• FamilyBase Companion 1
  • FamilyBase Companion 2

FamilyBase Companion

FamilyBase Companion Application is NOT compatible with Android Marshmallow. Devices that upgrade to Marshmallow will lose the FamilyBase Companion application.
PARENTS: This is the COMPANION application for Verizon FamilyBase which will give you more features for your kid's compatible phone.

If you haven't already subscribed to Verizon FamilyBase you will need to visit http://familybase.vzw.com to subscribe before continuing.

Once subscribed, from your FamilyBase activity page, you'll have an option to choose "Get Companion App" which will send a text message to your kid's compatible phone with a link to download this app.

With your kid's phone in hand:

☆Step 1 Tap the link from the text message received on your kid's phone or find this app in Google Play (FamilyBase Companion)☆ Step 2 Tap the download button and follow the instructions that appear on your kid's phone screen☆Step 3 After the app has downloaded choose OPEN to open the application and you're all set!

Within the next 15 minutes you'll start receiving additional insights about your kid's phone use in your FamilyBase Activity pages in My Verizon and your compatible handset.

And don't worry if the Companion app is removed from your kid's phone, rest assured, you'll be notified.

KIDS☆ Don’t worry! FamilyBase does not let your parents "spy" on you or read your texts!

Category : Tools

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Reviews (19)

Hai. B. May 7, 2022     

My dad controls my phone with this, it works well. My only few complaints is that it drains battery life fast, and sometimes causes other apps to glitch. There's a lot of parents leaving reviews saying that controlling their children is fun or funny, but there is a point when we should have at least a shred of freedom. Which I don't. Sometimes parents are overly strict, a safe amount of control is great though. Maybe converse better with your kids instead of trying to control everything.

Aut. B. May 6, 2022     

It's restrictions your phone 2HRS before the restrictions are set in place, it messes up with everything even before the times, and it also adds hours when your not on your phone too, which has gotten me into alot of trouble, it is a terrible app, too many issues do not recommen, I rather not have a phone in general

Com. I. Apr 2, 2022     

I understand how my review is probably biased since I'm the kid, but my mom has trouble with it too. It won't let her update settings, it keeps giving me no data all the time when my ma only set it for school hours and some night hours, it massively drains my battery, and much more. This app also won't let me text people even if my mom has verified them as okay. This app is broken in lots of ways even when fully updated. It's more annoying then useful.

Cad. C. Dec 14, 2021     

This app completely renders my phone unsusable. I get how it's for parental controls and stuff but it makes it so my phone dosent even work. I can't play any games without this app crashing which then leads to my phone freezing up and I have to reset it. This has happened every. Single. Week. At least 6 times. Maybe verizon should learn how to actually make a good app. I think that's their best bet.

Oct. X. Mar 22, 2022     

Even after ununstalling the app it still sets data restrictions and blocks texting randomly. After a certain time it wont let me online while on data so if I have no available wifi I can't do anything. The texting is worse though, it will randomly turn off some nights and stay on others. This app is a complete waste of time, you shouldn't invest money in this.

Mar. Apr 7, 2022     

Not effective at locating a child's phone- it always says "within 2 miles" Does not sync in what I would consider a reasonable time. I can have the parent phone and child phone side-by-side and it takes over 30 minutes to update data limits. Cannot be installed on a tablet as tablets are, by design, not setup for calling or texting. The companion app constantly shows notifications on a child's phone- SUPER annoying!!!

Pat. C. Mar 27, 2019     

This app is not child proof. If you click on the VPN icon on the notification bar, a screen pops up for a split second that says deactive. If you are fast enough a child can deactive the companion app and all the controls to go along with it. Go ahead kids, give it a try. Maybe when the parents complain enough, Verizon will fix it. When it does work, the app is great.

Glo. M. Oct 18, 2018     

I'm a child, and of course I don't like it, but it makes sense as to why you may need it on your phone. The things that I'm not pleased with at all are the internet/mobile data turn off. Mine keeps changing the time that it turns off. Also, it won't turn off sometimes when my parents try to turn it off from their devices and mine. I also don't like how it is causing problems with some of my phone functions. It won't let me text some people at times and won't let me send any kind of pictures or MMS. It doesn't matter what time of the day it is. I wish that it functioned better and didn't mess with basic phone functions. I hope you fix this so it works more smooth and correctly. Thank you!

Alb. S. Nov 20, 2021     

For some reason the app doesn't work the way I think it should. I like the controls and the setting you have, but they don't work. For example, I want the LTE suspended, but the phones will still work unless the companion phone exits all app. Even then it might work it might not. I don't know what apple does to their phones, but this feature is 50/50 at best. There should be a simple toggle to suspend the line on the parent app. Nice and easy.

Zev. Mar 8, 2020     

I would not recommend. It works fine, but its the things it keeps you from. It limits how much I can text people, it won't let you text or call someone who your mom/whoever's is in charge of your uses doesnt add to your contacts. (you can't make any new contacts, just who's in charge can add them) They limit apps, keeping me from socializing, etc. etc. etc. Do not download. How to get rid of it: Restart phone and as soon as it loads delete

Cal. M. Jan 9, 2022     

This renders my phone pointless. It displays incorrect data saying that I was on Facebook but I don't even have an account. 2 it constantly disables messaging and websites even though my parents haven't changed any settings. 3 it is extremely easy to stop it from running. 4 it drains battery once the app has been opened it drains the battery out of my phone.

Had. Jul 18, 2020     

Just generally overly glitchy and doesn't seem to really fix any problems-- more so, it makes problems. You can pause your kids internet. Cool. You can't unpause it after it's been paused, you have to wait until the time is up. There are ways kids can bypass the internet buffer as well. Just a free crappy vpn can get rid of the buffer until next restart.

Max. V. May 12, 2022     

This app is completely nonsense.Sure it does what it tells you but it's so easy to remove it.Just force stop the app that's it.Its a privacy invader.If you want your kids to call you when you get old, don't download this app.

Isa. S. Apr 28, 2022     

I hate this app a lot. It takes up a lot of my storage. I get messages all the time like "your web and app activity is being shared with your parent" THAT'S LITERAL STALKING i get it's for safety reasons but still that creepy. My mom made me download it incase I go to the mall with one of my friends and she waits in the food court and she can see where I am, that's all she said she'd use it for, but she also yses it to check my phone. But it's easy to deactivate.

Rox. K. Nov 17, 2020     

Terrible it was working fine on my phone and my child's phones. But idk what update they did that it tells me to pair my child's phone and it's paired but I can't really download it again to his phone cuz I thought deleting and reinstall will work. Spent literally 2 hrs on the phone with Verizon and they couldn't figure it out. But. Still being charged for it. This app is ridiculous and needs to be fixed asap. I pay 9.99 a month with Verizon for this pos not to work.

Nic. S. Nov 20, 2020     

Honestly my dad did install it on one of my older phones, so im a bit biased but anyway this app is SUPER EASY TO BYPASS, it tries to auto-close if you click on manage vpns in the top bar; but without cache, it gives you enough time to quickly mash through the delete process, and then you just deactive its device administrator and uninstall the app, it will also make any phone that isn't top of the line overheat and be extremly slow, honestly just dont pay for this service really easy to bypass.

Gra. E. Apr 17, 2021     

This app is the buggiest thing ever. I can't connect to most public wifi networks and there is no stated reason why in my parent's app, it's a battery drain to the point where I need to constantly have battery saver on to get through the day, and it just auto blocks most social media (reddit, tiktok, snapchat, discord) when it bugs out and needs to reset itself.

Den. T. Jun 10, 2020     

I installed the app on my son's phone. When I try to accept the terms, the screen will not scroll. As a result the "accept" button does not activate. I have to hit No and I'm stuck. I just can't even get in!! So frustrating for an app that has the Verizon name attached to it!

D3V. M. May 19, 2022     

turns off WiFi connections when active