hiSG - Health Insights SG
Category : Health & Fitness
Reviews (16)
As many have written, the performance on the app is less than ideal. One easy change is to do away with manual claims for healtpoints. All you really need is a manual sync (together with auto sync) for tabulating the healthpoints to be awarded to the user.
So unmotivated to log meals. Loading takes forever, consistently have errors and worse is when after entering many items, cannot save and upload. Also many food items calory count seem highly inaccurate. Lastly, I suggest creating mix rice entry options eg rice+2veg+1chicken and reduce the very granular ones that people are rarely using.
App has gotten progressively more laggy since the previous update. Whilst I appreciate the team uploading more of different photos and content for the sake of the study, at least show us an indication of any background updates so that we know that the error isn't on our devices. Nobody will be inclined to log data when it takes 60 secs to select 1 dish, snd another 30 secs to claim 2 points.
app is too laggy...takes too much time to load...some stuffs are just redundant (for example, displaying the picture of the food, for what?). important to consider end-user experience, not just on getting a lot of data.
increased rating by a star because app finally isnt overly laggy MOST of the time. great that progress is included, but it seems to have an error. i have obviously completed my sleep task, as seen from the sleep calendar, but yet it is still displayed as i did not complete. please check and fix.
App is super laggy, it takes a few minutes for the app to react after I try to do any action. Please improve on this. It doesn't help that we have to manually claim the points everyday. Why not just auto credit the points, why do we still have to click and collect when it takes so much time for the app to react to a simple touch?
Despite being advised to reinstall the app, sll the functions in the app are still super laggy, especially so when it comes to syncing and claiming the healthpoints, and it doesn't help that you can only claim the healthpoints one by one. Please look into this asap! HPB really ought to check out this app themselves. The lagginess is unbearable!
I emailed them with the suggestions below to hopefully improve the app's loading speed and usability. 1. Allow meal tracker to be auto-synced with other apps (e.g. Healthy 365, Fitbit, MyFitnessPal), so that meal info keyed in those apps will be updated on hiSG. 2. Adding a claim all healthpoints button. All I got was the template answer (feedback noted, we will review it), i.e. forget it we're not changing anything.
Finally the app is stable, searching of items is fast, and most importantly, there's a claim all button! The final weakest link will be to have. More comprehensive items listed for selection.
If I could give a negative for this app, I would. It takes more than an hour for me to log a day's meals, and the claiming of points, as others have mentioned, takes ages. My phone's battery dropped from 97% to 66% just to log meals and claim points. Our reviews should seriously be taken into consideration.
this is a crappy app. the research result will never be accurate given the sluggishness. many things does not make sense. 1) the slowness 2) the dashboard 3) the claiming of points 4) the forcing of fitbit watch face to have crappy hisg watchface. if it is funded by taxpayers money. im utterly disappointed. absolutely frustrating. playstore and appstore should removed this.
When so many people feedback for the lag of system since few month back, did you all take any action? If yes, I think the team failed. You want use to take part in the program but your system is not able to support... So disappointing.
hangs and hangs without the ability to update. And I can't use the HiSG either because it floats with a msg to update which will bring me to google play update page and the cycle repeats. Cannot input anything when the floating msg appears each time you open the HiSG app. What's an update when you cannot even download the update!!!??
The app is very unresponsive. Every click takes more than 30 seconds before reaction or have to click multiple times. Please improve on the usability
super laggy and entries seem to self-delete. would like to also be able to log home-cooked meals by entering separate ingredients (which i used to do with apps like myfitnesspal).
Terrible is an understatement. Deserves a 0. Recent update made it even slower. Almost impossible to log a meal. Even force changed the Fitbit clock face into a poor HiSG one which shows 0 for all stats, probably reading from its own ultra slow server. Guess my finger is supposed to get fitter from the repeated tapping, and it's supposed to train me to become a more patient man.