Category : Finance
When it works, it's pretty convenient. But that's the problem. It hardly ever does. I've had this app for years and update sorry update it always randomly crash's, freezes, or outright won't open. It's sad it's been around this long and they can't even get it to function at a basic level. I've give through several different phones and they all have the same issue, so it's definitely an app problem, not a phone problem.
It works well when it works. If you ever must change your password, beware! You must clip the temporary out of your email, then change to the app and login. This takes you to the password change screen. If you shift focus to your password manager and get a new password, you will be logged out when you get back to this app. Can we get some integration with bitwarden, KeePass, or just a bit of common sense?
Not a great app to begin with, but is now literally unusable. "This app does not allow automated click programs" I'm not using one? Just let me check my bank balance please. Fix this so I can do so, I haven't been able to use this app for weeks. *update* has been fixed for some time, but still an awful app.
Awful! I almost always have trouble logging in, the app crashes and displays error messages constantly so to check my balance and transactions I have to call the same bank hotline that I called 20 years ago. So annoying that I want to switch banks! Where is the $6 monthly maintenance fee going? Surely NOT the app!
The app is super easy to navigate. I have been using it over a year now. They have made some updates along the way and they are always working to keep my account and information safe. I definitely recommend this app for all your banking services!
Mobile deposit was easy. Nice addition to services.
I use this app almost daily. Fingerprint login is easy. Never had a problem with it. Look forward to more options.
Terrible crashes all the time and freezes. I don't recommend using this app.
Convenient, helpful and secure. This is literal banking at my fingertips. It's a Win, Win !
I have been with this bank for over 20 years and have always gotten fabulous service...all with smiles..its refreshing
It always freezes or is unavailable. Terrible for a Banking App.
Pretty decent, wish you close accounts through the app or make them though.
Got locked out numerous times and days! Got on app, was kicked off 4 times
Love the app, love this bank. Thank you for being so convenient in so many ways.
Easy to use and love the security
Easy to use, very convenient
Very easy to upload
the logins expire too often
Use regularly with ease
Only works half the time
Love this app. Easy to use.
I love everything about this app!
I was very satisfied with my experience.
Easy to use.
I highly recomend to any new HCSB customer.
Love it
love it
Terrible customer service, not enough options available on app. However, the REDICULOUS rules the bank has, makes it impossible for the app to be make millions of options available to the users. Having your account closed, without your permission or notice. I chang
I use this app alot and wish there was an option to print.
App is fine when it works. It is not android friendly. Crashed 4 weeks ago and hasn't been fixed yet.