Category : Maps & Navigation
I don't see the reason for all these bad reviews (luckily for me I had no bad experiences yet). The app works perfectly fine, I love that I can buy tickets here using PayPal. The ticket prices are even discounted and I have my Top-Ticket now here, where I bought it. New feature suggestion: you could enable the user to buy ticket in the future, instead of only from the current time stamp.
Tickets are not stored offline. So you should make sure that you can display the purchased ticket. Sometimes you get logged out unintentionally or have no network access, what means you cannot show your ticket upon ticket inspection. An absolute no-go. In addition I have the feeling, that the shown data in 2022 still show the planned data for departures instead of real data. Wonder when this will be implemented.
Login error should say if email confirmation has not been completed. [Update]: Thanks for the reply but I don't need support, I report a user interaction problem. Additionally, the confirmation email is sent in plain text, without TLS encryption. Given that payment methods are far too limited, I find it outrageous that the app is the only option to buy tickets on-the-fly for buses (especially with the current amount of rail replacement transport). Account deletion is not possible in the app.
Unfortunately buying a ticket does not work. Screen stays blank when selecting "tickets". Edit: fixed
This app is absolute rubbish. It does not use the actual gps database of the trams and busses, but an always outdated time table data. If no one updates that in time, all the info in the app is false. I missed 3 trams already because of this app. And not because i was a minute late or the tram a minute too early, but because the app is showing old arrivals, so 10-15 minute difference from the actual arrival of trams. Absolute rubbish. BusBahnBim is a 100 times accurate using GPS tracker data.
Terrible ,terible app.. only useful thing is , that you can buy a ticket.. forget anything else .. quando was 10 times wleasier to use and more precise.. nah, just nah
You can only buy 1-hour tickets starting from when you buy the ticket, and not for a time in the future. Also, it keeps asking you to log in - it should remember your login. Payment with PayPal would also be nice.
I need to buy one single ticket for 5 bus stops and I don't live in Graz. I'm forced to register with date of birth, install app and enter all sorts of personal info. Bus does not accept cash. Very tourist unfriendly system.
Cannot buy any tickets
It's basically a lottery if you are able to buy a ticket or not.
Works as described out of the box. Excellent option to buy ticket for public transport in Graz. Perfect in a pandemic.
Currently still very battery-consuming (much more than quando was), same is true for the equivalent WienMobil.
Paying does not work anymore payment can be approved in sIdentity app but that approval never reaches the grazmobil app.
Stopped working. Will not complete purchase
After a few days the app forgets the login info and payment method
Payment service does not work for any payment method event when you are registered.
Difficult to open on handy
Can't buy in advance
Must have
Suddenly doesn't show any stops in the entire city. Unreliable to the extreme. EDIT: In an outage the app should fallback to fixed schedules, you know, like quando did instead of leaving people without any information at all. Can't be that hard to cache some information.