HeraOnSite
Features Include:
- View Open and Completed Work Orders with at-a-glance information.
- Communicate with DWM effortlessly through the in-app chat feature.
- View an estimated payment date once your invoice is submitted.
- Manage your trades, rates, and other technician information.
- Upload documents (NOA and invoices).
- Dispatch Work Orders to specific field techs.
- Hide NTE for field technicians.
- Push notifications when new work orders are dispatched to you.
- Directions and an ETA based on current location via Google Maps.
- IVR compliant GPS check-in via app.
- View all Work Order details including instructions & scope without printing.
- Upload photos to Work Orders.
- Have store sign off and complete required surveys upon completion.
For support, please use the in-app bug report feature.
To become a technician, contact us at [email protected]
**DISCLAIMER**
Continued use of GPS running in the background can dramatically decrease battery life.
Dog Emotions Vector Set taken from https://vecteezy.com
Category : Productivity
Reviews (15)
Great tool for providing photos, updates, work order details chat and sign off, less paper waste and getting in and out quicker allowing faster service for next location on the schedule...!!!
The app glitches and fails every time you try to upload a picture or take a picture. This was supposed to have been fixed some time ago but it is still not working.
Pretty nice not having to weed through all the emails
The worst user experience ever
This app is too unreliable to force us to use. Freezes, doesn't upload completely and still needs more functionality.
Needs work. Still constantly crashes and disappears after manager signature now.
Android version does not work on tab or phone. Please try try and fix it.
It constantly crashes on a Tab A and Galaxy S6
Android S7. Cannot check into work order. Works fine on iOS
It's nice to send pictures direct instead of attaching to an email.
This app is horrible and unreliable
Best IVR apps
The older version worked great but this app crashes my phone every time I press the check in button.
Extremely unreliable. Some days it's great, other days it's useless.
Since the new updates, it's been great being able to upload invoices, photos, manager sign off, and even leaving chat notes with DWM employees to see if I'm not available to talk. I also like the ability to check in and out of a site without having to make a phone call. There's a section for me to place a ticket for any bugs the app might have now too. I would suggest downloading the app and giving it a chance since the last update as it makes completing the job easier.