Category : Maps & Navigation
It's definitely improves over the last 5 years. Other apps simply don't so kudos for trying. Experience should be better but it's not. Pretty standard app. Service , not as great as it should be. Needs more attention and advertising
This is a decent app, but it has some service issues. I can't get a ride in Medford, even though the app claims to cover that area. No driver takes the request. I had to go with Lyft at the last minute, which I don't want to use.
App does not work at all. Tried to open it a dozen times and it either shut down or ask if I wanted to open it it again, when I tap yes it still
Big performance improvement since my last try 4 weeks ago which was a big disappointment. Reinstall recommended if you haven't upgraded recently.
Needs periodic re-installs. Freezes VERY OFTEN when changing screens
Does not work loads then crashes
The "Calculating..." thing never seems to load, which crashes the app when I either try to book a cab for now or later.
Crashes immediately. Brand new install on a brand new Samsung Galaxy 7
The recent upgrade is terrible. Every ride is estimated at $1.75 for your trip. The map defaults on the destination instead of where your cab is and the cab number and green screen pops up every two seconds while you are trying to see where your cab is at by navigating the map. Remove that green screen, fix the estimated ride, and show the cab instead of the destination. Overall I support local business and I am a frequent customer. Your app is not emailing receipts like it used to. Please fix that.
Crashes immediately
They never have the notes fix so the driver can see what i put down. The drivers are all rude and they love to complain.
Something is wrong with the map in this app. I can put the pin right on my house, but it shows the address for the next street over. Can't use the app if it sends taxis to the wrong place.
They start out great, but if you use a credit card the cabbies will make up excuses of why they can't take them, my card for some reason doesn't go through right away so I get bitched at by the driver the whole way to my destination. They tell me they don't wanna pick me up but do anyway. I've been waiting over an hour now and called them twice. Stop crying about CC when your company takes them. Find a new job. Idk I'm not a cab driver. Good thing there's Uber or Lyft....
If there is bad weather coming in the next 24 hours they cancel the use of this app, BUT they don't tell you. So your sitting there waiting for a cab that will never come. Uber anyone!
There was an issue after the recent android update but once I emailed them about it they fixed it within 24 hours! So handy!
My last review of this app talked about a problem where I couldn't save all addresses properly (it would change the city on one of them). This update fixed that, hooray!
I requested a cab to come pick me up in central sq, Cambridge. I could follow the cab on the app where he is and very obvious the driver completely ignored his assignment. He was getting close to my street but then decided to turn around and drive to Harvard sq instead. I canceled my order. Confirm#10113703. The app is useless if the drivers don't respect it and ignore their duties.
Tried to book reservation during a snow emergency. Had no other means to get home as buses were no existent. Loaded up and recieved a message " we are not taking reservations on app, please book reservation by phone". Really? What good is an app if you can't use it when you need it the most. Tried calling in cor 45 min and busy tone constantly.
I'm unable to sign in with an older account, and this is after requesting a password reset, twice. And then, I download this app, on my new phone and created a new account and it keeps giving me an error message when I attempt to establish it. Mind you, my issue is not with the service of the cab company, as I have been patronizing and utilizing this service since 1990-- I've never, ever had to issue a complaint. I'm happy to readjust my review if it can be rectified.
Drivers get mad if you use the app because it books them up for at least 15 minutes and your journey may not be that long.
Fast pick up times, easy to use. I wish this was available for all major cities when i travel!
Needs to be a a way to save address.
This app is excellent!! Absolutely love it!!
Yellow /^Green Cab
the app doesnt even work. i cant get past the landing screen because it wont get further than that. even after 4 app reboots. this sudden push for customers to start using the app, which doesnt even work for most people- is really ridiculous. the call service is longer than usual and irritating at times. not the greatest cab service around anymore unfortunately. too many unnecessary automated systems.