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Guarding Expert

OverviewGuarding Expert (Android) mobile client software, which is designed for mobile phone on
the basis of Android OS (Version 2.3.3 or higher), can be used to remotely monitor

the live video from embedded DVR, NVR, network camera, network speed dome and

encoder via wireless network, play back record files, locally store and manage

pictures and videos, control alarm output and realize PTZ control as well.With this software installed in your phone, you are able to log onto the front-end

device via Wi-Fi or 3G; besides, if there is no public IP available for the

device, it’s accessible by using a dynamic domain name, or by mapping ports to

the public IP of router. Notes: 1.Wi-Fi, 2G or 3G access service must be supported by the phone. 2.Network traffic charges may be produced during the use of this client

software. Please refer to the local ISP.

Resolution Support Phone: 480*800, 480*854, 960*540, 1280*720, 800*1280 or 1920*1080

Note 1.The live view effect is related to the performance of the network and phone

hardware. If the live view is not fluent or the screen appears blurred, please

reduce the resolution, frame rate and bitrate of the camera, or decrease the image

quality in the software.

Category : Video Players & Editors

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Reviews (29)

Ren. G. Nov 2, 2018     

I HAVE to use this app for work. The slider bar is a pain in the a$$... especially when you need to search through hours of footage for a specific incident like shoplifting... because it doesn't always stop where you want it to. A simple FF and Rewind button would be much easier!!! In the past 2 years I've had to use this app, I can't get past the fast forward speed of 2x (even though I changed it to 16x) except one time! It doesn't matter which device or what network I'm on...same results!! Put those two major issues together and it makes it a HORRIBLE experience when using the remote playback!!! If I know of a day...which is, on average, 14 hours long...but not a time that an incident happened, it takes hours to sift through video! Take notes from the ADT Matrix app...much simpler UI and more reliable. Would uninstall this app if I had an option!!!

Tec. F. Oct 1, 2018     

Worked for a while, then I had to uninstall. Every time I unlocked my Note 8, I received an error on the screen "network connection failed". I researched the error and found many others with this issue. They solved it by uninstalling their security camera app. That worked for me as well.

A. G. u. Mar 25, 2019     

Used to be an ideal platform which worked without fail. A recent update has rendered the app unusable. I hope whatever bright spark came up with this "improvement" is currently looking for a job. Ideally well away from computers & software updates!

Bil. B. Jan 27, 2019     

not intuitive, nor easily used, and I am no novice by any means. Last update made the app/ my system useless, I am unable to connect now. App needs overhaul in a bad way! Suppose to be about security, but could not share images or video to law enforcement after I caught a package thief. What's the point if the app does not make securing our homes easy to use and share with neighbors and law enforcement, to help identify and prosecute criminals?! For now...purchase a different system.

Chr. C. Oct 20, 2018     

Recent update on Samsung S8 has caused app not to work. Once logged in message says, "Network Exception." Device and camera views are not visible. When trying to add new device, it says device cannot be found online. Prior version worked completely fine.

A. G. u. Jan 14, 2019     

No notifications on Android 9.0 Pie. When I try to enable them, it says it rejects the API token. When I read more, I realized that it is because this the app is not compatible with the latest version of Android.

Kel. R. Oct 25, 2018     

This new update made it completely useless!! It worked fine before but now it's saying network exception when I log in my old account, it doesn't say I should register or give proper instructions so now it's confusing!!

Nas. I. Apr 24, 2019     

Stopped working on my android lg g6 after recent update. Keeps coming up with message "network exception " error. Device and camaras not visible. The old version worked perfectly. Please fix bugs.

Bee. K. Apr 13, 2019     

The app not user friendly. Last night there was a connection error. I uninstall & reinstall the app but still unable to connect to the server. Pls rectify this issue asap.

Ram. K. Sep 10, 2019     

Very bad lag time. Does not work well. Have to keep switching back between frames to get it to work even on wifi connection.

Dev. D. Nov 27, 2018     

Alarm notifications are not working in this app. They do work properly however on the desktop app. Lease fix. I am using ip/server setup

Jul. H. Nov 24, 2018     

Does not work on android since last update. Won't let me login and keeps saying network exception error. Utterly useless... Please fix asap.

Ibr. B. Oct 16, 2018     

The update is an absolute joke! Doesn't recognise my password! After several attempts, I've finally got in. But now no pictures are being shown! Avoid at all costs!

A. G. u. Sep 21, 2018     

I upgraded to Andriod V8 now the camera list does not work. Just blank. When will the App be upgraded to support? Note worked fine until upgrade

Lor. A. Dec 20, 2018     

November update needs fix. I am unable to access from my android. It needs immediate fix. UPDATE DECEMBER 2018 Still no fix for this, really frustrating, and by the comments below I am not the only one.

vis. s. Dec 11, 2018     

The app has turned into useless junk in my phone after the recent update. Network exception error its giving everytime i try to login.

A. G. u. Nov 10, 2018     

for those that have issues after the recent upgrade to the app or android in Samsung cells, download the EzViz app and login with the same credentials as the guarding Expert App and you can use EzViz instead. found out by chance. hope it helps.

Kur. M. Dec 16, 2018     

I totally depended on this app and now it won't work on Android Version 8.0. I am totally pissed! Wish I could pay for a working version or sue somebody.

Jef. M. Nov 27, 2018     

Since the last update this app has not worked! For anybody with an android this app has now become a space saver. I'll likely just uninstall it.

Fra. G. May 18, 2019     

the app stopped working after the update. no cameras visible from my mobile devices. do not install this app. it is worthless.

Cen. P. Mar 6, 2019     

After the last update ir doesn't not work..it erase the cameras.. can't reach them..it is like never existed and the web page is not available...Please fix it..

Sea. P. Aug 13, 2019     

Works well. Would prefer if it could switch between internal Wi-Fi and external automatically

Nad. S. Mar 15, 2019     

it works with iPhone but not working for Samsung users... it says "network exception" no matter how many times we re-install them~

Lif. L. T. Sep 12, 2019     

Upgraded my phone from a Samsung Note 8 to a Note 10. Hasn't worked since upgrading. Note 10 phone is running Android 9.

A. G. u. Jul 28, 2019     

Copy of Hikvision's iVMS-4500. For the past year was not working. Better download iVMS-4500, no need for separate app with late updates with just different branding.

A. G. u. Mar 16, 2019     

Hi developer of this Gaurding Expert Application the very huge problem I am facing is this application only works on wifi but when I am trying to use it on Cellular data this application not works so is there any solution for my problem please reply & solve my problem

Sha. P. Feb 23, 2019     

cannot switch between cameras seamlessless and have to restart app several times. frustrating!

Mic. H. Sep 22, 2018     

Terrible app, only worked for three months, now I cannot get live view or remote playback.

Mag. S. Dec 5, 2018     

The most recent update sucked! I lost my P2P Cloud liveview. Forget about sending any emails to them because they don't respond!