Goodyear SmartTech

No matter how many updates you do , there's always a problem. For example: UNABLE TO LOAD TICKET TOO OLD and you're barely starting the app UPLOAD TIRE PIX ooooops they accidentally got deleted while submitting SEVICE COMPLETED doesnt even let you complete / close the service because you gotta keep closing and opening the app until it wants to work. This app doesn't kill rolltime it adds to it.

While this app has potential to be great, the current release desperately needs help...Why does this not utilize notifications? If it does not alert you why would you open the application just to "check" if you have an event? You don't open your phone wondering if someone is calling you do you? It either rings, dings, vibrates, etc... Pretty basic concept missing here. Historical data is lacking. We should be able to see all the same fields, data, pictures related to completed events if needed. Even if just by accessing the Goodyear server to retrieve it. If Goodyear intends and expects us to use this application for Non-emergency events, "In bay" then the app needs updating as the same process will not work. Essentially a great framework though but in my opinion...not ready for prime time yet.

Its slow always kicks you off or doesn't keep pictures that have been taken

i work for a company that depends on this app for all sorts of reasons. the one problem is the pictures do not upload which in return causes a low score rating and hurts the company. this must be fixed. asap.

So much for safety when you require techs to risk injury or life for some photos, I think the job has enough risk. Are the photos going to help determine a hit and run driver, or help a tech at 3am when he gets hit by a semi because he was worrying about taking some pictures? This app may cost a life one day so for that reason 0 stars

this app is one of the worst I have ever had to use it goes off line all the time you have to shut your phone off just to get back on line I always thought a company would try to make it easier for a tech to use but this is ridiculous

App is OK at best but Tired are trash! 60k miles rated tire got 22k out of them will never buy anything Goodyear again.

App doesn't work right half the time wastes your time says to update today but it says last update was Feb 25th does not show a update today

Works great when it works. Keeps crashing

can we get some notifications when a service call has been accepted? and can the back button work

Keeps acting up. Have to uninstall several times in 2 years.

The app will lose it sync on a regular basis

Could not log on

I wore a pussyhat, and this app worked fine, then I wore a MAGA hat and this app kept crashing.

It's hard to deal with

Anti american company that doesnt deserve to make money here.

Racist company! Stay away from all their products!!!

Having issues with submitting times and with photos not uploading after multiple tries

When the app works its good. But Goodyear need to get it together they want us to use it but it works about half the time! Goodyear get it together!

It used to work fine on my Samsung Galaxy Note 8 but now it won't register my phone number, tells me that it "not a phone number" when it clearly is, and it doesn't allow you to move forward. I just uninstalled it.

Ever time I open this app and there is an update it forces me to do it or screen locks and then when I hit update it sends me to an error page so I have to uninstall the app then reinstall it and register my number. I'm about ready to stop using it all together.

Pain to use. Easier to just call in roll times

I have no problem with this app alot easier then calling in all the time

Used it for the first time loved worked great

Liked it for road call, but now the application is unusable because all of a sudden the text became so large the application is useless

I'm looking forward to using this app as well it's features.

There is a lot of things that could be added to this app