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Hannaford

The Hannaford App lets you earn and manage My Hannaford Rewards and clip and redeem coupons right from your phone.

Sign in and update your existing Hannaford account or create a new account with a personalized profile in the app to get started. From there you can earn rewards when you buy our store brands, choose from hundreds of coupons, including personalized "just for you" coupons, and get special offers. You’ll also be able to locate your nearest Hannaford Supermarket and Pharmacy and look up store details for any Hannaford location.

ABOUT MY HANNAFORD REWARDS:

- You’ll get a confirmation email from us once you’ve updated or set up your account, and you can start earning 2% rewards when you buy our store brands and begin clipping coupons right away.

- Each time you go through the checkout, scan the barcode in the app to capture your rewards and redeem coupon savings.

- Your rewards can be redeemed quarterly. We’ll send you a notification when it’s time and the next time you shop and scan your barcode, your savings will be deducted from your total.

- You and your family members can also redeem coupons and earn rewards by typing the phone number associated with your account on the PIN pad at checkout instead of scanning the barcode.

ITEMS THAT QUALIFY FOR REWARDS:

All our store brands earn rewards, including most fresh meat, seafood, produce, deli and bakery items that have one of our brand names on the package or a label that has our brand name and no other national brand mentioned on them:

- Hannaford Brand
- Taste of Inspirations
- Nature’s Place
- Home 360
- Cha-Ching
- Companion
- Healthy Accents
- CareOne
- Etos

Our store brands are also the lowest price on the shelf compared to the national brands and come with a DOUBLE MONEY BACK SATISFACTION GUARANTEE, so you know you’re getting real value.

Category : Shopping

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Reviews (30)

Lea. P. May 18, 2022     

Very useful overall, but just recently it's starting to act up/freeze, item list won't load, search button won't work sometimes etc. Also, I wish there was an option to use my Hannaford gift cards with the app. If there is an option, I haven't found it.

Dar. M. Apr 16, 2022     

I see all of the mixed reviews and don't understand it. Items are relatively easy to find with "search", making a list (I have 3), and it even tells you if it's on sale. Scrolling thru the flyer allows you to add to either a cart or shopping list and when you print the list it even tells you where stuff is in your local Hannaford. When I travel, I just change to wherever the local store is. The ONLY problem I have is how the list prints out.. 👍

Dan. T. Apr 16, 2022     

I hate the ap. I can't just simply input my phone number anymore. The last several times I tried that, I recieved zero saving. I end up spending hours trying to "cut" coupons and get my shopping organized with this ap and its so NOT WORTH IT!!! So the whole idea is not to have paper coupons but then when u get ur receipts..they hand u physical coupons..IF U WANT YOU HELP THE ENVIRONMENT ASK IF PEOPLE NEED THERE RECEIPTS. ( they have have digital receipts)

Har. Q. Apr 19, 2022     

Tried numerous times to use the online shopping pick up. I was able to select all the items, but when I went to check out I get a "card gateway error". I tried 6 different cards with the same results. Help? Updates- response below. Fixes yet to come out.

Cas. K. Apr 5, 2022     

I'd say 50% of the time this app is glitchy. It won't load coupons properly or freezes up when searching for a specific item. It does sign me out every month so I've just learned to live with it.

Rtf. May 13, 2022     

After an update a few months ago, the weekly flyer is so tiny, you can't zoom in anymore. I can barely see anything and it gives me terrible eye strain and headaches trying to plan my shopping order.

Joh. S. Mar 3, 2022     

The app requires me to sign in every time I use it, doesn't save sign-in information, and doesn't recognize sign-in information supplied by Android. That makes the app useless when shopping unless you're stupid enough to use memorable passwords. Even financial apps recognize you and allow you to sign in by simply swiping your fingerprint. Then it wasted time with an "Are you sure?" message rather than just letting you quit, which serves no purpose other than to annoy. Email for follow-up?

Col. S. Apr 5, 2022     

I am having so much trouble with the app, that I am abandoning it quickly. When I open it, it continues to tell me that I am not connected to the internet. So, I then use as browser and go to the website. I have uninstalled and reinstalled with no change.

Lau. E. Apr 28, 2022     

Well clearly my suggestion to improve this APP by allowing to enlarge the page instead of 1 item at a time on Weekly Sales Flyer, didn't seem to get a positive response, so I'll be uninstalling the APP. I DON'T HAVE TIME TO CLICK EVERY PICTURE TO SEE THE SALE PRICE OF A SINGLE ITEM.

Sus. P. Mar 10, 2022     

Not able to close out of the app. Reloaded 2x with no improvement. The icon is no longer on my screen. It needs work.....

Ste. T. Dec 12, 2021     

After reading through many reviews, I'm puzzled why so many have issues with the app. One, my coupons always go through at register, have no issues. I would suspect operator error or phone error in most situations, not app. With that said, the one issue I have since it was updated is the weekly flyer. I have 20/20 vision, but the layout of the flyer now is absurd and tiny to read. Put it back like it was prior to the current update.

A. G. u. Mar 15, 2019     

loved the concept. had it installed for about a year, but then just uninstalled. the past 6 months my phone was acting up and after many times on the phone with cell provider, and trips to the cell phone provider store it was found out that the app is constantly running in the background and overriding the phones main operating system. Wow, seriously. like I've said I've stopped using the app and my phone runs great ( almost like new). until it gets the bugs worked out, I won't reinstall.

A. G. u. Dec 21, 2018     

The app is necessary for savings, which is the whole point, but it has crashed 14 times (!!) since September 9, 2018. It is negatively effecting my phone's battery life and performance. Furthermore, if I select "coupons" via my computer on the app website, it is supposed to sync with the phone app and it does not. It's been very disappointing.

A. G. u. Jul 12, 2019     

Right off the bat, when trying to simply create an account, I can't submit because "our servers are having issues." A good app would have a connectivity check right in the beginning, you know, before I waste my time entering my name, email, address, phone number, password, and security questions. Updated 11 July 2019: Called customer service and they fixed all of my issues. Good app so far. Would recommend an option to filter coupons rather than having to look at them all.

A. G. u. Oct 24, 2019     

A few features would do amazing for it. If I could add 2 things they would be, (1) a way to browse the weekly flyer and a way to save the deals you want to look at in store and (2) I'd add something to the redeem points screen saying "can take up to 20 minutes for activation" because it's not immediate and annoying/embarrassing to be standing in line thinking you're ready to use them only to not be.

Cat. Q. Aug 11, 2021     

I like this app. I like being able to see the flyer, search the store and make a list, and see my rewards section BUT I'm not sure what happened with the most recent version. It won't connect to the in-store wifi (even though I can definitely access everything else online), it freezes, and it is s-l-o-w. I hope the app continues to improve and these glitches get straightened out. QUESTION: Can you add a function to click to add items from the flyer to your list? Thanks for all you do.

A. G. u. Apr 4, 2019     

Thanks for hearing me. (extra star). Still like all the free items but free & discount coupons can be very buggy in that some free item coupons don't work and I need to get a clerk to fix that by showing them the coupon on my phone. The many hour delay between activating a coupon on my phone & when they actually work @ checkout is very frustrating, esp. when I have to have to put items back. In a perfect world, one should be able to activate when shopping, them have them work @ checkout.

A. G. u. Aug 17, 2019     

there's something wrong with this app. it started over a week ago. it won't completely sign on. it gets to a white screen then an error message comes up saying it is compiling information. then it just hangs indefinitely. called customer service. they didn't know about the problem. had me deinstall reinstall the app. it worked once then the same problem returns.

A. G. u. Mar 23, 2019     

love it, but it doesn't like my phone. when I restart my phone, during the boot up process I always get a message that states that the Hannaford app isn't responding and that it's going to close. afterwards, if I click on the app it will open and it is functional. definitely some bugs to be worked out.

A. G. u. Oct 21, 2018     

Disappointed. I clipped $9.25 worth of coupons about an hour before shopping today. I purchased all of the necessary items but none of the coupons applied. The cashier asked if I wanted to remove the items since the coupons didnt work, but since it was 7 items in total, I didn't want to bother. I came home and highlighted all of the items on my receipt as evidence I purchased the necessary products and sure enough, I did. It's unfortunate you can't rely on the coupons to apply and staff doesn't have authority to override the system. I thought I was going to be able to cancel my BJ's membership but now I'm not sure.

A. G. u. Jan 24, 2019     

i like being able to get coupons and rewards on my phone, it makes it much easier to remember the coupons. however, i wish there was a wider variety of coupons, geared more to the non gmo/organic naturalist. also have great difficulty being able to use the app because it usually says that i am offline even when i am not and i get absolutley no service inside the store itself. i have had to uninstall nd reinstall the app many times just to get it to get back online briefly. wish that would get fix

A. G. u. Oct 31, 2018     

Used to be much better. Now I constantly get "stopped working" messages without even opening the app. Half the time the coupons dont even work when I have the right products. Not to mention the selection for coupons is not great. Not a single product I was interested in the last scroll though and hardly ANY actual food items. My biggest complaint used to be the lack of a shopping list feature but now I just wish the app worked and was worth having.

A. G. u. Feb 10, 2019     

It works well, but has limited functionality. I wish it had the weekly flyer. Also, I hate how it generates popup errors when it loses its data connection. If you are in an area with spotty service you end up having to deal with dozen popups the next time you switch back to the app.

A. G. u. Mar 23, 2020     

It would be a great app if it included the features of, or at least a link to, the "On the Go" webpage. I'd like to be able to make shopping lists from receipts, see prices and the total cost like the "On the Go" page and at the same time see what coupons I have to use in the same app. Thanks for your consideration.

A. G. u. Apr 30, 2019     

Coupons hardly ever work. Good luck, especially, if you have a coupon for a free item. I think I've tried to do that twice now and both times it didn't come off at the register. I had to go back to customer service to get the money back and employees are always confused. The rewards points never work, also. What's the point of even using this? I really miss Kroger. Their app/coupons always work.

Cou. K. Jun 5, 2020     

It's annoying that I have to navigate through multiple screens just to get to my clipped coupons. It should be on the sidebar. I have to go through the rewards screen which maxes out my screen brightness for the barcode which can be especially blinding if I'm indoors or it's late at night. Not to mention battery draining. It also sometimes bugs out and keeps my screen at max brightness until I force close the app.

A. G. u. Jul 20, 2019     

When it works, it's fine. It is impossible to tell which 'just for you' coupon' has been applied. The receipt just lists coupon at the very end. Manufacturers coupons seem to appear next to the item, though. At least I think that's how it works. Also, sometimes the coupon does not go away after it's used. Was it used? Can I use it again? Wouldn't it be great if the the clipped coupon went to "applied" with the date used? And please, please let me delete coupons. When I clip coupons and then discover my store does not carry that product, they are just clutter. Also let me delete coupons I know I will never use. Spend some money on decent programming if you want happy customers.

A. G. u. Apr 3, 2019     

I love the app. I just wish there was another way to communicate with customer service other than calling. If you are experiencing an issue. Like coupons you clipped didn't get taken off your bill. Also if it could state some where that if you want to be able to use your rewards the first day that you need to activate from a day or two in advance so that way you don't end up having to put things back or waste the time of the cashier and bagger. As well as your own time. Update: don't use either.

A. G. u. Mar 16, 2020     

Basically useless. All I can do is look at my rewards and clip coupons. I'd rather keep a tab open in my browser so I can use the full website. I like seeing the weekly flyer, making a grocery list, and searching products. If I could do that with the app than it would perfect.

A. G. u. Nov 13, 2019     

What it does, it does well. Clip coupons, locate stores, integrated contact tools for reaching out to said stores. It's a good app, but I'm very surprised it doesn't let you research products like the full website does. I guess not having a feature is better than having a broken feature, but it's a weird thing to not have.