Feedback2Go
Feedback2Go allows customers travelling on NSW public transport, roads and waterways a quick and simple method to provide service-related feedback using their mobile device. It’s free and easy to use and quicker than calling and waiting to speak to an operator.
You can snap a photo, tag your location and identify the transport mode you want to comment on. You can describe the issue and submit feedback direct to Transport for NSW.
Features and benefits:
• A mobile channel that makes it easier for you to provide feedback on major transport modes: Train, Bus, Ferry, Light Rail, Roads and Maritime.
• Include photos and location to assist with your feedback
• Icons make it easy to select the service or mode feedback relates to
• Describe the issue in your own words
• Track your feedback and its status in real time.
You can snap a photo, tag your location and identify the transport mode you want to comment on. You can describe the issue and submit feedback direct to Transport for NSW.
Features and benefits:
• A mobile channel that makes it easier for you to provide feedback on major transport modes: Train, Bus, Ferry, Light Rail, Roads and Maritime.
• Include photos and location to assist with your feedback
• Icons make it easy to select the service or mode feedback relates to
• Describe the issue in your own words
• Track your feedback and its status in real time.
Category : Travel & Local
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Reviews (5)
Aar. F.
Sep 14, 2016
This app is great. For years I have complained about busses not showing up via Twitter, and received no response or any action, despite transport NSW having a strong social media presence. Now I have the same ability to complain - yet as it's not on Twitter no one knows. Soon the joy of the #cityfail hash tag will no longer be a permanent presence in Google's search results. This app will reduce social media complaints by at least 30% - far more cost effective than fixing the actual problems.
Pâr. M.
Jan 31, 2017
App is hopeless as all transport NSW is.
R. G.
Sep 11, 2016
Easy to use and user friendly
A. G. u.
Sep 14, 2016
Great idea for passing on constructive feedback and allowing to attach photos is a great idea too.
They send the number an reference instead of a call back apology when I'm the one been stuck in the middle no where I can't believe the bus company are getting away with this especially when where the ones who pay for them an the fact they tell me to do this online in bad manner way so I'm not please with they way work I just hope some else will give them a hard for I care if they did get it !!!!!!!! Shame on your bus company!!!! Not to imagine I've been harrased on the buss by two girls on the T70 buss