HCMToGo

The software has a lot of bugs and glitches. The tools and widgets are not useful or do not appear and you cannot use the widgets correctly. Manipulating and navigating the software is super difficult. Requesting days software has a lot of glitches and is super confusing and not user friendly. The app seems stuck in Betta trails with plenty of bugs and not user friendly at all. If I could give half a star I would or if I could cut a penny is 8 pieces I would give the developers & app one piece.

I have to go through multiple pages just to clock in or change the job I'm at. The home screen is useless as the info could be placed on the home screen instead of going through the small corner to make everything much easier. You should also add a feature that automatically deducts 30 minutes for lunch. It is very difficult in construction to make sure you clock out for 30 minutes exactly then clock back in. The pages load slow so I've been getting less time than I actually put into the job.

Use the app for work and it's extremely buggy. It locks me out of my account for no reason at least twice a week. For which I have to make unnecessary trips to my HR person for them to unlock it. I like the idea of clocking in and out on your phone and having everything there for you but this app really needs improving. Having to deal with this bad software is one of the few cons I have of working where I work.

It's to complicated. I would like to see the app be more user friendly. Also it would be nice if there was a way that we could sign our own signature versus having to type in our password.

Keeps locking me out. Always have to reset and change password. The support people are so helpful but seems it can't be resolved.

Everything is fine, except the fact that I can't download into a PDF file. When I try, it connects me to a weather app.

Mediocre app.. usually works fine but the layout is not intuitive and it gives me errors too often

Easy to use and slightly user friendly. My biggest issue is having to CONSTANTLY change my password, and being locked out... if I didnt have to use this app, I wouldnt.

I find it hard to navigate & I can't check my hours worked. I do, however, like being able to view, download & send my paystubs.

Very easy to navigate. It has everything that I don't have to bother anyone with when it comes to payroll and taxes. Plus you can see how much time you have in day to day.

App doesn't open all the time and sometimes doesn't load past the intro screen. Have to close and reopen all the time. On WiFi and cell signal it does this

I love this App! I get all my work information on the go without having to aggravate my business office manager at work!

Annoying that I have to sign in every single time. Why can't they have a longer sign in time and have fingerprint sign in or something? Still gave it 3 stars because it's easier than the web experience at least.

The app was ok and useful until it locked up on me and hasn't been usable since. To everyone who has to use it for work do not, I repeat do NOT open the "Fun" widget! I added it to one of my tabs just to see what it was and now I can't even load the app up. I log in and as soon as it tries to load the app it crashes and I can't even attempt to delete the stupid widget. I tried to message the creators, but haven't gotten any response and I need to use this app for work starting 1/1/2022.

The app was recently changed. In my opinion, it is more frustrating to navigate. It is always on the time sheet. I mostly care about the pay stub. You have to go through quite the process to get the information you want. I think it is frustrating to find anything you want. Notifications during Covid layoff were suppose to be shown. We were suppose to have something that showed there was a notification, which none ever showed. Finding the notification was time consuming and difficult.

An awful piece of software. On the low chance it actually starts on the first attempt to load it, I'm lucky if it is quick enough to let me clock in on time. The website functionality on mobile is actually a better experience and I find myself more often than not frustrated and closing the app again, to use the Firefox mobile browser version which never seems to fail. On top of that until I was willing to rate the app it would ask me upon every single visit to the home screen.

Slowest work app I've ever used. Saving times and per diem just show a loading icon forever. Navigating the app is not user friendly and has to be shown multiple times just to vaguely remember how to do something again. Terrible convoluted app that needs a lot more work. If a clock in app requires a hands on presentation, then you need to go back and redesign it. All of us using it are working in the field. We don't need an over complicated system just to clock in and out. Update: still terrible

I am more and more frequently running into issues staying connected and logged into the app. Initially I am able to log in without issue, but when clocking in/out or changing cost center, my phone suddenly loses all cell service (despite full coverage before and after) and a prompt comes up saying that the connection is lost. After tapping "continue offline", I am usually kicked out and forced to log back in. I sent an email to support with a screenshot of the issue. I appreciate any help!

The user experience is really not easy, getting new hires to understand it and be able to use it is not easy. Even when employees are.around for awhile and get experience using it they tell.me they have a tough time with it. Even the different items I have to use are not always easy to find, even when I have used said item, several times. It just doesn't seem to.put things in obvious aces, but instead hides them. It's a great idea and makes so much sense, but the user experience is poor at best.

Although it likely has the functionality you need, it just isn't intuitive/ user friendly. Just feels like programmers made the app without using any real human being feedback. Has always felt this way. You constantly have to change your password. The security feels higher than my banks, which may be appropriate for an employer who has all your personal info to protect, but for an employee that just wants to clock in and out, there is no need to force password changes. I have other gripes

Everytime I open the app it asks for a rating, even after ive repeatedly pressed no thanks. Time sheets are also needlessly complicated for the average user. Needs to be streamlined to allow the average person to quickly and easily ask for time punch modifications and pto requests. Always reverts to the "Start" menu, and you have to switch to the "home" menu. The software engineers need some average joe QC. It would vastly increase the functionality of the app. Just too much going on.

Worst app I've ever been forced to use. So disappointed my company switched to this nonintuitive, unsightly app.

Login randomly works. Really non intuitive app, hard to find what you need. **update this app is NOT AT ALL user friendly. My home screen or whatever appears when I log in has changed. Not sure why, I am not able to figure out how to fix it. This app can't find an internet connection half the time, so manual fixes are needed. A LOT

It's ok. Don't have too many gripes, aside from constantly needing to change your password and the occasional hiccup when clocking in/out. The 1 star however is for the CONSTANT pop-up asking if you'd like to rate the app. It reappears no matter how many times you say no. At first I just told it to remind me later and then I started flat out saying no. I've been saying no for 4 months now. So finally I decided to give in and rate it. Hopefully now they'll leave me the hell alone.

The worst app experience of my life. It makes me incredibly frustrated as it's just not user friendly in any way. Upset that my employers switched to this mess.