Goodcents

The app is good, nice and simple. BEFORE YOU READ ANY FURTHER THE APP IS ADEQUATE AND NEEDS NOTHING Else, but it would be nice if you could start a custom sub instead of having to choose one of the options and adjusting it to your liking. For example I get a BLT and there is no BLT option or custom option so I end up modifying the veggie one. It doesn't bother me much especially since the App saves your orders so it's easier the next time around, however it just makes sense to have a custom one.

App doesn't work right. Constantly get an error message when I try to reorder a previous order or order one of my saved favorites. Every time I order I have to retype the entire order again. Error message says penny club has been removed from the menu.

This app did not take my coupon code, although I had one,. Received it by email (eclub). It is rather clunky to use. Not very streamlined at all. But I do like the ability to scan a credit card. There is also penny club versus e-club. Apparently I am not member of the penny club. Consolidate, folks.

Shares A LOT of personal info with 3rd parties. Their loyalty program in the app requires that you consent to having your name, birthdate, email, phone, gender, and notification preferences shared with (sold to) undisclosed other 3rd parties. That's a lot of data just so I can get 1% back on purchases. This isn't a "loyalty" program - it's an intrusive requirement since most stores won't allow phone in orders anymore, so this is the only way to order ahead. Loyalty punishment program.

After the update log in info doesn't work. Tried another email thinking I used a different one. Nope. Tried resetting password and it doesn't recognize the email. I enter my phone number and it tells me I already have an account. What the hell is going on? I'm beyond frustrated and apparently lost my points I earned. I'm pissed.

The new update made it a little difficult. You have to reset your password in order to access your account again. It was a pop up Instruction on the app after the update. Once this is complete the app works perfectly, I was able to order online and it had all my reward points.

Limited options to edit selections. If you typo your card info it will not tell you so, just that there's an ambiguous error and to try again later. By the time I figured out that it was an expression date error and fixed it, the app had locked me out with no specific reason why.

Seriously one of the most frustrating, badly developed apps I have seen in a long time. It feels and works liked it was developed in 2001. It took me more than 30 minutes to get it all setup just so I could place an order. You all should be ashamed to even provide it.

Online ordering automatically adds a tip. You can take it off but you only get one chance in fine print on the last page. Never seen another restaurant app automatically add a tip before. Also, could have more online deals or coupons like other restaurant apps.

The app was fine except when you went to put in special request every time you hit the button and it kept pushing you out and wouldn't let you make any special requests. It did let you do it at the end but not where you wanted to for each item.

Works well for ordering but could use some work as far as accuracy of what's available at each location and convenience when it comes to getting points for what you've ordered. You should be able to scan your receipts to get points as well.

It always says either they are unable to confirm my location or I am out of service range when I live 2 miles away from one. And when I call the store they say I'm within delivery range and they're unsure why the app says that. The app is Garbage and you shouldn't install it. Just call the store.

I get a message telling me to update, but it wont let me?? I can't log in and now am unable to use the app to order sandwiches and I'm pissed because I had over $30 in my reward points. I will no longer go to goodcents because they have taken away the use of this app and it can't be updated. I guess goodcents doesn't care about losing customers! The app is now worthless....plus loosing over $30 in reward points. GOOD JOB GOODCENTS

I'm having problems with the app not transmitting my full order to the store yet charging me the price for the full order. my app history has all items, the store ticket they fill the order from does not. yet the total charged is the full order total on their ticket, though an item is missing.

It's pretty good. It does what you'd expect. I'd really like the option to select "lite" or "easy" on things like condiments. Another area for improvement is including real-time delivery alerts.

To me this is a GREAT app! I have only ever navigated the app and havent used it to order anything yet. I love that my In-store purchases count towards my points, the convince to place an order any time makes me smile. I have no idea why people down vote this app. The food is great the, the app is easy to use. 10/10 in my book.

The new app, and even online, is a big no go for me now so I wont be using the new app and I won't be signing in online. However I do see you can still use your number at the stores to earn and redeem rewards which is helpful. It just sucks I can't order from an app anymore or know what rewards I could have, I guess no more free birthday sub. >_>

Fast and easy to use. Needs more detail on little things like how many ounces are in a cup vs. a bowl of soup. Overall great savings, and convenient for quick service.

I was told to reinstall the application because they switched to a new provider or something along those lines the points on my app where showing 9.44 and in the store they said I only had 160 but a quick reinstall would fix everything but now it tells me my number is taken and password recovery will not work because my email that's registered to literally everything I have is some how not registered to this app any more very bad app host/provider

Always easy to use. Love how easy it is to go back and change things. Super simple makes it super user friendly. Makes placing an order very convenient!

Always have loved Goodcents over all the other sandwich shops. Prices are cheaper. Food is fresher. App is easy to navigate. You get 10% reward directly for food orders. You can also add notes about each order.

Great app to order goodcents! The response of each screen is nice, choosing your toppings and sandwich are easy, and scanning your card at checkout is helpful. Love the rewards program, too!

After the update I couldn't log in. Tried every password combo imaginable. Tried password recovery and the app shows an error saying "enter valid email". Went to the spendgo site, same problem. Tried using my points in-store with my phone number and they get an error saying I "have not completed registration"... Try to register on the spendgo site and it says my number is already registered. No contact info on the spendgo site. Idk what else to try. gg goodcents, you got me. What a rip off

Not very user friendly, had to re-enter a few items. Also no option for coupon codes. There is no order tracker, that would be useful.

Got the updated app and I was able to sign in. It there is no way to actually order food? And after trying to figure it out I now can't get back in. Please revert the app back or do a major update as the app has literally no purpose. I can see my profile, Points, Activity, and a description of the Penny Club but can't order delicious sandwiches. :(

You might want to tell your customers that they need to install the app in order to get points. I was told points were accumulating on my phone number everytime I placed an order. I've been to your store dozens of times before downloading the app, and I have zero points.

Took awhile to figure out how to delete an item in the cart. It took a process of trying different things as there was no where that it explained how to do it....you had to press down and hold on items to delete.

Always easy to navigate. Given the current circumstance it's a life saver for our house being able to order meat and bread. It's far cheaper and better quality. Thanks!

I like having the apt but parts are broken like ordering soup, variety and size. It only has broccoli and cheese as the favor. I also dont see a lot of the in store options available at the locations in my town.

It's a good app. Just wish there was more characters for 'Delivery Instructions ' because my office is in a certain destination that requires more detail.