Giant

Terrible app. The weekly ad doesn't come up. I went online and chose my groceries on my computer and my list isn't there. Waste of time. The shoprite app is awesome because you choose what you want and the store you want to buy it in and you can you can see your list by aisle and it makes shopping super easy and quick. This one can't even hold a candle to that. I don't even understand the point of it. Even on line I couldn't match the digital coupons with the items I was choosing.

The app is glitchy and freezes constantly. You trade points for digital coupons, and then the coupons do not work. If you don't look at the app ahead of time, you get charged extra on items for not finding the "discounts." Overall a really dumb gimmick to get you in the store.

App is frustrating. After setting up my Shopping LIST and later returning to order I constantly discover items are AUTOMATICALLY DELETED. When I try to place the deleted items back on my shopping list it won't update. I assumed perhaps the items were out of stock. So I went to the store and the shelves were full of those items. I addressed the issue with local pickup manager and she was unhelpful. Giant has a great program but Ian afraid issues like this will end up ending Pickup option.

New app removes features. You can no longer type items into your list. Often I would simply add a generic item (bread, milk, beef, etc) and find the best price for it in store. Now I have to manually search for the item and add it that way. Unintuitive. Also, you can no longer tap the weekly ad to automatically add things to your shopping list. Harder for me to save money now. Maybe that's intentional...

The update, as loads of others have stated, is really pushing you to use the Peapod service. The usability for anything other than that is terrible, and given current situation it's nearly impossible to use the PeaPod service for delivery due to high demand. My biggest issue among many is that to add an item to a shopping list (NOT the cart) now takes a minimum of 6 clicks (including getting back to the weekly ad) where it used to take 1. There needs to be an easier way to do this. I understand that it's an 'updated feature' to have more than one shopping list, but how about being able to set a default? Or if you only have one, don't prompt which list to add to? That would at least make it go from 6 to 3 clicks. Now it's click details, choose variety (not really needed if you're doing your own shopping), click list icon, choose the list, X out of that list screen, X out of detail screen. Used to be one button - done. I might use this to show my card when checking out, but other than that it's currently not worth the effort if I'm doing my own shopping.

The update is horrible. Upon opening, the app takes me to the Peapod page to sign in and refuses to take me back to the app. I don't even use Peapod. I have to repeatedly close and reopen the app no less than 6 times--and often more--to get it to properly open to the Giant app so that I can view my points, coupons, etc. If I could roll it back to the previous version, I would.

This app has gone from good to bad!!! When I hit the browse isles icon, it shows nothing, just blank screen. I have even Uninstalled and re-installed, and still the same thing. I tried using the scan it feature twice now, and both times it kept kicking me off and going back to the home screen of the app!!! It really is becoming useless at this point!!!

When it changed from the Peapod app to the Giant app, it became terrible. It only works half the time when I open it. I never get an invoice so I never know how much I paid until I look at my credit card statement. This past time, I got an order, they never gave me a shorter time frame of when the driver was coming. I just got a text 5 minutes before. I definitely enjoyed the Peapod app more. Never had a problem with that.

This app is horrible. It was so much better a few months ago before the "updates". It's not as user friendly and is simply an unreliable app. The coupons and shopping lists are not as easily accessible - I miss when they were paired together and you could "check" them off. Also, the sign into the app keeps glitching and sending me to peapod sign in and there is no way around it.

It used to work more consistently. I recently placed an order, updated the order / payment, and when I went to pick it up, it hadn't gone through. Also, the points and specials aren't always applied correctly. Last week there was a double point coupon in the paper flyer that wasn't applied which would be worth $6 in gas savings. I do call but then have the same problems. Please fix the app.

I used to love this app. It was quick and easy to make a good/organized store list. Since the upgrade with Peapod, it lags so much that I better have at least 3 hours of my day available just to make a store list. I have used the delivery option once and now it won't let me look at the weekly flyer because "I am a delivery customer". Not to mention that half of the items that I know they have in the store, aren't listed. Looks like I'll have to go back to good ol pen and paper.

Need to work on performance issues. App is almost unusable 1/3 of the time. Freezes, 15 second long response delays. This is on fast wifi or good cellular connections. Need to do more frequent updates to address these issues. When they add more features, usability decreases greatly. Sign of no performance testing being done. Otherwise, app features are very good, but if unusable, what's the point.

Edit: Giant seems to have fixed the issue! I have noticed the app is much easier to use now. Thank you for taking the feedback and fixing the problems! This app is so full of glitches. I have to force close it on average 3-5 times because it wants me to sign into Peapod when all I want is to go directly to the Giant app. Once I finally get there, it might or might not load. It is not very convenient, and it's starting to become more trouble than it's worth.

The new app update is awful. It is far less easy to navigate. Every time I want to open my loaded coupons, I have to go through the screen of how I want it sorted. You should be able to set a default or something. Also, I can no longer search my loaded coupons and have to go through all of them to look and see if there is one I want is there. Every time I go back in the app, it closes the app instead of going back to the previous screen. The old app was kind of slow, but a lot easier to use.

Every few weeks this app has new issues. About two months ago, I couldn't login because of the Peapod login screen. I uninstalled then reinstalled the app several times. Then, that issue was fixed. Then, about one month ago, my personalized information was not showing up on the app. Again I uninstalled then reinstalled the app several times. Issue fixed. Now, I have been trying to login to the app since yesterday but keep getting the error message that my page is unable to load. Horrible!

In the latest installation whenever I open the Giant app, it opens to PeaPod with no way to exit. When I close the app, I have exit at least four more times before the Giant app actually appears. If I want PeaPod then I'll put it on my phone, but I don't. Please fix this. Once I'm in there's no problem. I could rate it higher if that didn't keep happening.

As noted by many others the redesign is terrible. It seems like the designers and UI testers have never gone grocery shopping. Extra clicks required to find coupons, takes longer to clip coupons, and can't easily search coupons. Interface is too busy with lots of extra stuff I dont need. Tweaks won't help. Needs to be completely scrapped and built new.

Old Version Was Better. Ever since I installed the update i find the app extremely complex to navigate. Its clunky to use and almost impossible to browse the ad. The old version allowed you to see the weekly ad ad create a list of items you were interested in. In this version I am adding things to a cart. Sure it's not all bad and there are things that are improved but I can't get past the difficult navigation. Go back to the old version and include a link to Pea Pod as an option.

Horrible update and app! Every time I try to go to my Giant App it takes me straight to Peapod. I don't know what happened to my stuff. I have to go through website and bypass it. I tried uninstalling and installing again, but the same issues. Very frustrating. Having to log in all the time is very time consuming. There was nothing wrong with the previous version. Why fix something that wasn't broken???

This app rarely functions correctly, especially with the most recent update. I have not been able to use it at all for the past week, it keeps saying check back later. Terrible. Update 5/19: Deleted app and reinstalled per their recommendation a few weeks ago, and that fixed the "down for maintenance" issue. Now, like many others, it asks me to sign in to peapod when I open the Giant app. I do not have a peapod account nor do I want one. Still very glitchy and the worst app on my phone.

What happened??? Everytime I open the app it goes to Peapod. I have unistalled the app, cycled my phone and reinstalled and it still goes to Peapod. It was working when the initial update rolled out, but it was extremely difficult to navigate things are too complex now. But that no longer matters because I can't even get to the app now. Very frustrating.

This new app is terrible. Obviously it is made for those ordering online only. I can't make a shopping list from the print ad or the list without tons of clicks in and out. Ridiculous navigation to make a simple list and can't type anything in either. Used to be one click and also could add coupons to list. Now have to go back to making paper lists. Almost no relevant coupons now either. NOT user friendly for in-store shoppers AT ALL.

Updates are horrible. My old shopping list got deleted. You can't manually type items into your shopping list anymore, can't automatically add items from the weekly ad just by tapping on them, and everything requires a ridiculous number of clicks (open ad, click sale, click more specific item, click add to list, click specific list). There's no indication that it's actually been saved to that list, but navigating back to your shopping list is another nightmare so just cross your fingers.

The old version was simple and intuitive. The new one doesn't let you do anything unless you have a Peapod account, which I don't and do not want. I live in an area with many grocery stores to chose from -- I will be chosing one with an app that works and a loyalty program I can actually use.

Wasn't so bad prior to whatever happened with the latest update. Upon loading up the app, it takes me directly to Peapod. Like, I got the app for Giant. Not to be forced sign up for Peapod (or any other service for that matter that isn't Giant). I actually cannot understand why they did this. It's almost downright comical. As to say, is this real?! Ha. This is all messed up. It most certainly needs to be fixed. (EDIT). Works fine and functioning well! Changing my rating!