Category : Health & Fitness
When it works, it works well, now I can no longer access my account - over the top security precautions require you to periodically reenable biometric authorizations - why, my finger is still on my hand! After entering PW, it needs me to enter a new access code twice for confirmation, but it won't let me enter more than one digit of the 2nd confirmation code, thus can't access my account. Real PITA!
Gauwmy, a little clumsy, and redundant in places. Having to fill in information that doesn't apply to the process. It's a necessary app but I use it as little as possible.
I've wasted more time resubmitting reciepts and hand feeding clear information, circling, faxing with arrows and stars, around the information that was already provided, calling. And they even kept $500 last year because they "didn't get my fax," but somehow got the two later faxes that I had to BOLD PLEASE CONFIRM with previous dates and times of already faxing. DO NOT USE THIS COMPANY!!!!!
Easy and convenient. The photo upload feature should be updated to allow larger files though.
Not sure if it's the app, the insurance plan, or the provider. But this whole setup is horrible. Can't do anything you need to, WITH YOUR OWN MONEY.
Easy to use, easy to navigate, great features!
The scan item keeps crashing won't open to scan eligible items
Super easy to use and understand
Easy access to both fsa and dependant care.
Easy to work with and fast
Very easy to navigate app
Can't scan items on Note 10 plus.... "ERROR WHILE OPENING CAMER"
This app makes it so much easier and faster to file a claim!
Easy and convenient!
Simple and easy to use
Easy to use and helpful
They somehow found a way to take there already crappy website and make it into a even crappier app
Very easy to use!
Authentication works on website but not in this application.
Easy to use
App only shows very limited info. 3 receipts were needed to substantiate and the app only displayed 2 so I couldn't submit all required support using the app...I had to log on to the web portal. What's the point of a mobile app?
Cannot access account after multiple password changes. Similar problem the rest of the reviews have.
Zero stars until this is sorted. Then, we shall see. Tried, twice, to download this app. Both times the google site said the download was successful. It is, however, no where to be found. Will call GDI to report the problem, though I doubt they will be able to help.
I can see my account balance but there is no apparent way to file a claim for FSA Child Care. The interface is very unintuitive.
Everytime I try to upload a receipt it crashes!
Every time I try to upload a receipt or file a claim this app crashes and loses any information I've entered. Terrible.
Not intuitive and doesn't process paperwork properly. I call the reps after I upload and they don't see the images I've taken the time to gather. Very frustrating. GDI isn't a bad company. Just a very bad app.