• First Derm: Online Dermatology 1
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First Derm: Online Dermatology

First Derm is an award-winning, scientific research-backed online dermatology service with over 19,000 skin concerns answered.
Featured on Wired, CNET, USA Today and Forbes, First Derm is one of the oldest and largest online dermatology groups, serving over 160 countries in six languages. All of our dermatologists are board-certified, vetted and trained in teledermatology.

Get an expert answer on your concern and get peace of mind within hours. Starting at $25 USD

No names, accounts or registration necessary--users are always kept anonymous. 24/7 online customer support.

Common concerns include:
• Acne, including acne vulgaris, pimples and blemishes on face, back and chest
• Eczema
• Folliculitis (ingrown hair)
• Hives
• Borrelia, bug bites and insect bites
• Male hair loss, alopecia
• Skin cancer, moles, changing moles, melanoma, actinic keratosis
• Cold sores, fever blisters, herpes simplex virus
• Rosacea
• Dandruff, seborrheic dermatitis, dry scalp, scaly scalp
• Dry skin, chapped skin
• Psoriasis
• Wrinkles and skin care
• Intimate questions
• STD / STI

SCIENTIFIC RESEARCH BACKED – First Derm’s technology has been used in peer reviewed scientific papers and in hospitals.

8-HOUR, 24-HOUR and 48-HOUR RESPONSE TIME GUARANTEED
- First Derm responds within hours

BOARD-CERTIFIED DERMATOLOGISTS –Dermatologists on First Derm are board-certified with over 10 years of specialized training at top medical institutions and vetted by a senior medical advisory board.

100% ANONYMOUS – No identifiable information is needed. Your information is encrypted and always kept on secure servers.

SHARE YOUR ANSWER AND JUMP THE QUEUE – For more serious cases, First Derm ­recommends a face-to-face with a dermatologist. Use the app to find a dermatologist, pediatrician and pharmacy near you. Show your dermatologist your answer from First Derm; our users see a dermatologist two weeks faster than the US average.

DisclaimerAnswers provided by First Derm dermatologists are for informational purposes only, does not create a physician-patient relationship and is not a diagnosis or a treatment plan.

Category : Medical

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Reviews (28)

May. Mar 30, 2021     

I've been struggling with a skin issue for 2 years. My Dermatologist is unreachable/expensive, and online searches yielded nothing close to what I was experiencing. FINALLY I got my answer! It's been about a week, and using their recommended treatment, the issue is almost completely gone. So happy I can feel comfortable in a swimsuit. Extra advice though; it might not show your problem has been answered until you click the case file. If you're waiting for an answer, click the file to check!

Mar. G. Jun 5, 2020     

I had a skin problem in hands that was getting worse. I was desperate, I try different creams but get even worse. I used First Derm because they say their response is fast and delivered by dermatologist online and I have to say, it was better than expected. They responded me in 3 hours, telling me I had a fungal condition and recommend me a topical cream. It helped me avoid waiting lists and the accuracy of their answer and recommendation was beyond good!

K. K. Jan 8, 2021     

‼️BEWARE‼️ if you have a skin condition that is simple like acne or eczema; I'm sure this app will be fabulous for you. I have something more extreme & spent $60 & got my answer 2 days later not in 8 hours. They told me nothing!!! Don't waste your money or your time; find another application past this one ❗ A response of I don't know would have been acceptable.

Kea. Jul 8, 2021     

Don't bother wasting your money!! What an absolute scam. They recommended I try something I'm allergic to. You can't even reply to their messages. $60 for absolutely nothing. Google did a better job than them. When customer service was confronted they just ignore me!! Scam scam scam!

Hel. S. Jun 28, 2020     

Scam!! You might as well web-md your problem. They advertise to be real doctors, yet they WILL NOT GIVE YOU A PRESCRIPTION. Only suggest over the counter remedies. I have fine lines and requested a prescription strength anti aging cream. I was told my fine lines don't make my skin look 10 years older than my actual age (I should hope not!) so just keep using sunscreen. If I was still unhappy see an in-person dermatologis. I literally just paid them $30 to be told to wear sunscreen and get botox.

Vil. H. Apr 30, 2022     

Can't even use the app without paying extremely high price! Uninstalled and flagged!

Wal. E. Feb 13, 2022     

App is fraud. The diagnosis is completely wrong, and there is no way to follow up after you get a wrong answer.

Leo. P. Aug 23, 2020     

Very informative, very happy with this app and the dermatologist that provided information for my long term skin issue.

Far. K. Sep 9, 2019     

This application is scam, diagnosis was wrong, and it's took long time, and you can't refund you money if you don't like the result.

Joh. P. Nov 18, 2021     

Been trying to get a refund. It's been almost a month, and still have not got my money back. Even left them my number.

Lau. L. Jun 15, 2019     

The doctor obviously didn't actually read what I wrote, but I can see this being useful for some people.

Ale. G. Jan 17, 2019     

Paid for 8 hour response and got it in 30min. Amazing!

D.. R. Apr 11, 2021     

Filed a report charged my FSA . Never received my report. Still can't get my $$ back.

mer. t. Aug 8, 2019     

Restarts every time I have to upload a second picture.

Rok. G. Dec 8, 2019     

Was not obvious that this is a paid service.. After you type the description it asks you for money.. No thanks, I have free health care..

Pat. Jun 17, 2020     

I'm trying to pay and the app keeps closing

Mit. W. Apr 30, 2019     

Fast response and clear advice. Will use again if needed.

Reb. C. Jun 5, 2020     

Save your money and book an appointment with a dermatologist in person. The information I was given was vague and made me very worried until I saw my derm in person. No prescriptions can be offered and I was told to see my dermatologist!

A. G. u. Sep 22, 2018     

Waste. More bulls!t to buy that don't work anyway

Sha. M. Jul 5, 2019     

no prescription. they tell you to find a real doctor.

And. M. Jul 15, 2019     

Paid for 48 hours and after 2 days recieved the response "undefined".

Dar. F. Aug 13, 2019     

take your child to the doctors and save yourself 60 bucks

Haz. G. Apr 6, 2018     

This is as fast as my pizza delivery

Geo. M. Jul 14, 2018     

Really? This app is for monetizing people's problems.

Pre. C. Oct 24, 2017     

Quick yet effective review off the issue makes this a seamless smart application. I'm looking forward to hearing of the results so I can be pro active with my health.

Hey. J. Jul 26, 2017     

Waste of money Don't bother using this app as they can't write prescriptions. I pretty much wasted my money for someone to tell me what I already know. I found a doctor on zocdoc instead.

Fra. W. May 24, 2017     

Incredibly useful app, saved me a trip to the doctor and sorted out my skin problem all from the convenience of home

Soo. S. Sep 8, 2017     

Great simple interface! I was able to get in contact with a dermatologist quickly.