Category : Finance
Not bad, it's just okay because it only shows you one of the credit bureaus. Credit karma shows you the other two that are missing from here for free. It did not boost my credit score by opening it at all. They keep asking for payments for seeing or viewing the other results for your credit scores and your credit report. I am greatly disappointed, I'm only giving them the three stars because they have good click bait. Other than that there is nothing special or better than other credit apps.
The app is no longer worth the premium subscription. You are supposed to be able to see the report date from any credit card. This feature was available and very helpful. Now it's just a dash where it says report date. Customer service is also terrible, via phone and online. They never get back to you. And responding through your membership on the app doesn't work.
This app never works properly. Very disappointed. I've had it for well over a year and it keeps disconnecting my bank account, telling me the info is incorrect, and to reset my password or try again. Meanwhile all the info is correct. And even before I started having that issue, it wouldn't register more than 3 months of the bills I paid and every time I tried to boost my score it plummeted instead. I was recommended to have this app by my friend, meanwhile I would never recommend it to anyone.
This app is wack! It says it's supposed to be free, and that if you put your debit card/credit card it will boost your credit. LOL But it's not true! If you put your credit/debit info on the account, they upgrade your account without letting you know. Because they know you don't read to the agreement, and then they charge you almost $30 for boosting or "other services". I rather go to CREDIT KARMA. They ARE FREE and I can actually open a savings and spending account. They have help me!
It provides quality and detailed information. However the downside is the amount of ads and the fact that there is an option on there that tries to get users to pay around $200 per year for something that is free on the other credit bureau apps or websites. It would have been 4 stars but the ads plus the subscription request for services that are actually free is repugnant.
Im not sure if this app is accurate. My posted score goes down whenever it rains hard outside. I pay on time over the last 6 year, no missed payments of any kind. My credit card utilization is under 30% and i pay them off at the end of each month. Score still drops each month a point or two. Bottomline for me, my credit score has been in the exact same range for several year, and none of the thinks we've been told to do, in order to improve our scores, works for me. This algorithm must change.
Useful when it works, which definitely isn't always. Most of the time lately it just doesn't even open. Seems to only work on the sketchiest open WiFi services out and about and doesn't work on any that are actually secure, makes me question what's going on with this app's backend data.
Clean UI, simple to use, helpful notifications. But option $20 a month subscription to view all the 3 credit scores and reports is too much! Considering that there is no human involved in producing the results, it's all done by automated software.
This app was very nice at the beginning, but, now I can not get the dashboard, credit score or anything to load at all. No display appears. It just spins showing the E symbol. Frustrating, but I understand things happen. Hope this can be fixed , . * after an update the non working app is now working. Loads slow but now it does work. Thank you. New Update.** 4/12/22 App not working again, very frustrating. When it works, it's a nice app.
I'm giving this 2 Stars. Overall the app seems like a good idea but it looks like you have to sign up for quite a bit of things or you can pay for things. Also I have noticed that the updates for it take quite a long time. Approximately 3 weeks. I used this as well as credit karma and I've been highly impressed with credit karma. I enjoy the updates that are constantly happening. Experian shows me stuff that are more than 3 months old. Not very up-to-date.
Great tool in helping you manage your credit score. This app has helped me take my credit score from mid 400 to 674 in less than 6 months. If you let the app help you it can but you have to let it work! I was able to refi my auto in December 2021, 5 months ago, interest rate was 11% now it is 5%. All because of this app!!! It really helps.
The app os ok, but I seem to have the same issue many others have when I try the experian boost. It doesn't work, mu bank is found, but an error occurs every time I have tried that function. This has been occurring for atleast the last year and a half. Disappointing that a credit reporting agency can't get their stuff to work.
This app is near useless. Its a fu🎉ing add for third party offers, basically. I thought [you] could freeze and unfreeze your experian credit report. NOPE! goes STRAIGHT to lying that you have to pay to do it. If theres a button on the app ( because its there on the full website) then I must be missing it 100% of the time I search for it. Utter garbage. I think Im done with this app, Ill stay on the web browser version.
I saw a lot of negative reviews on this, and only a few good ones. But I decided to give it a try anyway. When I tried the boost, my bank wasn't in the list. I tried to add it, but the Submit button won't light up. I double checked the spelling of the website, and I had it right, but it still doesn't work. And since when is FINGERHUT a financial institution?? It seems you've included everything BUT my bank's name, so I just lost all interest. Uninstalling.
So far I'm loving this app! I haven't checked my credit score in a long time because I thought I had a terrible score, way worse than it actually is! And to be able to add my regular monthly bills is wonderful and very helpful in a much needed raise in my credit score! So I've only been on it for about 10 minutes or so, but so far so good! I'll come back with a different rating when I have it longer and more information!
It's glitchy on Samsung fold. Boost no longer works. Says CC disconnected and needs reconnect. Click link and nothing but crashes on app. Use computer. Says my CC credentials are wrong. Sign in separately to CC with same credentials just fine. Try again, 100x's, now says I'm locked out of CC and need new PW. Sign in on phone with same incorrect blocked and locked PW with zero problems. 100% experian problem. Sad thing is I wouldn't even get boost if it did work.
So far, it has enlightened me on some financial expenses I wasn't aware of. Love it! Credit score does seem higher than the other 2 credit agencies, I love it because it's a great starting point to help get the other two agencies up to par. Also, this app has enlightened me on some credit cards that I can actually sign up for and handle responsibly. I'll still give it some months before I bump my ratings up to a 5-star rating. Thanks Experian!
This app is so broken. Every time I get an app push notification for say some useful personalized tips, I'll click the notification. But instead of taking me to whatever I clicked on, im taken to an in-app browser login screen which doesnt accept biometric login so i have to enter login info manually. Then it first takes me to an upgrade screen. After dismissing that it takes me to the in-app browser home screen with no sign of what I was originally trying to view. This is extremely frustrating!
Either Experian refuses to fix Boost after it's been broken for months, or they have bad programmers. I've been trying to connect SoFi to Boost for over 2 months now, and it keeps failing after I successfully complete ALL verification steps. SoFi comes up in the list of financial institutions, reports to Experian, Experian found the card automatically at lightning speed, and the secure login is hooked in. If you're simply not going to fix it, JUST SAY THAT! That's on top of the login loops 👎🏾
I really love this app , been using it for over 2 years with no problems. I can't open up the app having the same error problem as of 10-27 . Can't open it. 5-9-22 Update, whatever happened with not opening up was solved quickly and I have had 0 problems out of this app since then. They only keep getting better with every update. Thanks Experian
Think the app is ok! Needs improvement on more Security because I was viewing my credit and I haven't taken out any credit cards or loans or remortgaged on any thing! I never owned a house, I haven't owned a car since 1990! Yet there's all these bank loans and cards and refinancing in my name and all I have for a picture ID is my Access-a-Ride- Card and # to identify me! Oh and mail cause I've established residency! All in all I like the concept! Your Customer Service needs improvement!
At the end of the day, this app works well for me and I believe it works well for everyone. Using the boost would not help in any way toward making a bad credit be good. It all depends on every individual to work on their respective credits by paying off debts and not adding in debt. It's very simple. Just use the app to know what you have and what you need to work on. It's just an insight not a solution. Y'all should understand this!
Fix your app!! Can't do anything anymore! Takes you to a new screen where you have to sign in again. Then tries to make you upgrade to a high price premium service. After you deny it, then it brings you to a dashboard where you can't do anything. Experian went from the best to the worst! Your now forced to buy premium to do anything now.*UPDATE* Not on social media! NOT A MEMBER ANYMORE! Not worth it just to lock my credit that was free before you got money hungry! I don't trust this company!
EXCELLENT APP!!! I am back to edit my last review. My number one issue/ complaint is that the score fluctuation gets me. All my bills are paid by Auto pay. My score was 848 for awhile, then it went down to 843, and now its at 838, but yet the site tells me 0 things are hurting your score, and 6 things helping. I called customer service to ask what was wrong so that I could correct the problem, and that was a total joke!!!!! The language barrier was an impasse.
Seems to do what it's supposed to, but man it takes forever to start up. I have 6 other bank/credit apps, and this one is the slowest bay far. And this is the only one I'm paying a monthly fee for. Otherwise, the layout is pretty good once you get used to it and the scores were pretty close to what the mortgage guy got last year. Would be nice if it provided helpful info for getting things removed from a report other than just waiting for stuff to fall off or making bigger payments.