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GDEX

With customer's convenience in mind, GDEX Customer Mobile App allows tracking of shipment status and rates checking just from your mobile device.

Features on GDEX app:
- Latest News for new promotions and services offered by GDEX.
- E-Tracking for shipment status tracking.
- Network for locating and navigating to a network point.
- Rates for calculating shipping charges, both local and international shipments.
- References for general information.
- Contact Us for feedback and enquiry submission.

For better user experience, please do allow access to Location and Camera.

Thank you for choosing GDEX. Delivery Service You Trust.

Category : Tools

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Reviews (19)

Raj. C. Apr 5, 2019     

This App is Good. It doesn't deserve one star. but GDEX have sorting problem OR Seems like your sorting staff in. KLANG or PETALING JAYA cant read address properly. Package CLEARLY WRITTEN it should Go to SABAH. HOW CAN IT GO SARAWAK. Luckily GDEX staff at SARAWAK can read They sent it To Sabah (I'm still awaiting), if they also Cant read and it went to other state again. I REALLY DONT KNOW WHAT KIND OF PEOPLE YOU EMPLOY.

A. Jul 26, 2021     

Don't have the ability to login to my gdex account which is not possible in app had no choice but to use it gdex portal only, thought this app can just work mygdex in a phone like any other app. What a bummer.

A. G. u. Sep 27, 2018     

for saving your money and time , never ever use service of this irrsponsible company, as they do not care about your time and value at all. I had shipment which was supposed to be delivered within 3 days , now it is more than a 15 days still is in transit just within a Selangor area.and many time contacted them ,but every time ,they promise to look into issue ,but so far no reply from them and no trace of my shipment.

far. a. Jun 16, 2021     

The customer service isnt friendly as other courier services . Bt thts understandable, probably she couldnt understand malay or the line wasnt good when i was talking . Bt the w.maju postman wasnt any better either . He talked back with unfriendly voice when it was his fault as he didnt read the capslock instruction details of the address clearly . Ive never had any problem with other postmans who can read the address details properly . Everyone is having a hard time , please have some manners.

Sia. K. W. Oct 4, 2018     

Writing this bad review is nothing to do with the App, but to-do with entire business process. Top management may don't how bad services GDex has provided to their customers. Send with-in Malaysia, take 3 days still in transit and no update, and they still called themselves express. Personally I will stop using this service from now on, as they did not value their customer time and urgency. Poslaju within Malaysia can do it with 1-2 day and cheaper, GDex you failed.

oje. y. Jan 17, 2019     

Shittiest courier ever..took so long to handover goods to receiver..item arrived at taiping for 4 days now.. but still not send out item to receiver at kamunting..

Max. A. May 9, 2020     

Hi, can you add the labelling feature where we can add manually a label on each parcel being tracked or deliver? Thanks!

Pan. K. Apr 9, 2020     

No trace option. When key in Consignment note number still asking for silly barcode. Poor app

nas. a. Sep 20, 2018     

very bad service! hope have improvement in future.. if not, just terminate this business, settle!

Adr. C. Apr 16, 2019     

why need to scan if you have input the CN? pointless right? kindly rectify.

Mat. T. Sep 24, 2018     

The E-Tracking is ok no issue and ya no problem at all! Dk why others complaint????

son. o. b. May 4, 2019     

i download this app for complaining your company driver .... some of your driver have a bad atitude, but some are good :). i meet most of company's driver and only your driver give me a terrible impresion, i am doubt of that your company don't pay the satisfied salary for your driver...

SAT. N. U. Sep 26, 2020     

Most failed company that said it will came this day but I was waited 4 days and it said Undelivered due to Outskirt Delivery Area (ODA).

Fiz. H. Jun 20, 2019     

App keep crashing on Pocophone F1 with Android 9

tor. y. May 25, 2021     

Slow delivery. High charges. Bad service

Gam. Feb 13, 2020     

Last week i hv sent the package(face mask) to hong kong, but until now the package still in transit?! I mean from malaysia to hong kong it just need a day, but now it almost a week, i seriously suspect the plane hv gone missingšŸ¤”, the company should check it.

Dev. A. Aug 14, 2019     

the apps keep on asking for barcode.. why so funny?

#Li. A. Aug 7, 2020     

lol... ask to scan bar code when I'm the receiver..

Mh. Sep 10, 2021     

Useless app, can't even log into my account