HEC Mobile

Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.

Category : Tools

Reviews (18)

Rav. Nov 30, 2021

App not working. Keeps saying failure when trying to make a payment and now for the last 2 days it won't let you sign in, keeps saying communication error!!

pro. b. Jan 29, 2022

App won't allow me to log in. My password and account number all put in correctly. App doesn't allow me to put in my ten character password.

V. W. Nov 22, 2021

Still not working right. For months now, when you make a payment at the screen where you review it, click confirm and get the message that a payment has already been made. Please FIX. Thank you.

Whi. T. Nov 30, 2020

App works great I just hate dealing with this utility company. Easy to use app. I would reccomend it because if you are a day late your electricity will be disconnected.

Ata. P. Mar 27, 2019

Convenient, but app stalls out 8/10 times. Constantly freezing or showing black screen on log in...

Sha. T. Mar 3, 2020

App was working great prior to update. Haven't been able to update at all.

ron. g. Nov 14, 2019

App says i need to update, but doesn't show in the app store....smh

Lan. S. Jan 16, 2022

Love the app easy to use

Dar. S. Apr 27, 2021

Horrible! Paying online/app YOU ARE FORCED to PAY a convenience FEE of 2.95

Rod. C. Nov 14, 2019

The app was working, now it's not.

Ash. R. Nov 14, 2019

i nee to put money on my account asap but it wont let me update

Mea. M. Oct 26, 2021

I can't get on this app anymore

Jer. S. Nov 23, 2020

Love it

Mar. B. Jun 11, 2016

I would love to have this app but it freezes up on the payment screen. Let's me put an amount in but will not let me update my debit cards new expiration date .. as soon as I change the month it freezes and I cannot go any further. I have the Samsung S7 brand new. I'm bummed. Can anyone help? I unisnstalled and reinstalled twice and same result. I can navigate everywhere else with ease

Gin. S. Jul 4, 2016

Love the easiness of making payments, but hate I getting charged a "convenience fee" to pay my bill.

Bet. B. Oct 12, 2016

It is hard to login a lot of the times.. But overall, it is an easy to use app..

Ric. P. Mar 16, 2016

WILL NOT download on my Samsung Galaxy Note 3 N900A or my Samsung Galaxy Tab S SM-T800. Using Android Version 5.0.2 App says it is installed but will download soon, but never does. What settings are required on the note 3 and tablet to complete the download ? Frustrating !

Pro. N. M. Apr 5, 2014

I keep getting communication error and a black screen