Category : Finance
App worked at one point. Now i cant even log in to my account. This has been a problem for awhile and have yet to fix it. I have deleted and reinstalled still cant log in.
They haven't fixed the login issue for years, now I cant login at all since I need to "update" i tried everything to fix. Reinstalled twice. This is ridiculous
Well this app was great until First National Bank of Omaha decided to reinvent the wheel and update their app but not the Illinois app. And didn't get an email or phone call about any updates until I couldn't log in. Thanks FNB!
As of the most recent update last night, it keeps telling me that there's an update and it won't let me login
Won't let me into my account. Keeps asking for update now, or later and just puts me back to my initial page.
Switched phones now can't login keeps saying needs update.
I think this app is great...use it every day! I only wish there was a memo field when tranferring money so i can remember why I made the transfer. Otherwise - Awesome!
The last update caused this app to stop working. It won't allow us to login using the password, questions, anything.
It can never detect an endorsement in the back of the checks. Most annoying thing ever. Sometimes it works and sometimes it just won't. Please fix
Its not letting me sign in today but its always working
This app is all fine and dandy until you attempt to deposit a check with it. To do this, you must take a clear photo of the front and back of the check. The front photo camera always works smoothly but as soon as you attempt to take the back photo, the camera gets blurry and because you can't take a clear photo of the back, you will not be able to deposit your check and will be forced to physically go to the bank. This needs to be fixed or the deposit option must be removed. Do not seemingly give your users a convenience only for it to be buggy and infuriating to use
Be careful when paying your FNB credit card. You must have funds in your FNB checking account because that's all it allows you to pay with. I've put in my credit unions routing and account number and it still used my FNB account, which isn't my primary account, and they've charged me with multiple overdraft fees and eventually a late fee for me credit card account. They've waived one fee and other than that they expect me to still pay for a glitch that they're responsible for. Stay away.
Have to force stop every time I want to use this application and reopen
Love the app...
After the latest update I can't log in. It constantly tell me my service can't be trusted...
This app used to be great but now it never works!
Worked fine for over a year as Castle Bank then after change to FNBIL no longer works
This app is usually wonderful, for the last week I have been unable to access my account via the app. They keep saying the problem will be fixed but it has now been a week since the problem arose. Because of this, I would not recommend it.
It says problem will be resolved. I cant check balance.
App is good as long as you don't have a business account. App will take you to browser, which makes the app useless for any business account.
Why can't I access my account using mobile app anymore???
I would love to be able to deposit checks but my Samsung galaxy s5 refuses to focus like it would normally, so the pictures of the checks are always too blurry to use. :(
I just love it...it works very good on my android software at my samsung galaxy young smartphone... I recommend it. It' s safe to use as well
About time. Nice clean interface. Understanding why they changed the website now. Same functionality as the mega banks. Makes me want to stay with Castle a little longer.
I love having mobile banking to check when I cant at work. Thanks. Cant add a pay bill without going to the full site. Great layout. Well done
I have downloaded it twice and it won't let me past the log in.screen. it keeps saying it cannot connect to server but everything else works fine!
About time...very excited lets hope its not like the website and changes once you get use to it
I have install every time I want into my account. The last 2 times it take 3 or more tries to get in. Update keeps popping up. This has been going on for a very long time. I have uninstalled the app and it still does the same thing. To say it's irritating is mild.