Category : Finance
The app and online login is terrible anymore fix the problem. Enough Said
Great, never have any problems, user-friendly
I have never had any problems with this app. Works great
works great. I use it all the time.
Is this even a real First Fidelity app or some scam? Wow. Terrible.
Wanted to be the 142 person to rate it
I love this app! I can do pretty much all my banking with it.
This app was a waste of my time. Downloaded it to use it, made sure my account and number were set up for mobile banking but it would not find my wifi connection to connect to my account. Phone, app - all updated. Other apps connect just fine.
I cant even open the app. It doesn't work.
Won't let me on app at all please fix the problem
Locks me out of my account every time.
Hard to open apps
I did not like at all the fact that you changed the colors black and green for the in and out transfers, new colors makes them hard to find and locate, what where you thinking??!!
If you never anticipate travel, have no intentions of moving, don't need access to your money, don't need to make purchases, and enjoy terrible and unreliable customer service, then First Fidelity is the perfect bank for you! First Fidelity: where 4 calls and 4 weeks isn't enough to fix a simple mistake!
It's stupid because when you go in there it tells you to change your password and when you go back in it locks you out saying that you have a invalid password or username
Like the app but there is a bank manager named Rebecca delsigne who has horrible customer service skills and doesn't care about customers
I like this app. It's very convenient. Only update I would like to see is if you have more than one account it would be nice to see them all or at least be able to choose which account you would like to view. Currently it only shows me the one that I use the least & I have to utilize the transfer button to view my balance in any additional accounts. Gets frustrating at times. Especially when needing my account balances quickly.
If you are having problems viewing your accounts go to the bank and have them do an update and your problems should be resolved.
Ever since the update. I can't view my account at all. It keeps saying error.I need this to be fixed soon!
I can only view one of 3 accounts... and it's the one account I need less access to
Since my update on my galaxy edge 7 it will not let me view my account it keeps saying service error please fix. But overall I love the app and very user friendly I would have given a rating of five stars.
Since the last mobile update I've been unable to do mobile deposit from my smartphone I can from my ipad but not my smartphone Needs to be fixed Everthing else about mobile banking great
I cannot get on my account anymore, ever since the update. It says system error. What's the point of having this app if it never works? I even deleted and reinstalled it to no avail.
Very clean new design and very easy to use. Thanks
The percenrage of times that the app service is unavailable (simultaneously with the online banking) is astounding. I can't tell you the number of times I've tried to sit down and do my banking and have no access to my accounts - it's enough times to make it ridiculous and come on here and write this rating.
FFB has never failed to impress me! I became a member the day they opened a branch office in my hometown, and they really treat you more like family than JUST a customer! Whether it is I, or them, having a bad day, they never let it interfere with the professionalism exhibited by only the finest institutions! The only way they will lose me as a customer is when I am buried! Loyal to the end!
I'm not giving 5 bc of the simple fact that when in the transaction screen it doesn't show the balance after each deposit/transaction. It would be really helpful if you did an update including this feature.
It won't let me check my other accounts from here. On My computer I can switch between my accounts but not on here. Frustrating
very easy to use. it makes depositing a lot easier when Im on the road and cant get to the bank. transfets are so easy now too.