• First-Link™ 1
  • First-Link™ 2
  • First-Link™ 3
  • First-Link™ 4

First-Link™

NEXIQ First-Link™ is an application that provides important features to the drivers and service technicians of commercial vehicles and equipment. These features help the driver connect the mobile device to the diagnostic port; they also monitor the vehicle's health status and increase the vehicle's uptime. If a Check Engine Light is illuminated, the application assists the driver to understand the cause so that he can seek assistance (i.e., service and repair), if needed. Service technicians can utilize the information gathered by the application to aid in vehicle service and repair.

Features include:

• Faults – Active and Inactive fault codes present at the time of connection are displayed.
• Vehicle Specs – Vehicle information including VIN, ECU software and hardware information is displayed.
• Life / Trip – Displays trip-specific information related to fuel usage, miles, maximum speed, cruise control speed, hours of operation, etc.
• Parameters – Displays parameters specific to the modules on the vehicle (e.g., engine, transmission, etc.)
• Report – Generates a session-specific report containing vehicle information (i.e., faults, vehicle specs, parameters, and life/trip information); can be uploaded to the cloud, emailed, etc.
• Sharing - Enables the driver to share vehicle information gathered to dispatch, service providers, etc.

Category : Auto & Vehicles

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Reviews (26)

A. G. u. Jan 23, 2019     

Good app, it is quick to connect, easy to use. I like being able to send reports to customers via email. Makes troubleshooting easy. Would like to see ability to clear fault codes. At current it is read only. I have used on Android phone and Android tablet with Blue-link Mini and USB Link 2 adapters.

So-. p. 5. May 30, 2021     

This app is only designed to creat a snapshot of the current active and inactive faults. It also gives some current conditions like some temperature readings and battery voltage. It also give life time totals. The problem with this app is that it will not read all the faults from all the modules on the newer trucks, 2019 and newer. This is also true with pre 2016 model years. The EPA 2016 trucks does fairly good. Snap-on needs a app update to address these issues with new Firmware.

A. G. u. Jan 30, 2019     

Was told some time back that they would be adding support for first gen usb link, this has not happen. It has been over a year so now i feel as if ive been liyed to, Very disapointing was think of upgrading my equiptment to EEHD184040 and the softwear and cables i need but now not sure. Wanted this for quick scans so i dont have to bring out the hole computer ever time.

Ben. R. Mar 13, 2021     

Haven't been able to connect to the interface on any phone tried 7 different models it opens says searching for interface and force closes. I have a genuine usb-link 2 load of bs from a company like snapon should be renamed to snap off "overcharge you and fool you"

Nie. F. Nov 28, 2021     

Many nondescript codes displayed, no "code clear" option to help rule out errors. Imo; too much $ for too little information & functionality in BT device. This is now November 2021, the link to catalog option in my app brings me to a 2019 catalog. So far, can't find a newer one.

A. G. u. Sep 6, 2019     

Connect, it works but hardware is to expensive for the little information you get out of it, I mean for less money you can get code reading and clearing on cars but not here just a snapshot in specific time, NO REAL TIME INFORMATION. NO CLEAR CODES, AND THE ACTIVE /INACTIVE CODES HAVE NO USEFUL INFORMATION.

Leb. R. S. Sep 11, 2021     

Love this app quick and easy goes over my phone it'd be cool if you could use all the options like you can with the laptop I don't know why you can't but it's pretty cool Bluetooth is right to your phone just plug it in

Rya. P. Feb 5, 2021     

When selecting adapter, it briefly display searching for adapter then app closes. Will not allow selecting adapter. Tried uninstall and reinstall. No deal.

A. G. u. Apr 27, 2020     

I had trouble getting it to load on my Android phone, but eventually, after a number of attempts, it finally loaded. Everything seems to work as advertised.

A. G. u. Nov 1, 2019     

Worked great with Samsung Galaxy S7 but i got a new Samsung Galaxy S8 and it will not connect to nexiq usb-link2 adapter same everything just newer phone. What's the problem here snap~on?

A. G. u. Jul 25, 2020     

Room for improvement. Needs the ability to clear codes and read real-time basic paremeters such as oil pressure and temp, coolant temp etc

T. D. Aug 23, 2020     

Pretty useless, basically an expensive way to read blink codes.

Aar. B. May 2, 2021     

Not really its fault, it is a navistar product it cant help but suck.

A. G. u. Aug 24, 2019     

Connects and reads codes somewhat but no ability to clear fault codes.

God. P. Oct 15, 2020     

Can't clear fault codes also their is no Test feature's available for technician

A. G. u. Jan 12, 2019     

Just wished it would clear DTCs...

osc. i. Mar 23, 2021     

I been thinking load the apps .never works

A. G. u. Nov 8, 2018     

Free app ,reads Detroit Cummins and Maxxforce codes just fine.

A. G. u. Jun 21, 2018     

This app was good for a bit, now it crashes everytime I try to use it. Will be returning my device and use a real program to read codes.

A. G. u. Jun 20, 2018     

For the price of the hardware this app performance is terrible, I expected alot more.

A. G. u. Jun 15, 2018     

Crashed app when tried to connect

A. G. u. Jun 27, 2017     

It would be nice to see live data and also if the full engine s/n could be included in the shared report. Pretty good overall

A. G. u. Jan 19, 2018     

Would be perfect if it had support for the Nexiq 125032 USB link

A. G. u. Sep 17, 2017     

Need more adapters in the list won't find the adapter

A. G. u. May 2, 2018     

Sucks something very awful

Ven. B. May 24, 2021     

Couldnt connect