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HipaaBridge

In the modern healthcare setting, clinicians require a care team collaboration solution that enables them to devote their time to patient care–instead of time consuming manual tasks or the use of outdated technology.
Everbridge’s HIPAA compliant secure messaging mobile application, HipaaBridge (formerly HipaaChat), meets this need by improving clinician workflows so you can spend your time doing what you do best–providing excellent patient care. HipaaBridge provides a secure, care team collaboration solution that enables you to send text messages to colleagues, hold video calls with patients and share photos and other critical information all without violating HIPAA privacy rules. Simply put, with HipaaBridge, you can be in two places at once, enabling you to collaborate, triage, transfer and refer more effectively, reducing costs and improving patient outcomes.

HipaaBridge is fully integrated into the Everbridge Unified Critical Communication Platform–the most scalable and reliable platform to support all of your emergency and clinical communication needs, driving ROI and ease of use with one solution.

Solving Challenges with Clinical Collaboration

Problem: Wasted Time Using Outdated Methods

70% of healthcare professionals waste at least 30 minutes a day using outdated communication methods
- 32.5% waste an hour or more!

Solution:

HipaaBridge is the leading solution designed to increase workflow efficiencies across the entire care continuum. With HipaaBridge, a care team is unified within one group chat session, providing massive time saving efficiencies resulting in dramatic ROI and improved patient care.

Problem: Poor User Experience and Training Requirements

48% of users stop using an app when there is a poor user experience.

Solution:

HipaaBridge is the first healthcare collaboration solution designed exclusively for clinicians so that after the application is downloaded it can be used immediately with no training.

Problem: Can’t Be in Two Places at Once

69% of healthcare professionals say the ability to perform telehealth is increasingly important to deliver efficient and high quality care.

Solution:

HipaaBridge’s market leading functionality combines video with secure messaging and allows physicians to collaborate across multiple organizations to provide quality care.

Problem: Wasted Time Coordinating Emergency Responses

An average of 40 minutes is wasted coordinating emergency responses – a loss of $265,000 per U.S. hospital.

Solution:

Everbridge Suite offers the most innovative scheduling capability available, eliminating the tedious and time wasting process of dealing with on-call schedules.

Problem: Lack of HIPAA Compliance Visibility at a User Level

Non-compliant messages have the potential for a maximum HIPAA penalty of $1.5 million dollars.

Solution:

HipaaBridge has the first of its kind automated user adoption and usage program. A successful system wide rollout is monitored by tracking downloads and app usage at an individual user level.

More info:

Visit our website www.everbridge.com for more information about the enterprise version of the application which includes single-sign-on integration, database logging and more.

If you have technical questions or issues, we are here to help. Please send an email to [email protected]

Category : Medical

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Reviews (29)

S. V. F. M. Jun 12, 2020     

Good but nothing spectacular (hey it's a video/audio chat app so what do you expect!)..I had some connection/reception issues towards the end and I couldn't hear the other person well so they ended up hanging up on me and just doing the normal phone call!

A. G. u. Jan 30, 2019     

Frequent crashes, unable to see full messages and unable to send messages unless I either reboot phone or turn airplane mode on/off. (Using a Note 8.)

Wit. N. J. S. May 18, 2020     

When I get a call, I should be able to join in, but I get a message to sign in, and I can't sign in that fast, and the call doesn’t get connected. This is too frustrating for me to use, and I really need my calls.

Cat. Sep 17, 2020     

It works fine 98% of the time. I wish there was a desktop version of it though as the application is very large in size.

Mic. I. Jun 6, 2021     

Dislike is every time i try to open it the evasive applications that i already currently have downloaded stop it from opening so it never opens so i can't even register my HIPAA complaint cuz when i went to the hospital on the 14th they entered in my registration name is ingman with two n's. And then when i got into the establishment they changed it to quotation Anthony quotation William ingman and my father's name is Anthony William Ingman. I need HIPAA

HOO. P. L. Aug 12, 2020     

Too many dißruptive notifications, but seems hopeful.

Rob. K. Mar 31, 2020     

Excellently privately held accountable 4 deeds and actions not yet done or taken out of play because my misinforming then wrong MGRES AS also well to too two as farewell la da di do da da da Vinci the best time is now available. please contact us at our website. please note that all is not intended solely on Friday night at midnight showing up at night with friends on Facebook page for answers to questions regarding their own business is not intended for transmission rate for all ages since then

Bud. B. B. Jun 30, 2019     

constant crashes on android

Dan. C. Oct 24, 2019     

why isnt theres a volume option on this app for Galaxy phones?

San. E. Feb 3, 2020     

Great communication tool.

Car. L. May 1, 2019     

this app is the future! I'm at home and was consulted with a doctor and it took no more than 20 mins.

Ros. T. Nov 19, 2019     

Horrible can't log in if you sign out

Van. D. May 26, 2019     

great communication with providers

Hea. Dec 10, 2020     

Will not accept password after changing 4 times

Ire. E. Apr 2, 2020     

Not user friendly

Rid. S. Jul 25, 2019     

it won't download!

A. G. u. Oct 5, 2018     

Waste of time

Jud. U. Sep 27, 2017     

The app signed me out and I can't reset it unless I call...even though they put an option for you to reset it with you email....Very frustrating and inconvenient

Ser. Z. Aug 17, 2017     

When it works its great, but its doesn't work much.

A. G. u. Feb 2, 2017     

Really glitchy on my Nexus 5X through Google Fi. My work requires us to use this app, my co-workers say they have no issues mine I have to try to enter my password 3-4 times before I can use the app then it works fine. Sometimes have to reboot my phone to use app.

Cat. C. Feb 14, 2017     

It keeps saying that my login is invalid and will not let me try to recover my password. I need this app for my job and I can't communicate with my employer because of the glitch in this app. Needs to be fixed like yesterday!

J. M. Dec 31, 2016     

It says it already has my email address but will not let me in. Waste of my time.

A. G. u. Jan 8, 2017     

When I go to click on their privacy policy... it takes me a page that says page not found... so you want me to agree to something I can not read?

ani. b. Dec 2, 2016     

This app has the potential to really revolutionize how I communicate with my doctor. However there are bugs. New messages don't come through without a delay. I need to open the app to check and then the message chimes through, so I don't know how long it's been hanging in cyber space waiting for me. So I regularly need to open it and check for new messages. Also whenever I connect my phone to Bluetooth I get a message that HipppaBridge has stopped working. I'm reinstalling it to see if this improves.

Phi. S. Sep 19, 2016     

The app works, and is fairly easy to set up. However, MAKE CERTAIN that you back up your account details SOMEWHERE ELSE. Because if you ever need to recover your account, you'll likely find that the password recovery function doesn't work. Go ahead, ask me how I know. To their credit, though, EverBridge were pretty prompt about helping me get back into my account ... but that password recovery function needs work.

Ati. V. Jan 13, 2017     

It gets really annoying when it crashes constantly as I'm trying to send out a message. Ever since I install this on my phone my phone hasn't been working properly.

Sco. B. Oct 20, 2016     

Forced to use this trash by my job, it crashes at least every 30 minutes and freezes my phone daily. FML

Pat. C. Jun 16, 2016     

Crashes constantly, Android even gave a pop-up saying the app was making my phone run slowly and offered to uninstall it for me.

C.. S. Jun 17, 2016     

Crashes too often. Always having to reload.