Category : Entertainment
TURN ON LOCATION SERVICES TO PAIR IN THE APP Following instructions to install, and set up the dog, nothing happens at all. You can see the Bluetooth device when manually searching but pairing and the app do not see anything. Till one small line in someone's review, turn on location services for the app. And voila works. this needs to be either documented or fixed.
Absolutely horrible! Previous reviews about connectivity issues are still true. How has Hasbro not fixed this?! The app will not connect to the dog even though my bluetooth shows it as paired! Without the app the dog is useless. Thanks...
At first it was very fun but then it started taking more iPad space and eventually stopped working and stop thinking but this was really fun for Christmas it would have five stars if it started working still and it stopped turning on and it just took me to a black screen
App will not find my Proto Max on any of my devices. I can see a Makers device in my Bluetooth settings, and pair it there, but the app just searches endlessly. the app can tell if Bluetooth is on or off, but thats it. Maybe app requires an update?
found the solution for connecting the pup, had to enable the location on setting and have to turn on the bluetooth and location button on state. good working now. using samsung s8
I can't even get to the app. Got this for my nephew for his birthday. But got it way early. Got it to turn on when we first opened it up and now it won't work. And because I bought it so long ago I can't return it. Search high and low for directions on the internet cannot find anything to tell me what I'm doing wrong 0 out of 5 stars
won't connect to the toy. trued on 2 devices - nogo. you can't really quit the app, have to go to the home screen and kill it from recent apps.
Wouldn't work until i finally found the app permissions and enabled "location". Ridiculous the app is tracking my location to work.
Compatible with cell phones circa 2010 only. Such a waste of money. This will not work on a phone thats newer than 4 years old. 🚮 Trash
App can not find paired toy on the any in the list of compatible devices. Kids were very disappointed. First Unhappy birthday. Thanks Hasbro.
it's a little difficult to understand at first but besides that its really cool to see your dog doing all the cool and weird and amazing things
This app will not connect to any of our devices and therefore is not working at all. Very frustrating.
i looooove this game its great but i would rate five stars if you could add a kitchen to feed your pup with different types of food? or a lake for your pup to drink from or a bed for it to sleep in when its low on battery and a picture of you beside the puppie and you need to comfort it until you put new batteries in or a walk to make it healthy or a vet to care for it? or a pee/poo stashion and last of all a when its a holiday special offers and events and decorations? if you add that five ,⭐
You need to update, children are getting this toy in stores new, and it is not working. Very shameful.
Doesn't work at all, can't find the dog, rendering the toy useless
It won't connect it takes 2 hours to download and it won't connect I got this for my 10 birthday yesterday and won't connect don't download
Christmas pressie for my son what a let down wont connect to phone or tablet as on the box and instructions false advertising at its finest seen alot of reviews the same shame on you hasbro 0!!!
i cannot connect to my pup no matter what i try. very frustrating
Install app but wont recognize dog dont bother.
i love it! he is so cute!!!!!
It is fun to learn
I can't connect proto max
It won't let me connect to my pet please fix this
love having the dog it's like real loved it
Can't write a name for the dog you have to choose. 😠🐶🐕
It did not let me conect my pup to the app
Kewin or what you name is did you put batteries in it?
It is a fun game
how do you turn on this pupy?
This app appears as compatible with all our devices. In practice it works only on a single very old phone. It doesn't work on 3 other modern android devices that we tried, and outputs misleading error messages. On the old phone where it runs it kills the battery within a couple of minutes. Unusable in any form for us.