HBR Global

Amazing content, terribly delivered. I have a yearly subscription and the app doesn't allow me to log in most of the time. Some times I manage to log in, but it logs me out by the end of an article (so I can't save it). The difference in web and app content (audio articles especially, which should be a priority in mobile), is really disappointing and makes no sense. I rarely write a bad review, but such great content trully deserves a usable app.

The articles are mobile optimized and easy to read, however like many others have mentioned. The login flow is very annoying. I always have to re enter my password sometimes I even have to reactivate my account which is absolutely dumb. There's no option to "keep me logged in" I don't understand why. I love this magazine and I pay a hefty penny for it so I would expect to be able to do something like staying logged in!

The user experience is horrible, I am a subscriber and pay a monthly fee but can't simply login! It seems that we are back at the windows XP experience

Login with email and password doesn't seem to work. I don't remember ever providing a zip code on sign up...really confusing UI. Help!

Absolutely maddening. I log in as a subscriber. Then it asks you to connect to your other online account, which apparently I have. I don't remember my password, so I try to reset. It tells me I have to reset wherever I made that account. Then I try to skip, which is also an option, but then the whole app closes. Worthless. Can't use it. On pixel 4 and Android 10.

Was looking forward to read the magazine and it's articles on a mobile platform with text sizing ability.

I just signed up for an hbr subscription yesterday and installed this app and logged right in with no problem. Perhaps the login problems others are having has been repaired?

It's awesome. Easy to use, all the features one would expect. Clean and intuitive user experience.

Good content but prosperously bad app. If you contact support about it they'll act surprised you're using the app and tell you to use the website instead. So why do you have an app???

I signed up for the monthly subscription on the HBR mobile app which costs $9.99 a month. When I processed, it said I already have an active account. I tried to input my email and zip code and it said it did not recognize my email address. I typed it in carefully and multiple times. I immediately went to my subscription to cancel. Now I have to wait to see if it will charge me for content I haven't even read.

Glitchy. Example, I get notifications off articles, I click it, it loads, I read and after a minute or two it goes away and says the article is unavailable. Then I search but the search is awful

I like short reads in the morning while eating breakfast. Great content as well.

Terrible app, I'm a paying subscriber, yet the mobile app doesn't recognize my credentials so I can't log in. So many others complaining about the same issue so it's not a new bug. I called in to customer service and they asked me to try workarounds that did not work, like reinstall the app, reset my password. None worked and it seems they don't know how to fix the problem themselves, and clearly with so many subscribers complaining about the same thing, they don't care to prioritize a fix.

Great app... if you can login. I am a premium subscriber and the app informs me that my subscription has expired (it hasn't) after I enter the requested credentials. And customer support is non-existent.

Amazing app. If you have a subscription its absolutely essential. You can view articles, magazine, podcasts etc and save them to view later. You can download articles as PDF, crop articles and share. It could have a better user interface but overall its a lot better than the the recent reviews, which is why I wrote this.

When you search for articles that are clearly on their website to save them they don't appear. When I try to save directly on Google Chrome (mobile) I'm asked to login EVERY SINGLE TIME but when I get to login screen I'm signed in. Once I go back to the article though I'm signed out. Seriously considering just cancelling my subscription...

Terrible user experience. App shows a blank screen if you are returning to unfinished page and have to go back to home screen and navigate back. Progress on page gets reported incorrectly. Such a sub par performance continuing for months.

SCAM ALERT!!!!! I paid for a subscription through this app but could not log on to view articles. Support told me it takes 48 hours to activate account (which is how long it takes to also get a refund on the payment from Google). I never got the activation email. So I emailed support through this app and was told to contact HBR directly for my subscription. I responded but support has since gone silent.

App is difficult to navigate. Reloads constantly. User experience is suboptimal. Pagination in "latest" section doesn't work. Screenshotting inside app feature offers 1x1 ratio not to the width of screen. Pdf downloads whole journal and not an article. HBR mobile website is easier to use.

1. Impossible to browse by topic, you can only get the latest articles 2. Sending feedback through the app doesn't work. The button does nothing. I guess that's one way to show to your bosses no one is complaining... And to your users that you're an amateur software house.

A seemingly-untested and forgotten about application... I just use my browser instead of the app because I could never get the sign in to work. Same vague errors and frustrating experience expressed by other users in the review. HBR should just discontinue this app if they can't dedicate the right resources to it.

I can't log in. I can't create a new account because then it won't recognize/activate my subscription. When I write into support, I can expect at least a week for a reply (as much as 3!), and when I get that reply it's giving me a bunch of complicated instructions on how to proceed depending on where I bought. Now the app is constantly crashing when I try to follow those instructions. I rarely write 1-star b reviews but this is ridiculous. Does HBR even know their developer's support does this?

Please do not subscribe to this. Despite many emails sent to the app developer and publisher, they're just pushing the responsibilities to each other and up to now I'm still not able to sync my login to the paid membership. It's really a crappy app with lousy customer service. Paid USD10 for NOTHING, not a single login and I've just cancelled it. Please do not sign up and frustrate yourself with such lousy service.

Great way to read and share articles.

Good. Can be improved by adding controls to manage the font size. Sometimes the font feels too small and I would like to be able to zoom in.

Surprising as it might be, Harvard is incabable of programming a simple app. But who cares. After all it's really not what Harvard is all about. At the absolute core of Harvard is global top notch science. So I don't expect a functioning app but I do expect them to find the rational, reaaonable logic reaaon to why in the bloody hell Harvard cant make apps.

Every time I try to select a notification to open it up in the app the app crashes.