Category : Finance
Keeps saying I have the wrong information when I don't and/or won't let me go past username and password creation after it decided the right info is right.
Not a fan of the bill pay. Or the way it separated accounts. Really don't like the new app. Old style was much easier to navigate and follow.
Great app and a great bank! Customer service is exceptional.
Overall nice and useful, just wish that deposit was more consistent with processing time, and that you could do a mobile transfer without getting a second account
New app same slow system. Thought it would be better since they updated all banking systems, yet it is still far behind my other banking app. Down to often and slow to update.
Not happy with the bill pay interface. Especially the PC web browser based version.
Half the time I cant view my accounts. Usually over the weekend.not sure what was wrong with the old app. And for that matter the old name.
Great customer service!! The banking app is a huge plus with all the control options.
App doesn't work since Android 12. I can get into the app but there is no touch response once in.
App keeps freezing up and won't work at all as of late idk what's going on but I'm not liking
Sucks, does not update money spent till the next day, not like the old,system
I have used this bank for 20 years and I have never had any issues. I love my bank!
Doesn't work. Constantly says please write for mobile deposit only at HCB on a check that has it written on it.
Easy!! Everything is easy to use and do!
So far, so good. First day using the app, and I've been able to do everything that I wanted to do. Not bad for a senior citizen!
Works great! I wish they would raise my mobile deposit limit (I've asked twice) in these "COVID-19 Days."
This new version struggles to deposit checks, the primary use I have for the app
Very easy to use. Secure.
Awesome and easy to use
Easy and convenient
Always will I to help
Easy to use, does everything I need.
Friendly staff, awesome for a community bank
Doesn't work most of the time
Always good service
So easy to use!
Will not load on Android
Easy to use!
Quick and Friendly
You suck. Not updated on 10/23 since 10/17 once again updated 4/5 and not worked properly since. PITA