Category : Finance
Was fine, now the apps broken. Any attempt to open the app, even after a reinstall, stops at the ad you show when opening your app. It literally will not move past it. It'll open the ad to show me more details if I tap on it, but it never goes away or moves past that screen.
Garbage app and garbage service. Will let you buy coin, and after you own it, tell you they're going to close your account because they don't offer service in your country. Then you can't withdraw your money unless you have a certain amount, but it costs you more to buy more to reach that limit. Also, this is a terrifyingly difficult service to use. The buy screens are so cluttered that you can't even tell how to buy anything.
Don't you see what MEXC exchange did to their App? Or how Bybit, Bitget and AAX apps are. Don't be like FTX and neglect making your app use smooth. It doesn't go well.. Your app lags, hangs and freezes always and its very bad.
Stay away! Their support is the worst! It is the process that is made very frustrated for the user. There are 2 options. Option 1 chat with a person. This is useless, always ask you to create a ticket. Option 2 create a ticket. They will not respond for weeks and when they respond they will just close the ticket without solving the issue. Another problem is that they are thiefs. I deposited lpool on bsc chain, and said that I will get them if they add bsc support. After few weeks they sold!
It took 4 months for me to get an HNT deposit credited. They said HNT was under maintenance and to be patient...for 4 months. Every email I sent they told me the same thing "Be patient. We don't know when it will be fixed. Keep checking your announcements." The announcements never said anything about HNT the entire 4 months. I will never use their service and I suggest you do the same. Or use their app and possibly have your deposit stuck for months. Your choice.
I uninstalled this app the same day that I installed it because its identity verification is very difficult. I tried many times to no avail. Let me not continue to waste my time. Rather, I had decided to help myself and redeem time, which this app wanted to WASTE for me, by quickly avoiding this app and continue to use other apps where I have full verification, and I have been using them for a long time now.
The problem with opening the application is auto closing in just a few seconds. How many times have I tried again ..... Please fix this issue ..... If you want vediO propf I will send by email.
After update make sure to check your security settings; mine was reset and the app was easily accessible. @gate, please consider not changing security settings or at least recommend customers to check after updates that change ones settings. 31/03/222: Again this app has turned off security settings. Why does gate.io put my assets in jeopardy?
This is odd, since this is the first time I had to complain. Last using, i just had less trouble but now it has. So... Why i must click home or other than back twice(like usual) just to exit the apps? Can you fix that again? Since it just... Bothering me. Thank you if you still looking at this comment(& the others since... They matters too)
AVOID AT ALL COST. Havent been able to withdraw my assets for more than half a month now. Support only keep telling to wait and no attempt to solve the problem, NO EXPLANATION WAS GIVEN as well. Worst exchange ever. I hope this serve as a warning to new user, if you do not want your funds to be locked for no reason, AVOID THIS EXCHANGE.
Guys never use gate.io. Worst exchange ever. You can't withdraw USDT below 50$. You can't have withdraw option for most of the coins. You can't place an order at market price. You have to order at limit price. Wish I could give you 0 star.
AVOID AT ALL COST. THEY WILL LOCK YOUR ACCOUNT MULTIPLE TIMES. Trash exchange. Please dont use this. It also has high fee withdrawal. They will keep locking your account for 24hrs just because of minor settings change with is absurd
What is going on. I can't view my balance in my wallet. I really don't like this. When the app opens I will try to open my wallet to view my balance it will close the app automatically without opening my wallet balance. Isn't making sense at all
After upgraded to new version, the app freezes and crashes frequently. Please fix asap.
Your new update is too waste... Its cant able to use after the updation.. Automatically close the application continuously. Too bad
1 star. Very unplesant experience with the app. Account fully confirmed, cannot withdraw funds, customer service replying me in chinese.
Your app crashes after the may 29 update. I can't do anything on the app without it crashing, so am unable to buy, sell or trade
Can't get the identification to work. When it searches for photos for id, the app just searches and searches, although the photos are in the 'camera roll'. Please fix.
Not that easy layout for the app. Make it simple and at least give an estimate that how much a man is going to have against the amount regardless of the balance in the wallet.
Abysmal. Had my account hacked, coins sold and then the proceeds were transferred out. ALL from another country. No response from customer service. I absolutely DO NOT recommend using this exchange. Because they clearly don't care.
The coins listed on digate.io are very complete, there are thousands of coins here, even though there are a lot of junk coins lol
App crashes everytime . Whenever I open wallet the app crashes every single time it's so frustrating
Opening the app you must wait 5 seconds until their ads finish. Swapping takes 30 min, transferring takes hours and you must open a ticket. I will try to avoid using it anymore... Also it tries to look like bin...ce but it is wayyy too complicated for no reason...
App is unresponsive and freezes then shuts down I am using Samsung s21 ultra no issues with other apps.
Brutally slow and clunky. They like to arbitrarily change KYC requirements on you, and it can take several hours for funds to appear even if they show up as confirmed on the block explorer. Also they block withdrawals for 24 hours if you make any security changes to your account, including complying with their BS. Wish i could rate 0
Terrific! Apo worked fine earlier but now whenever wherever I click it gets hanged and then crashes. Improve else you will lose customers like me.
App keeps crashing after may 29th update, unable to transact. I wish they would remove the splash screen on launching the app it's very irritating.