GNC

The app developers for this program are laughable at best. You are unable to manage the Auto and Deliver service on the app and can only be done from their website (what's the point of the app then if you can't manage your account??) Highly inconvenient and borderline suspect in creating unnecessary difficulties to skip or cancel orders. I'd write more but I'm running out of room. GNC, fix your app. Waiting for another service to offer similar prices and then I'm out. ✌️

Doesn't let me sign in at all. I've redownloaded multiple times, deleted the cache. Nothing works. Edit: Still says "unable to login"

I managed to log in ~once~. the app auto logged off at some point and now you cant log in at all. You get redirected to a webpage and it will "load" endlessly. Surprised this many people have said something about it and it hasn't been fixed.

Great idea, but they apparently moved sign in to the checkout page. It still shows on the front end to log in, that makes no sense. You can't even favorite an item unless you log in, which again is moved to the checkout page, so what is the point of having a favorite option if you can't get to it until you check out. Poorly organized. Uninstall. Just go to the website it will save you the hassle.

This app used to be extremely useful. I can no longer check my reward point status, see anything with my account, activate points, etc. Instead it tells me to sign in at check out (you can't even get to check out!). I've considered canceling my pro membership because of issues with that. Now I can't access my account on an app that was made specifically for that purpose. Fix this before you lose customers altogether.

Genuinely, uniquely terrible. This app is an absolute maze of nonsense with no clear way to navigate it. It's almost like there's 2 separate apps with certain features that may or may not work the same on either one. Borderline unusable, even simple tasks like looking at what I have subscriptions is an entire process, I'd rate 0 if I could, and it's incredibly unfortunate that I have to go with this broken interface just to get gnc products

Great app to quickly search products sold by GNC, but it is limited with only 1 picture per item. The regular site, not on the phone app but on a computer browser, has various pictures per item. So if you want to buy something, the app will work, but if you want to see the ingredients... You will have to cross reference it on the standard website.

please fix your app. we used to be able to order through the app, keep lists, and check our rewards. Now it shows all inventory as out of stock, doesn't display some items at all, and shows discontinued items. I notified help desk people after my last order, since I had to call because of an item missing (which they fixed right away with no issue), but it is getting worse, not better. I prefer the app to the webpage so I really hope this is eventually fixed.

This app is not very user friendly. I try to log in when i first open the app and i get an error message. Its not until i am prompted at checkout that i am able to login in. Additionally, the barcode scanning feature never works. When i use it, it says the product cannot be found. When i type in the name, it pops right up. Honestly, i would not use this app if another option were available; once the stores open up again i will just go deal with the people.

the problem is they changed the means you check points for rewards. the only way to see if you have reward points to identify buying something is to buy something online, then go check if you have points for it. I dont want to buy it online I want to use my points at the franchise near me, that gets better flavors, because it makes it's own product decisions. the app went from very helpful, to pathetic, in one swoop.

Tells me all has a bug...keeps crashing when I try to open it.

Please enable Google Pay as a payment method in the app. It's a bit silly to have it on the website but not here.

Horrible. Do not order anything online. They can't cancel the order. Out of stock items are auto canceled and you won't get free shipping again. Customer care is helpless.

Hire a developer that knows how to implement cross-platform compatible authentication. Redirection and passing a session token via callback is flawed... Use OAuth if your devs cannot get this working properly.

App works however. It has a huge backend problem. It fails to remember your logged in. You cannot control payment information. AutoDelivery just says comming soon but it works on site. Orders sometimes don't go through or get stuck in a eternal "processing". Cancelled or declined orders don't show up. Which they should, if I placed a request I should be able to see the status of that request at all times. I feel like the largest issue with the app is the back end they are using. It is buggy.

This app is awful. It was crashing and locking up my Galaxy phone. I uninstalled/reinstalled it several times. Same result. I even waited 2 weeks and tried it again. Same result. I'm done with this app. Update on 9/7/2019: App is still garbage. I enabled all of the permissions like some of the reviewers recommended, APP STILL LOCKS UP!!!!!

Terrible app and terrible retailer. Why even place login buttons at the first screen of the app if you can't login until you checkout? What if I want to check my rewards points? I have to buy something whenever I want to check my rewards points? Also their stupid policy that order cannot be changed or cancelled once placed doesn't make sense. They claim it's to "fulfill the order as quick as possible" but it's all too obvious they don't want shoppers changing their minds.

Just downloaded the app. Apparently a recent change is you cannot log in until checkout. This makes it impossible to see any reward or personalized information until you buy something! VERY BAD FIRST IMPRESSION!! I also see a response to another reviewer that you can go to the website to log in.... I am on the app.. why should I have to go somewhere else to log in? Update to your response: You are not correct. I just tried to log in at the cart as you suggested. It does not work!

I don't like the layouts of some of the items. You can't just select the brand you want and cycle through flavors. You have to search the brand and scroll through the page and you might not even see all of the available flavors. First world problems I guess...lol. Other than that...solid app.

This app has the worst search engine I've ever encountered. I've been shopping at GNC for decades, so I thought maybe I'd skip the drive and try the app. Several products that I know for a fact are available don't show up when I type their product-names. When I clicked on the "Men's" category, it brings up a blank search query and says no items available. Seriously, this is pathetic. The unprofessional presentation of your ecommerce storefront leads me to question your overall integrity.

Slow and continuous black outs!! This app clocks badly and when searching for a product the screen blacks out and does not recover. You have to close out and reopen for it to happen yet again. Might as well walk into the closest store and grill the employee!!

You can't log in until you check out. Which means you cant see your rewards or points. The reply to all of these complaints is to check your status on the web browser. The whole point of downloading the app is to avoid navigating a web browser. This app is useless.

love love love gnc but this app is garbage. It freezes on the first page and when it isnt frozen it takes it forever to react to me clickn on another page this is the only app i have this issue with. ive deleted and reinstalled the app multiple times to see if thatll fix it and no luck. please fix!!

Ordered product that never shipped and they are holding my money hostage. Auto-delivery is a horrible experience. Sent wrong items and had to go in store to get my supplements twice because they didn't come on time. Don't waste your time go in store so you don't have the same issues.

I got through the signup process smoothly which is all i wanted the app for really. When i tried to browse the other tabs after i got signed in the app kept locking up. It seems like this app has a lot of issues for frankly no excusable reason. There are independent app developers that can build a more stable app. As a dev, this should be an embarrassment

I like the app. The only thing I don't like is that you can't sign until until you go to checkout. Extremely inconvenient. If this changes to allow users to sign in and stay signed in I would change from 2 stars to 5 stars