Category : Health & Fitness
Needless number of notifications. Every time you click on something in the app you get a "congratulations" you've done something notification. I Deleted this app after 2 days a few months ago, decided to give it a second chance but in 10 mins on the app I got 5 different separate notifications/message. Recipies and limited, not very user friendly. Would not recommend.
I'm quite tech savvy and yet I found this app cumbersome. Cannot remove incorrectly added food type which throws everything out of sync. Inability to add different type of fitness trackers.
app isnt user friendly at all. you can't manually add workout, you can't add other food type. you have no control over the app, so it takes a lot of time and energy to work with when that time should be spent focusing on your goals.
Expected better from the no1 health care insurance company!! Seems to be all bells and whistles but then you figure out that they're all broken! Can't delete food added in error, can't add food to previous days and MOST annoyingly, you can't manually enter your step count if you have anything other than Fitbit or Google fit...what about those of us that can't carry our phones around with us all day!
App was working but has now stopped working. Very difficult and slow when it did work. Have given up and went back to my fitbit app. Put in so much effort with this app for it to just fail.
the nutrition section is practically unusable, you cant remove accidental duplicates and theres no way to enter your own recipes for meals. you can't associate any food with a specific meal. the fitness section doesn't allow substituting your own exercise if one of the assigned ones isn't feasible. there's no info on whether particular exercises are contra indicated for specific injuries or chronic conditions.
Can't get past the login page, just loops repeatedly (as a good loop does so the app is good on looping, being positive here). Getting rid off my phone.
It won't work. It may be useful, but literally nothing loads and it even took 3 attempts to log in because the app kept crashing
Miserable app, redirecting to log in in the browser and then left in limbo to go back to app unsuccessfully. 1 star is way too much.
Soooooo bad!! I can't even open the app, it just keeps bringing me in circles to sign in on the web browser and then back to the app to sign in... Ugh
Just updated and can't do a thing - login then it jumps off to find a website it can't then ends. Previous app was all I needed - back to missed claims and wondering why I bother pay for health insurance
Workout plan just stopped working. I can't get into any of the training exercises any more. Very frustrating
Got this so I could have access to health coach section. This page doesn't even load. Just says "something went wrong" . They got that much right at least. No reply to email to health coach..
It won't open to partner site, it keeps spinning, have uninstalled it and reinstalled it to no avail
Did not install and customer service could not assist me. They are usually so nice. So this star is only for the app not the staff.
Useless. I should access my coach program over this app which never happens. It always loading or redirecting to blank page
after one day of using, I lost access to my account in the app. I couldnt see any goals, meal suggestions or step in the app
Won't open partner site. After login is accepted, it spins forever trying to open site. Waste of in-person session for me and for Laya employee
Terrible app- insights wont open and when it does I only get to the age section. Expected alot more.
Same as all the other reviewers I'm afraid. Can't edit Nutrition log or enter different exercises than what was assigned for that day.
Cannot remove food added by mistake .. that should be a basic functionality.
horrible app. it connects me to a useless page when all I want to do is submit claims
Downloaded new app as was recommended in Laya previous app, but it doesn't open at all for me. It says unnownn_url......What shall I do? I want to register for my classes . Please help.
App doesn't load. Very slow.
Notifications at 3am... Really!! 😡
Very hard to navigate
App does not open on Samsung S7
I don't like how you can't edit any information or add information. I've tried to put in my steps (my "fit bit" won't connect to this app, and I don't use Google fit) and my food diary. And I can't do either. Really frustrating and not worth it. Unless something changes, I'm removing the app and will do it another way.