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fresh&co

The fresh&co app is an easier, faster way to order ahead, pay, use rewards and send digital gift cards. Plus, access a bounty of information right at your fingertips.

View menus, check your rewards balance, track purchases and stay up to date with important fresh&co news. The fresh&co app is available in all of our NYC locations. You can purchase items at any fresh&co to accumulate points that you can redeem for rewards at a location that is most convenient for you.

Your credit card information is never stored and we never sell your personal information to third parties. We are 100% PCI compliant, just like every other credit card processor. Plus, you can add a passcode lock to your free app unlock your wallet!

Category : Food & Drink

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Reviews (28)

Elv. Dec 21, 2021     

Crashes as soon as I open it. I've tried several times to uninstall, reinstall, clean up extra space (I have 5gs free which is plenty to run it). It uses to work, but in the past few months nope!

Ran. B. Dec 7, 2021     

Love the food, can't open the app. App crashes 2 seconds after launched. Unusable.

Reg. M. Feb 19, 2020     

It continually says my LevelUp password is incorrect even though this has never been a problem for numerous other LevelUp based apps. Frustrating cause I can't earn points on their food.

Kat. F. Jan 25, 2019     

Im new to this place and starting eating here to watch my calories. this would be the perfect app if it just showed nutritional and caloric values!

Son. R. Oct 27, 2020     

The app does not always work. The main screen keeps freezing.

e. 1. Apr 16, 2019     

App is good but would be much more convenient if would allow you to reorder a previous order.

Z. Dec 7, 2021     

App keeps closing. It used to be good until now I'm not able to order in advance

All. J. Dec 13, 2021     

App immediately closes when it is opened. Not possible to use in the store.

Pen. Z. Mar 7, 2020     

The update made it useless, 2 days of email exchanges with tech support. Im done

Ran. S. Oct 22, 2018     

WARNING WARNING WARNING! This is the worst app I've ever seen. Do not give them your information. There is no easy way to correct their errors and though the employees at the store are nice the app and its developers are unreachable.

Mik. V. Jan 10, 2019     

Auto Reload overcharges you without you knowing!!!!

Wen. W. Nov 28, 2018     

It's pretty simple . You don't have to order ahead

Alb. Z. Feb 13, 2019     

good food and friendly service

gan. h. Jul 9, 2019     

multiple erraneous orders for 1 salad. paid 40$ for a 10$ salad.

Po. G. Dec 22, 2021     

Crashes upon launching

N.. H. Nov 30, 2021     

App keeps closing out

And. P. Jun 10, 2020     

Will not show what stores are open below 34 st

Jen. C. Dec 13, 2021     

This app used to be great, but it just crashes every time I try to open it. I even tried a reinstall, but that didnt work either.

A. G. u. Jul 20, 2018     

Tried ordering a salad for 11am. Got to the store and there's no salad with my name. Got bounced around three different employees until someone told me it didn't submit, even though it shows it went through. There was no indication to tell me otherwise.

A. G. u. Aug 4, 2018     

I get stuck on the app, I can never decide when I'm in the store !

Ann. L. Apr 15, 2019     

I had some struggles starting, but Cust. Ser. helped me through this first. Now it doesn't work anymore.

Yos. H. Apr 23, 2018     

Not working on my Samsung s8

Jac. T. Jun 8, 2018     

Doesn't load on my Samsung s8+, can't order ahead.

Pet. May 9, 2018     

Doesn't work - can't order ahead

din. k. Feb 2, 2017     

Don't waste your time cause it doesn't work

Rob. S. May 3, 2017     

I tried to use this app 4 times and every time it either didn't process the payment or only charged a small portion of the payment.

Joh. H. Jun 29, 2016     

This app is awful, things to be aware of. At first they charge you right away, totally fine. Then they let you know they will group transactions at the end and charge on the 2nd of every month. Again this is fine, however they will do this up to $150 and then charge you on any date this happens. Not cool especially since this fact is not widely known and you have to scavenge through website for this info. Would have been better if they just stopped the app charging after 150. In closing awful.

Mic. L. Sep 15, 2014     

I recently found out from Fresh & Co and the developers that this won't be a pay-as-you-go app like it was when I started using it. It turns they will start billing you monthly for all of your transactions they claim to reduce your transaction fees (read the fine print, it's a free download but there are still fees) that defeat the purpose of a rewards program. Uninstalling because I downloaded for the rewards program, not convenience. Plus I don't want to be debited monthly or charged these fees.