GRTC Mobile Pass
Category : Travel & Local
Reviews (21)
Worked fine before despite some bugs, but since this latest update the fair boxes on the buses won't read the QR Code the app generates. The Pulse part works ok, but I preferred the old interface. And I preferred the app to actually work. Hopefully a bug fix comes soon.
It's convenient; however there are a lot of bugs. Lots of glitches when boarding a bus. The 7 day pass doesn't work all the time. It's very unfortunate when you scan and it reads expired or bad verify when you just paid for a pass. Be prepared to carry some cash.
The Henrico express only runs 5 days a week in the morning and evening. It is two dollars a trip. All of their pass prices add an extra fifty cents a day, which adds no value to me. They chose to replicate this stupidity in their app and don't allow single trip payment. Not worth the time it took to download.
Missing pass... So I purchased the 30 day pass (I have and can provide the receipt). The same day, my phone charger caught fire and burned my phone. It was an iPhone. I switched to an android and downloaded the app and logged in. It kept my credit card info, but not my pass (or my pass history, but at this point I don't care about the history). I need the pass I paid for or my money back. I only used it for a day so that's only $3.50 used.
Consumes 2GBytes per month. Pulse pass portion of the app requires multiple terminations to reset the app for a regular bus ride. This makes it inconvenient to move from a Pulse trip to a regular bus.
i just downloaded the app today and bought an all day pass. its was in "my pass" folder and now it completely disappeared... this so far is the worst $3.50 spent on any app .. smh
Unable to purchase tickets as new user/rider on Android. App is rendered useless.
It's okay for what I need it for. It would be great if seniors could have the same opportunity as I do.
Excellent service and easiest way to purchase bus pass
grtc mobile pass has been a real blessing for me. Ive been waiting for something like this to come along.
Good for when you need a mobile bus pass
good app to know when the bus comes
i have used this app plenty of times its great.
its taking to long to respond
This app suck do not download this app😡😠
you cannot just pay individual fates. It forces you do buy a stupid bundled pass. if you run out of time, your pass expires. ripoff.
No instructions on how to use it. Bus driver demanding to see a bar code, but there is no bar code, just a number that keeps counting up. I feel I wasted my $60 on an unusable bus pass.
No need to carry paper passes with this Great app! Just download a copy of your reciept and they will honor it if you dont have phone service👍
It claims to work with the pulse system, but it does not.
Does this work in Phoenix Arizona
One thing that I have found that's very disturbing. DONT CHANGE DEVICES!! If you've made a purchase on one device and you have to switch to another for whatever reason, the pass you purchased will not transfer over. I brought two 1 month passes and I had to get a new phone. I installed the app and my passes were NOT there. That's 120 dollars GONE. You really need to find a solution for this ASAP!!!