Category : Finance
Very convenient and easy to use. Sometimes you may need to resynchronise the security key by calling the customer support centre. It is an easy process and the support team are quite efficient & helpful.
You guys need to update the app. Make it look a little more modern with modern features and easily accessible to certain sections. Otherwise like that it is there.
Once you install the app it works fine on the first and second attempt.... after that I keep getting an error message and have to reinstall the app again.... THIS IS ANNOYING!!!!
It works great, my only complain is that the UX needs to be redesigned to properly display various functions. And plesse update the app regularly.
Thanks for finally fixing the error the app was giving and its working fine. But I think the app needs to be updated and give it a new look, by the I love the look of the new bank debit cards
It is very convenient and accessible. Easy to use as well. Like a very good and true representation of the banj itself. Keep up the good service FGB
Really enjoy using this app show my acc no. When I'm at the bank and forget the no. It's also great if your having money being sent to your acc because then u don't have to go to the bank to check
This is the worst online banking app ever, why have a online banking app if you cannot log in what's the sense of it. Waste of time and rubbish. Can't the bank update the app so persons can at least log in.
What's the purpose of the update on the app if it's not functional...I deleted and redownloaded this app 3 times and it keeps telling me error. This is very disappointing
When is the new app coming out? This one is a disaster. It constantly freezes, requiring my phone to be rebooted.
Im now quite upset, was excited about d idea of an easy use at first introduction now... I cant even log in... it doesn't give me d option to even use an access code if it has authentication problems... Ms. Disappointed
This app is garbage. Whenever I try to sign in the app keeps saying connection error and then it closes.
Very frustrating app to use and navigate. FGB can do much better.
The app crashes after one use . Slows down my phone . It is absolutely not user friendly
Nope, not working. Connection error on WiFi and mobile data, cannot login
This apps is worthless i cant even sign in u guys need to update the apps and fix all the problem and make it easy
Stop work after login the second time. They need to fix this issue.
This app always give errors to log in and it's very frustrating
I have to keep deleting and reinstalling this app as it stops responding often
Has errors too often for me but seems kind of ok otherwise.
Constantly stops working & I have to delete &redownload.
I have no doubt in my mind that FGB'S Online banking platform is the best in Jamaica. Absolutely!!
Im yet to log in... between not having a user friendly user id... and the app giving errors...
App malfunctioning. Not able to see banking info
I cannot see my balance since June 2020. Kindly fix problem. Thank you
State of the art and easy to use
Horrible experience. Constantly down, doesn't load quickly, when I do get to log it doesn't show my balance or recent transactions, doesn't auto update when all my other apps do. Scotiabank has a much better app design and is easier to use. Hire better app developers and stop being satisfied with mediocrity, it's not that hard.