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GET Mobile

Be honest now: How much time do you spend thinking about your campus ID? Now how about this: How much time do you spend thinking about your smartphone? We're guessing it's a lot more. That's why we developed GET™, an online and mobile platform to help you get more convenience, value, and fun from campus life. You can't make it through the day without food and funds. GET Mobile makes them even easier to… well… get.
The GET Mobile app will only work if your campus already offers the GET platform from CBORD. Once you download the free app, you'll choose your campus. If your campus isn't listed, please march directly to your card office and demand GET!

Category : Finance

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Reviews (27)

Ale. H. Apr 14, 2022     

This is the second college I have had this app at and at least this time it will sometimes work but about every other time I open the app it fails to load my information. It would be nice if I could figure out how much money I have left without restarting my phone and the app for it to still not work. I have been having issues with this app since 2019 and I think that they need to hire a new app developer bc clearly this app needs completely overhauled.

TJ. H. Feb 9, 2022     

Ever since android updated, I can't use the app unless it's open. I tried troubleshooting online, but there was no useful information. I might as well not have this app installed if it doesn't even work when my phone is not unlocked, as getting my ID out of my wallet is just as fast.

Jag. M. Feb 20, 2019     

This app doesn't even work. It takes about 5-10 minutes for each page to load, at which point, if you do get through to ordering, it either crashes or pops up with an error claiming you need to check with your card provider (despite never putting in a card). Tried this on multiple devices, same issue. Simply doesn't work, not worth the storage space on your phone... EDIT 1: Finally started working somewhat, but now it shows that the businesses are *always* closed, when they clearly aren't.

Qai. A. Sep 18, 2020     

App is unnecessarily slow as a result of some of the worst programming I have ever seen. It appears to download the entire webpage, including images, with every button press. Its like using a website where every button you press refreshes the tab and clears the cookies on a super slow connection. On top of that, there is an unnecessarily large amount of buttons that need to be pressed in order to actually do anything useful. Their design is on par with Google's great web designs (aweful).

Ben. J. Feb 3, 2021     

Loads slowly, crashes often. Inconvenient interface, and picky about actions. The simple appearance and design give false hope that the app will run smoothly, whereas in reality it takes a full thirty seconds of loading to tell you to pull up a selection of one(1) available options. Very unimpressed, yet here I am, since it is the only way to order food ahead on campus.

Her. R. Mar 15, 2021     

The app is extremely buggy, has a clunky interface, crashes, and has non-deterministic behavior. You might click on your orders, have it buffer for a while, and then nothing will happen -- not even a timeout message. Perhaps the most egregious waste of time is, after selecting your order, having to add it to your cart. This might make sense if the cart function worked, but after having tried to place multiple orders in my cart, I found that only the most recent order actually gets placed. So why does the cart function exist? It's not just bad because its broken, its bad because its broken and it's a required detour you have to make to place your order. While I'm taking the time to write this review, let me rattle off a few more things that make this app bad: - no searching, only scrolling - icons, options, and menus will sometimes disappear/turn invisible - if you lock your phone/put it to sleep, you lose all progress in placing an order - long loading screen as soon as you boot the app - long loading screen after you put in your pin - buffers for a long time after each selection - useless favorites function - scrolling for time selection is clunky - text gets cut off if a description/title is too long and is unreadable I have no choice but to use this app on my college campus, but if you can opt out of using it, or get's service generally, I would urge you to do so.

Wes. Sep 8, 2021     

Thank the developers for finding a workaround for the blue screen, not using fingerprint lets the app work normally. I would give 5 stars, though I've had a glitch where when I select a time for food pick-up, the time right before what I clicked is always chosen (ex. I click 9:30, 9:15 is selected). Other issues are definitely my school's fault, but this one seems to be on the app's end.

Rya. J. Apr 20, 2022     

Won't start up. I even tried to redownload it and the app still won't work.

Aid. G. Sep 21, 2020     

The update helps. It looks a lot better as a platform. I have a glaring issue. I cannot order from places with this app as I cannot add or edit any addresses in my account. I can delete addresses, but even after reinstalling the app, I can't add any relevant ones. Hopefully this can get fixed.

Bor. B. Feb 18, 2019     

can you explain to me why you need to access my photos? Agree with previous reviewer who said the permissions are arbitrary and don't really help app function. - - Edit due to response: if you 'offer the ability to change your ID photo via application' then unless someone wishes to use that function there is no need for them to offer the permission to access photos. Presently, the app cannot be used at all without it, and I do not intend to change my photo.

Sha. W. Feb 7, 2022     

I am unable to add my on campus address. When try to add my building it's just blank and there is nothing to select. And there's no way of typing it instead. So I am unable to order an delivery because of that.

Rya. H. Jan 27, 2022     

The UI is pleasant but the app seems buggy. I had no problem with sign on thru Microsoft but uploading an ID was a challenge. If I uploaded the front picture and then tried to upload the back one, the front one disappeared. However, uploading the back picture and then the front (working right to left) worked. Also the stretched white splash screen with random black pixels....HOW did that get into production? LMFAO

Eva. H. Feb 3, 2021     

This app is terrible. Unfriendly user interface, long loading screens, and constant errors. I try to just place a very simple order, and 9 times out of 10 I get continuous Error messages, meaning I can't order anything. The UI is slow, ugly, and horrible. I can't image how much effort DIDNT go into this app. -10/10 Stay away from this sad excuse of a piece of software.

Han. E. Mar 17, 2022     

my recent orders aren't showing up, the college building that uses it isn't showing up, and I can't even see what's available. it does this on and off. please fix this

Jas. D. May 6, 2022     

App is garbage. Won't even let me log into my email account.

Lay. B. Feb 23, 2022     

Takes forever to load your barcode. Keypad password barely registers your touches. Randomly signs you out and requires lengthy sign in process. Sign in usually doesn't work and I have to call campus IT

Kah. L. Feb 16, 2022     

The app keeps on locking me out when the screen goes off. It is even worse when you order something because you lose everything.

Max. S. Feb 4, 2022     

The app kicked me out one day and refuses to let me back in. I tried deleting the app, clearing the data and the cache, but the app still refuses to work. Horrible app

Ama. N. Mar 22, 2022     

I can't even log in to this app. It wouldn't let me create an account so I tried the website, made an account, but still could not log into the app because it said that the confirmation code was invalid. This app is required to check my meal plan balance and I can't even get past the login on mobile or the website. It's been almost a full year of trying this and I still can't get it to work

Gav. Y. Nov 19, 2020     

I use this app for college meal purchases. I'm not sure if this is an issue exclusive to my school but the app will very frequently not allow me to order items. I can get as far as my cart, then it doesn't allow me to choose a form of payment. In addition the app is incredibly inefficient as far as the ordering process goes. I would avoid using this app if possible.

Owe. V. Aug 12, 2020     

This app is bad. The user interface first appears clean but using it immediately reveals many bugs. Pages take ages to load despite having good internet, likely caused by having to few resources to handle backend proccessing. There are options that don't work requiring a restart to fix, issues when trying to reset password using 2 step verification, no reason that the app should require certain permissions to function, and even more issues for the employees that are handling orders. don't use

Ann. W. Nov 29, 2021     

Loved using it last year on my college campus, but I got a new phone over the summer and can't remember my password so I can't get in. There needs to be a "reset password" or "forgot password" button, because otherwise it's completely useless to me. I wish I could use it, but I have no way to get in, so it's just taking up space on my phone. EDIT: Was able to get my password fixed when talking to the dining services at my school. Still wish there was a way to go through a "forgot password" process on the app, but I understand why it isn't possible.

Mic. C. Nov 10, 2020     

Intermittently stops working for hours on end, such that I can't order food. Extremely frustrating when this is the only way I can feed myself on campus. It's a shame my school relys on this software. Even when the app does work, the load times are sluggish.

Ale. L. Oct 17, 2019     

I select a university and then it immediately asks me to login. I tried to log in with my information and it says "incorrect credentials". There is no option to help you figure out what the right credentials are so I simply can't use the app. EDIT: Has been fixed. The app works fine now. Will give 5 stars if they can make it more visually appealing.

log. s. Jan 18, 2022     

App doesn't even work on android. Edit: After assistance from the company the app bagan working just fine.

Mel. L. Nov 20, 2020     

I was experiencing issues and so tried to receive help through the "email support" link THAT IS LITERALLY IN THE APP and my email was rejected because they "suspected it to be spam." This was honestly just the last straw in a really terrible experience. EDIT: tried uninstalling and reinstalling and now I can't even log in. thanks! 👍🏻

Gab. K. Aug 20, 2021     

I can't even access the app properly. It takes me to a spot so I can put in my number and email, but it always says "Something went wrong, please try again". My email is correct, my number is correct, but I can't do anything with the app because of this issue and there is no way to reach support or help. Absolutely awful app.