Category : Finance
It works but the check recognition is poor. If you put check in box the resulting photo shrinks and is too small for it to read. If you make check outside of box when taking picture there is no way to know how much it will shrink and if it will actually fit until after you take the photo
works fine overall, but mobile check deposits are slower (by a lot) than my other bank's app. Also fingerprint ID only seems to work once, then you have to always enter your password.
Generally good. But the past little while, attempting to take a photo of a check to deposit has crashed the app. Since this is (for me) a primary reason to use the app, I'm finding it to be a problem.
When scanning checks, it is annoying that there is no way or option to suppress the voice that explains what is going on. This should be a quiet wriiten explanation with the option to hear the words if desired.
Terrible app, it took me over an hr to take pictures that app will accept it. I must took over 30 pictures before the app accept it. It is the worst app from all the banks I have deal with. Just terrible. Sometime I feel like running to the bank to deposit a check is much faster
Super efficient, get in take care of my business and get out. Feel very secure using it. Hardly ever log into the main account on the computer now.
Mobile deposit takes several minutes to "think" before accepting the picture. If I don't touch the greyed out screen every so often my phone sleeps and the deposit does not go through.
Deposit picture taking doesn't work well. When app says look at picture you can't see it well to verify. Other bank apps work better.
Has been with the bank for a long time. Good bank, good service and good application. Appreciate fingerprint sensor login.
Very easy to use, very clear step by step instructions. Thank you FirstIB!
Mobile deposits don't work very well, but then again, neither do the deposits on their website.
It takes too long for the app to complete the check deposit.
Excelente app. User friendly. Very easy
Picture-taking function is only so-so
Easy prosess they dont make you to waste your time. Fast costumer service and very usefull app
Great banking app. Very easy to use with great functionality!
Check deposit does not work properly, need to scan multiple times.
easy to use and very convenient, right at my fingertips anytime of the day or night.
simple and complete, deposited a check as soon as I downloaded!
Easy to use. Confirmation a bit sluggish.
Super easy and great customer service!!
The bank, the App, the Customer Service, it's all great. Customer for 20yrs.
Most things pretty good, but check deposit seems really slow
Very functional and reliable.
Too slow. Bad auto capture of check
easy, fast and intuitive
Pretty easy to use. I wish I were reminded to write "For Mobile Deposit" on the back of paper checks earlier then after I'm asked to take the picture of the back of the check. I mean, it's easy to forget 'cos who writes paper checks any more, amirite?