FCMB Online
With FCMBOnline, customers can check their account balances and transfer funds directly from their mobile devices. The App enables transfers within FCMB accounts as well as to any other bank account in Nigeria. Other features of the FCMBOnline App are bill payments (such as Cable Network, Electricity Distribution Company Bills, Airtime Post Paid bills and Internet Data Services bills), and airtime top up recharge purchase for self and third parties.
Customers will enjoy the same features and functions offered by our Retail Internet Banking, in a very convenient manner: customers can use their existing internet banking credentials to access the App, thereby giving them a unique experience across both channels.
Another unique feature of FCMBOnline is the branch locator. The App will help users locate the closest FCMB branch via the Map.
FCMBOnline is very secure. In addition to the private log in credentials required to access the App, a transaction password is requested to validate any mobile transaction. To guide against unauthorized access to customer’s account, it is important to protect bank details securely. In case the password has been compromised, we urge customers to promptly contact us. Please note that the bank will never request for your password.
Activating the App only requires Username, Account Number and a Registration Code that will be sent to the registered phone number after the first authentication stage. For existing FCMB Internet Banking users, only the Username and Password are required.
The benefits of FCMBOnline include (but are not limited to):
• Real time access to accounts
• Transfer of funds to loved ones without hassles
• Easy bill payments and airtime purchase
• 24/7 round the clock transactions
• Convenient branch location service
For more enquiries and information you can access our FAQ, call our contact center on 01-2798800 or send an email to [email protected] .
Category : Finance
Reviews (29)
This app is not user friendly when transferring to your saved beneficiaries list especially if you have accounts with same account name. You will have to do account name enquiry each time to confirm if you are transferring to the correct account. And if it is the wrong account, the app reshuffles the list again and you can pick the same account again and go through the process again. Kindly add account number to the list of beneficiaries in your next update.
Whilst I will commend the app creators for a seamless UI, will also add that 1. Transaction histories should indicate recipients..None of the communication outlet show it, not sms alert, nor email nor the app and this shouldn't be...Peruse other bank apps and kindly upgrade.. if it's gonna be all tech then let it be. 2. I can't request for my bank statement on the app and get it delivered to my mail, WHY? PLEASE ADJUST ALL THESE AND STRIVE TO GIVE YOUR CLIENTS A WOW EXPERIENCE. Thanks
app works wonderfully well.. Tho each time i use your app to transfer money, i do not get a success notification, a success notification that shows the account of the receiver so that it can be used as a means of evidence, a proof of transfer. please fcmb should look into this, it is too important. thank you.
I am not satisfied with the services been offered with this app 1. I have beneficiaries saved but everytime I select the beneficiary it keeps giving an error message so I always have to enter the account numbers everytime I need to transfer 2. I can't generate a reciept after a transaction to send as evidence of payment for a transaction made 3. After making transfers in the evidence of payment, text message, email and mobile app, you cant see the name of the person you transferred to.
Good app. Secure and fast. Downside is no receipts, no sharing or saving of receipts. No detailed history of transactions. Very bland and outdated. 2019 is a long time ago for an app to be updated.
The offer of convenience can never be underestimated. It makes a whole world of difference when compared to usual banking methodology and it's logistics where customers have to fill up forms, and then either sit and wait for their turn or queue up. Good stuff!
This is one of the worst bank apps in the App store! Somewhat difficult to use, the evidence of transactions (text message or email alerts) are not well detailed. Also, assuming you have other personal bank account numbers from other banks added to beneficiary list and you need to make a transfer to one of them, you only get to see your names and no account numbers so you will have to be making guesses till you chose the correct acct number you intend sending money to.
I'm not sure who designs FCMB apps but of all the bank app I use (UBA, Diamond) it is the most difficult to set up. You need to go to a branch to set up an account in 2018 and you still aren't guaranteed your user ID will work. Just ridiculous. Furthermore, half the time the logo stares at you for the longest time when you open the app. You have no idea of it is loading or going to eventually open. This leads to multiple restarts.
Very annoying. Keeps saying internal service error or can't connect. Very disappointing especially when one needs to make transfers urgently. Please FCMB, you can do better for Pete's sake!
This app was actually cool to transact with until last year when i couldn't access my account again, even when i type in the correct username and password it still declines. Right now i am so frustrated that if there was anything like 0 star then that's what this app deserves!
The Fcmb mobile plus app deserves not a single star. It is the most useless banking app on my device. I have lost money severally all cos I can't do transactions when I should have. It returns a network error even when you've got no issues with the internet... And it can go on for days.
This app is the most irritating bank app ever ,for the past few days have been trying to do some transaction at the end of my transaction it's will say ''transaction error" but u keep debiting my account, I've called the customer care also send an email even send a message to you guys on Instagram, I got no reply. And if I go to the bank hall, all I get is attitude, we have a lot of app on our phones and we update them time to time but in your case we have to delete and download the new app.
Very easy user interface. I like it for the purpose it serves. I hate it when their network has issues and I cannot use though otherwise - much better than the Access Bank app
I have downloaded the app. A code was sent to me,after inputing the code and my transaction code the next thing that would be seen is "unable to complete registration, try again later" and it has been like this for weeks. I need help ASAP!
Absolutely great to have FCMB in all efficiency, very effective to security and their updates to notification of any development is super good, despite difficulties to upgrade. Still my bank, they dont dormant accounts but upgrade. Thanks
This app is completely useless, not only do i get debited for a transaction that came back with an error message, i am unable to log into the app. It does appear that this app, like this bank's operations was an half-assed effort. It id unfortunate, it had so much promise.
FCMB has the poorest mobile banking app. It's just too poor. U cannot be stranded and need to do transaction, someone will definitely end up stranded. Both ussd and internet banking usually have issues.
One of the best bank apps, easy to use, never had a case of failed transactions. The 'save beneficiary' feature helps me to remember accounts I usually transfer funds to. 9/10
FCMB should delete the 'Plus' in this app. When other banks have advanced their mobile app to transfer one million and above on a single transaction and up five million daily limit. Customers can enhance/increase their limits on the app without visiting any branch. Transaction Receipt can be generated on other apps without issues and frequent beneficiaries are auto saved. Even your Internet Banking is the worse with no features. FCMB, pls upgrade your echannels pls
This app is the worse of the property in possession of this company that need be thrown away. It lacks integrity, disappointing the customers, and can't sustain the test of long term reliability for quick transactions of any kind. Hence the customer service will not even come to your aid whenever you request for reset. So I wonder why it can't serve longer like other Banks apps. It's mended for local use.
Good apps, but then needs some updates, to remove this error message " internal errors always especially when you reinstall the apps. Otherwise the apps should be one of the best
I have downloaded the app and initiated the registration, an authentication code was sent to my phone number but after imputing the code and a transaction code the feed back I always gets is "Unable to complete the registration please try again later". And it has been like that each time I try. Please I need a help ASAP.
Good day. To be fair, I have been using this app for a while and is quite okay. I would have given it 4/5 based on past experience. However, I am now getting frustrated for the last 5 days trying to transfer money. All I got was " internal server error" each time I tried to login. Now, I can't even login. Please, what am I suppose to do? Thanks.
Very bad for months now I can't make transfer with the app always showing internal error, and it has lingered for 3 months+ now. Please you guys should get this fixed or else you'll lose most customers
This App is totally useless to me. you cannot log in and perform simple transactions and when you decide to go and complain, the app suddenly becomes operational in the banking hall only for it to relapse once you are out. your customers deserve a better treatment please.
For very long now, I can't login to the app. I keep getting internal server error. I thought by now this should have been fixed. However, another attempt today showed the same error.
Very poor functionality. Doesn't allow me to select my own account for any transaction. And their so called New Mobile App won't verify account details. Numerous attempt to contact customer service proves futile. So better FCMB
Before it used to work for me but recently for over 3 months whenever I opened it it is showing me Failed to Connect Due to Poor Internet Connection. This is not True! The only thing working for me is *329# and that always limit transaction of transfet to 50K
Always showing internal error. Please fix this issue, it's annoying. Whenever I tap on sign-in, that's the message I get, it's more than 5months now. I left it because of that and I decided to check it again to see if the problem has been fixed but no. I like the New FCMB app but I still like this one. Am using a Samsung Galaxy A70 and everything is fine. The problem is likely from your side.