Heritage Bank KY

I have uninstalled and reinstalled several times, but the app refuses to load since the last update. I was really impressed with Heritage bank when I first opened my account, but an inability to check my statement when I need to is making me reconsider sticking with Heritage.

keeps having a connectivity error. I know my internet works, how else would I be writing this review? I've followed all the steps on the Heritage website and nothing seems to fix it. Not being able to see my bank account is frustrating and I hope yall fix this asap

Update: Ever since the update the app works great! I can't even open the app on my phone. All it's does is lock my phone up.

Samsung Galaxy S10e app keeps crashing, says app has violated security policies & shuts down. Have uninstalled & reinstalled several times to no avail.

It isn't just a Samsung issue... All I get is a locked up white screen and a reinstall just does the same thing. Rinse and repeat.

App updated and now it doesn't work on my phone I have to go to the app store to open it

I have never had an issue with this app. It always works well for me.

Have not been able to even get the app to load to the sign in screen since updated. Have reinstalled at least 10 times. Please fix this issue. The app was very limited to begin with when I could use it. Now I can't even check my own account with it.

Easy to operate and navigate, fast to get stuff done and super secure with it requiring your own fingerprint done exactly how you set it. Love this app!! Works great with my go go go go lifestyle.

Best bank ever and a super awesome app!

App simply does not work anymore. Attempts to log in result in the message "an error has occurred, please call". I can log in to online banking just fine on my laptop, just not the mobile app. Used to work, now it doesn't.

works great %99 of the time. has quick access to various accounts and do transfers. only down occasionally for maintenance and rarely crashes.

Easy app to use. Transfering between accounts is a snap. All information is easy to read and understand. Keep adding new things.

This app was 5 stars fantastic but it does not work with the new android systems. Please put out an update soon.

Crashes often. Sometimes I can't even open it. Digitally depositing check was almost impossible. Took me at least 10 tries.

This app is simple and very easy to use! In fact, it's so easy that my grandson, whose in Kindergarten would be able to navigate through it with ease. I absolutely love it!

The app works like it should! Everything is streamlined and easy to understand. I've never had any issues with load times

Super easy to use. I love the layout and you have all your banking info at the tips of your fingers.

I love the convenience, so easy to use, readiness of this app makes banking so much easier and easier on my busy life.

Fantastic. Mobile deposit is great, notifications are great. No fluff, just works.

Worked great... now it keeps crashing and won't let me view anything. I've uninstalled it and reinstalled still nothing

Wow! Has this app improved or what? Easiest check deposit feature I have used for any bank to date. Keep up the good work.

I like it. I just wish I could combine the business account in this app, rather than having to have a separate app.

Does not work at all with Samsung galaxy 7. Tried and tried but does not work.

Need a update doesn't work anymore. Last update was Oct 2021 please help

Functional app. It's improved a lot this year. Thankfully they finally offer MOBILE DEPOSITS! 😀

Easy to use. Great customer service. Best banking experience.

App didn't work. Can't even log in. No response to emails asking for help!