Category : Productivity
Biggest problem I have with this app is making changes to temp controls for different zones...many times the temp changes will not "update". Software keeps saying "waiting for info from zone X" and never manages to update the zone. Also, I don't find this software to be particularly user friendly. It gets the job done at a basic level, but could be so much better.
Nothing but issues, poor deployment, Android app isn't currently compatible with their newly released wifi model for setup. Couldn't add thermostats, still can't, servers connection is intermittent. very worried about installing this in a clients home.
Doesn't connect anymore. I have spent too much time chasing customer support. They try to help but never fix the problem. Been going on for 10 months plus now. Such a waste of time and money. I wish they could figure it out before I have to change the system at my expense. I'd give it zero stars.
Cant connect now. Use to connect to evo and cpu. Now wifi disconnected and can't get system to sync up like previous rev of app. Is there a new manual? Also app crashes ALOT. When trying to connect to units, app closes without any warning.
The app works but is lacking some features. I wish they would add more to scheduals as in days in week and hours.
App was working fine until latest update. Now I can't connect to my thermometers from my app. Please fix! Was working fine before.
January 23, 2019. The new 9.0 app works just fine. tlThanks to the HBX TEAM.
Simple, easy to use!
I couldn't connect to my thermostats for months, and the app crashed frequently when trying. On the plus side, after the May 25, 2021 update, it seems I am able to connect; it also appears to be more stable, although I haven't used it that long. What I really need, though, is a global home/away button--it's shown in the screenshots, but HBX told me they removed it as it wasn't working correctly. Since I have 11 thermostats, setting them individually is a pain.