HFS Federal Credit Union

Using this app has been wonderful and I just deposited some checks last month. However, yesterday and today it was giving me problems. I got all the way to the part where you are submitting your mobile deposit and then a window pops up saying an error occurred and to call. I ended up calling to see and apparently this is a big issue for iPhones. But I don't have an iPhone. I have a Samsung galaxy. The guy told me to reinstall the app and restart my phone and see if that helps, if not to call back. I did that a few times and it still didn't work. What I ended up doing was writing a new check, using a fine tip pen this time and made sure to write out everything nicer and neater than the first one. I think the main issue is when you endorse the back of the check. Make sure to write out "HFS FCU Mobile Deposit" and then your account number you are depositing to. I think on my first check that part was squeezed in there, so the second time I wrote it better and that seemed to work. It finally took the check.

Doesn't work on my device. It did work with the other app, but when I updated it (because I had to) everytime I have to click on update and click on "open" or "uninstall". Need to fix it!!!!!

just experiencing update, already like what I see. Larger, cleaner pages. looks like more options too. I was just about to explore when review popped up!

Since the last update, I've seen many improvements. The app is quicker and has fewer crashes.

Very straightforward and easy to use!!! i use it pretty often in order to keep up with my finances and i love it. 👍

User friendly and convenient. Maybe in the near future there would be helpful search capabilities (i.e., checking account by company name, etc.)

The first time I used the app and within seconds i completed my needs and did this review. I am very satified with my first experience using the app.

very satisfied with app and mobile deposit. the deposit is in account same day as submitted. I would recommend this bank to all my friends and family.

This app has always worked grest with a few minor hugs only but the mobile deposit is great with awesome service from support as well.

Excellent app. absolutely no trouble and always up to date.

Fast and easy to use. Sign, Snap and Deposit. 2minutes done

Much better than the older version. A bit of a boring user interface.

I love the app, its simple and very useful but I wish it was more detailed.

i love this credit union but i hate the apps it doesnt show your account number.

Easy to use! Great App! Very user friendly!

app force closes and is unusable. huge stressor

Very convenient and easy to navigate!

Happy. Love to be able to deposit a check without going to the bank.

Easy to move around and understand.

Simple and Efficient customer service.

love it, easy to use and quick.

easier than before with widgets

Works really well for what it does. Convenient!

easy to use and very helpful

excellent mobile depositing service. love it

Much easier to navigate.