I can't get in. Can we just go back to the app version from 2017?

*Privacy concerns* On the whole, I like the app. There's definitely some lag/freezing issues, but otherwise great. The reason for my score is that I have not granted the app permission to access my camera. However, it appears to periodically bypass this and access my camera at random times. It's extremely unsettling, and multiple other reviews have mentioned this. Additionally, they do not appear to respond to inquiries sent to the email address listed as the Developer Contact.

I was excited when I saw that Equinox was launching a new app, as i found the d one not very intuitive and generally quite poorly developed. Well theyanaged to release a real downgrade. This app is really really poor. The main problem is how slow it is. It struggles to load the classes and keeps showing some sort of error. Usefull tos, such as the reminder to book a class or the ability to put a booked class directly in your calendar are gone. Just to mention a few flaws