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Field Service- Dynamics 365

Field Service for Dynamics 365 brings the power of field service with smart scheduling and resource management to mobile devices. Field Service for Dynamics 365 delivers the capabilities that your people in the field need to provide customers with the best possible service on virtually any mobile device. You’ll have the features you need, from dispatching and routing to completing work orders, managing invoices, and even upselling and cross selling. Field Service for Dynamics 365 also offers a seamless user experience through robust offline capabilities and allows technician location tracking.
With Field Service for Dynamics 365 you can:-Access information online or offline and automatically synchronize data when a connection is available-Display up-to-the-minute, multi-day field agent schedules and job details-Get turn-by-turn driving directions to job sites-Call and email contacts, and browse their websites within the app-Update work schedule status in real
- time-See work order problems on the schedule-Reassign schedules directly from the device-Change unassigned slots to other field agents-Enter the track parts or materials used-Record completed schedule slot labor-Perform and submit paperless field inspection processes-View and work with reference manuals-Capture customer signatures onsite

And much more!

Category : Business

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Reviews (23)

Dav. Aug 2, 2019     

Worst app I have ever used. Takes a long time to load, can't work in offline mode, is always lagging. Hard to understand and use. I would be happy to discuss issues to try and improve the app as I use it everyday for work.

Zak. B. Oct 10, 2018     

Anyone who says this is a good app has never actually used it. Its temperamental garbage the company we sub for makes us use...dont use this if you can help it.

Adm. A. Jan 14, 2019     

sometimes when upload a picture appear syncronisinc error. then I have to unistall and install again.

Oli. D. Oct 29, 2018     

Very powerful business application with strong offline capabilities. Requires customisation to reach its full potential.

A. G. u. Oct 16, 2018     

Crashes alot takes way to long to enter information

Joe. L. Oct 13, 2018     

Did not work out for me, never connected to the server.

мaт. M. Jul 2, 2020     

Worst app ever DO NOT WASTE YOUR TIME. THIS IS WORST APP EVER MADE

Wil. S. Apr 12, 2019     

Buy this for your competition! Much cheaper than a take over!

Lin. G. C. Dec 24, 2020     

Thanks a lots forever... Your Company Certificates for working with me but I am waiting 2018 Field Service Mobile AL me

bla. Jun 24, 2021     

Lts the first Microsoft app

Ste. O. Sep 20, 2018     

Worst app in my life

Den. W. Aug 14, 2018     

Our company deployed this app over a year ago and its been nothing but trouble! Our field staff HATES it! The offline mode isn't really offline and it doesn't properly sync to any changes made to the records in online mode. It insists on syncing upon open, even though we have it set to manual sync. And, without wifi, that sync takes forever, and you can't even look at your booking until it finishes. Worst app I've ever deployed.

Esk. V. Aug 29, 2018     

Gets worse and worse. Why is this app even there on the store. Google should have a policy of removing apps that don't meet the basic user needs

A. G. u. Jun 20, 2018     

Simply terrible. There's no excuse why a business app should look, feel and perform so poorly

D. L. Aug 29, 2018     

Very slow to sync, I just want to see information when on site, if you have 2g/edge signal you could be waiting 10 minutes.

Ran. H. Jun 25, 2018     

Kinda got tired of "this app has stopped working" whenever trying to access a record. Uninstall worked great!

Mar. D. Apr 4, 2018     

An amazing mobile extension of your dynamics 365 field service. Downloaded if your business need offline synchronization.

Lar. B. Apr 4, 2018     

Takes a bit to set up to your Dynamics system, but it is very powerful!

Mat. K. Apr 4, 2017     

An incredibly full-featured and stable app that supports all aspects of field service in a very user-friendly way. Note that it requires proper configuration, which I'm sure is why some are struggling to use it. I have used it almost daily for several months with no issues, which is pretty remarkable in this space. My favorite things about the tool is the amazing level of no-code configurability, as well as the robust offline capability.

Ian. J. Mar 20, 2017     

Fully functional, works offline, lots of option, but unfortunately, can't seem to open a work order when using a Dynamics CRM trial account. Since this is a key feature, it is a pity that this cannot be demo'ed.

Abb. C. Apr 3, 2017     

Always have sync errors. I cant find the customer signature area. This app is unstable. Demo videos shows different working app while releasing a non-working one. This app canmot be used for demo.

Tim. P. Mar 19, 2017     

Thus needs an update to work with dynamics 365. Constant sync errors

Kyl. Feb 25, 2020     

I'll help you out!