Fiix CMMS

Very limited compared to the desktop browser version. You can not see images on parts and you can not add images to parts. Adding images via the app would make it more efficient when setting up / migrating to Fiix. Please add the image to the part details tab with the ability to enlarge on screen ad the ability to take a photo and add it to the part.

I like the desktop web interface. It's really useful. What the hell is this app even for??? You literally cannot do anything! You can't add anything in any category. 90% of the web interface options are also not available. So what is this, some kind of viewer? Like others have said, you need to fire whoever designed and approved this app.

It's a very simplified version than what's available desktop side, but it seems fairly user friendly. However, I can't open some work order attachments (seems to me that I can't open PDF files that are around 400kB)

Sync is hit or miss. I'm still setting up our system and more times than not I can't find new assets in the app. Also, uploading photos from the fiix app doesn't work. Edit: The sync is still slow. It eventually syncs new assets, work orders, and photos, but it takes a while. Our internet is slow out here. I think it's not properly syncing until I go home.

This app should be able to do so much more. I know you can complete task but you cannot enter time for a task which affects reports for those that close, complete their task on the app. Also, you should be able to access all history work orders and not just the last 50 records. It has potential to be great but requires fresh ideas from the ones that use it on industrial daily task.

There are always issues and long delay.

Wow, it is amazing how badly they ruined this app. The old version was easy to use, gave you all the info needed to see the job description, person who requested it, and they're contact info. Now, there is no info, and the work orders just disappear without warning. For an app that was supposed to improve life for the field tech, they failed miserably. Whoever authorized this update should be fired immediately. Complete failure of a previously functional app.

Not nearly as good as the previous version. Looks great but the function is not easy to use. I like to look up vendors in the supplies pull down menu off the software. This need app needs a lot of tweaking.

Many parts require too many clicks or are unintuitive to use. Creating a work order on the fly shouldn't be this difficult... Adding parts doesn't filter by the BOM which is also frustrating. Multiple users adding completion notes to a WO also overwrites one another without warning.

program works good but the keyboard and data entry is not mistake friendly. Each attempt to correct an entry automatically takes you to the end of the text being entered. will not work with spell check.

It works to see some information, but it could be more detailed, when you see the work order request you can't see the time where it was requested. Also you can't close work orders with details the tasks done. I think it need to be improvement

Gave it a try, hate this app, constantly redirected to login screen after selecting any tab on app.

I am using this new software because it connects all the endpoints on thee internet highway. No more crashing into what is os true to [colide]. More on this topic later! It os is everlasting for iT is our security purpose. The only thing that will upset this design is a violent push of negative energy.

It's amazing that this app has gotten so much worse over time instead of better... baffling

5-12-2020 I do not like this app. There are way too many steps too close out a work order. The orginal was way better. Go back to that one Edit: 7/03/2021 Nothing good has changed for this app, I still don't get notifications unless it is put in my name. Work orders are still a pain to close. And now it won't refresh unless I completely close out and reboot app.

Legacy Fiix App was way better. You really messed up by switching to this new one. Cannot edit assets from mobile app. I have full permissions on web, but not mobile. Terrible, buggy app release.

It's a great app! Does everything I need it to do. The free app is what I'm using and I seriously thinking about the paid

Could use a better phone app set up and could use away to customize the section of the program that runs reports.Need a way to delete parts in the supplies section that have been added to a work order other than that it's pretty good program

Compared to the website, the app is awful. Cant see your dashboard or organise the job lists. Very limited user interface Our facility continues to use the website even though that is still buggy on a tablet.

Useless app. Tried this app a few times, sometimes it works, others you get absolutely nothing. Click on an open work order and it logs you out. If you are considering this for your company, please consider the people who will be using it. You will wonder why things don't get closed down.

There are vital information boxes missing. Date the work order was created, who raised it, who reassigned the work order. Also a tally up of total hours logged in the last 24 hours. With these, it would make life much easier

Does not work well with night mode. Letters turn white and background stays white. On Samsung Note 9. Please look into it. Thank you

This is not what I wanted. I wanted to be able to access the dashboard for my facility. So I can view and organize work orders for my facility. All I see is "my" work orders. I'm not able to use the desktop site at all. I work in a hospital, and during the late night hours, or over the weekend I need to keep an eye on what work orders are submitted. When staff "request" work orders, they must be "opened" before my guys can see them. Very frustrating!

Good app as an alternative to the desktop version. However, liked the dashboard a lot better on the other mobile version. Can't that be integrated with this app Fiix?

I am unable to view information entered in custom fields via the mobile app. This is in fact a critical function for me to deploy this into production. Knowledge base has notes on how to allegedly enable editing this via mobile app, but on the mobile app the "more details" section isnt even there.

App repeatedly crashes. It is very unreliable and wasteful of our ĺimited time windows to get work done.

Ok app but please can you stop the login splash screen jumping between server and app. Very frustrating. Android, Samsung a20e. Thanks

Feature request, would it be possible to scan an asset from within a work order that contains multiple assets. Thereby bringing up the labour tasks for that asset only. App works well. Fast and responsive.

App works fine but you cannot sort the request. You can filter them by priority or due date, but you cannot sort them by date, which is really important.

The App is okay but I can't select inactive users when assigning jobs and also on the task completion there should be an option to select time on completion and by who not just active users but also inactive users