Category : Travel & Local
App for the sake of it. Ironically, I got the same information from their paper based information leaflets. What I expect from an airport app is an interactive map showing me facilities, useful information, restaurants relevant to myb to. Wasted my time on this app
Maps are totally outdated. The in-built navigation brought us to the wrong doors, wrong staircases, and wrong paths. Need a serious major update.
Since the last update the app doesn't save any favorite flights. Before, it did save favourites but didn't give any notifications about the favorite flight as it used to do before. Please fix this. Using Samsung S9. Thanks
Loyalty program account information is no longer accessible in the app. Also it would be good if the map showed parking areas.
A useless "me too" app that has nothing to offer. It just makes things slower and more difficult to find than on the airport's website.
App not working. When I want to retrieve the waiting times, the app shows only that the information cannot be updated because the server is not accessible at the moment.
This is no longer an app. They removed everything except for 2 links. One for customers..one for employees .. just redirects you to web page. No saving of favourite flights etc. What a disgrace. You should be ashamed
The application keeps asking me to register although I am logged in already.. I can't find the information about my account easily.. I don't find it user friendly at all !
A screen with two links that open the browser can hardly be called an app
With the update to v3.3.3 this is no more than a shortcut to the FRA website.
Not intuitive at all .
This made travel to Frankfurt airport seamless
Convenient and easy it join.
Useless, at 20:53 said the flight scheduled to 20:50, no info...
Just use the website, it's better
Arrival data is not synchronized correctly with web and airport screens. Came to airport an hour earlier because it said, incorrectly, that flight was early. If data isn't consistent don't see the use of the app.
For an airport app that provides no clue about departure gates(only terminals), I'm surprised it got any sore higher than 2. Useless.
Avoid at all costs. Requires identity and phone number access permissions to function now. Has no right to that information. Uninstall and forget it ever existed.
It's a good app, but something more can be done about its settings.
Completely useless
It's just an airport guide and flight info
The App can't be used to store or retrieve car park bookings...... these have to be printed off or stored as a photo! It seems to be more important to advertise the shopping possibilities.
I tried to login to my account via the app, but it was not successful. Every time it returned me to login page.
It is useless. I have the account, I get the email mails to change my password even I know my password and shouldn't have to change it. When I try loging in again I get error message. Useless!!
But it's good
Poor app but what else could be expected from a dirty mediocre sad excuse of an airport.
Changing my original review because I finally figured out it was operator error. Flight info I was using had flight #s transposed. Once I fixed, that it was helpful navigating through the airport.