Home Connect (America)

Overly complex and broken setup process. Tried with both an android and iPhone. Bad choice using Wi-Fi instead of a simple Bluetooth pairing or have the cooktop implement a keyboard to enter the home's wifi credentials. asked for a "step 3" that was nowhere to be found, not even by the app online. Ridiculous.

The app simply doesn't work. I have a WiFi enabled coffee maker, and wanted to try to connect it to my android. Downloaded the app. It required to create an account. I created the account, confirmed it via email. And that's it. App simply doesn't work - I select a new appliance, it sends me to the login screen, I provide credentials - and it returns me to "select new appliance", and the loop repeats. I guess, UX designers at Bosch didn't graduate from a kindergarten yet.

Easily got my new Bosch refrigerator on my wireless network. The app sees my appliance. Google home integration not working. Seems that their API is not reflecting the registered refrigerator. Error message: No devices were found in your home connect account. I tried calling home connect support and their technician was unable to assist referring me to Google. Sorry I bought this appliance which does not properly integrate into my Smart home.

Completely non functional. Goes to a white screen with a blue button saying "to app store". Which brings me to the play store... But I've already downloaded the app! One time it got to a registration page and froze, never loading some pdf I had to confirm I read. Totally worthless. Avoid.

Installs on my phone, sees my fridge, reflects changes on fridge status so that's at least something this app can do. What it can't do is link with Google Home since Home just states it can't see any appliance on the account. It doesn't really help me since I don't care about changing settings on my fridge. It's a fridge. I want to get notifications via Google if fridge door has been left open. That's it. A very simple thing that would have been helpful with smart connectivity, but fails, sadly.

Poor setup instructions, app doesn't match appliance prompts. Confusing and need to do work around to set up. Had to set up account and connect first appliance on iPhone as it would work on Android, then logged into account from Android phone.

It is supposed to update automatically. When open the app, it asks for update, but no update is available! So, the app does not open! It is a total garbage and waste of time! Do NOT use.

Horrible. App was written by children Could not scan the screen, which is required, with a S22 Ultra, or an iPad pro. It did eventually scan after seriously 10 minutes, then would not accept my network. Just in case for anyone reading, I'm a BSCS from Northwestern and a MSEE from Cal Tech. I think I understand a simple connection. Buy elsewhere. Forget Thermadore. Should have got the Viking we wanted.

Not for me. I only installed the app in order to tell the developers that the recent reviews scare off anyone from getting totally frustrated and angry. What is taking so long for them to step up and fix this mess? Until I start to see a lot more 4 and 5 stars, not for me.

All it does is shows the button "to the app store", after app store is opened there is nothing I can do, so I decided to write a review. Trued to reinstall)clear cache/storage to no avail.

It keeps telling me that the app needs to be updated, but no updates are available. It is also set to auto update, so it should update by itself! Totally useless app!

Cannot complete registration. I never receive an email to complete the registration. Checked spam and junk folders. Pitiful experience

Terrible! A surge caused connection to drop 9 months ago and I still am not connected because of password and email issues.

Unable to update. Found out this was server error and is fixed... thanks for the response... love my Bosch Fridge ..

I had it all set up and all of a sudden, it lost everything. Can't login, doesn't recognize my email to reset password. Now, 3 weeks later, it is working again.

Won't connect to my open wifi network, so it's completely useless. If they make it possible to bypass the password for wifi I'll give it a try.

I'm not sure if I've encountered a more disappointing app that I wished worked. Everything is fine until the final step, and it won't connect my device to the appliance. The appliance connects to the network. I've tried everything as instructed in the app and the manual that came with my appliance. Depending on the attempt, I get different error codes. It's ridiculous. And don't come back to me about MAC, ports, etc. I changed all that per the requirements and still nothing. Besides, you shouldn't have to be a network administrator to get a consumer app to work.

Not all that terrific. It takes several frustrating iterations to get connected, then it is an impoverished app. I have a new Bosch refrigerator and the app tells me that the unit is turned on as well as the temperature settings for the freezer and refrigerator but doesn't tell me the actual temperature. Just installed it and except for the super freeze feature, I found the app not worth the trouble it took to install.

Has potential but needs lots of work. For all the appliances you have to activate remote mode before you can control it on the app. Dishwasher controls are good, notifies you when the cycle completes. The wall oven controls,very clunky experience. Biggest pain point is the app doesn't notify you when the target temp is met. Additionally, if you up the temp midway it doesn't tell you when the new temp target has been met either. The oven panel is similar unfortunately. Thanks Thermador designers!

The app for my Bosch dishwasher seems like a waste of time. You have to go to the dishwasher and push "remote start" every time you want to use it. Makes no sense. I will just turn on the dishwasher while I am there. The oven remote start shows it is on but when I try to start the oven from the app nothing happens! It doesn't start. I have called technical support but they don't seem to understand how the function works either so I plan to delete from my phone.

So for the first year it was working. Then about 6 months ago I stopped getting notifications on the appliances. I tried Uninstalling and reinstalling the app and powering off the appliances. Reset the wifi and played with the permissions and notifications. It just doesn't want to work anymore. It looks like everybody who tried to use it in 2020 for the first time can't even get beyond the login. It's not like the product was cheap its a shame they cant get the app to work

Now that the app is supposedly fixed (still takes forever to connect) according to the home connect team I may get back to using the app. Frustration #1 You can only pick "Push 2x to open" the dishwasher, or toggle it off on the app. You'd think that this would turn off the pushing on door to open feature, but no, it then defaults to a single push to open. Working around the kitchen, kids playing in the kitchen, has resulted in accidental openings, and sometimes while the dishwasher is running!

The setup process is ridiculously difficult. I eventually figured it out - but jumping between my paper instructions and the digital instructions, then to my router and the ovens commands then my phones setup.. connecting to the ovens hotspot was absolutely not clear at all. When in the process to do this... The only thing that helped me were the subtle failure messages I got from time to time that pointed me in the right direction. Ditch the paper and put all the instructions in the app..

I can't explain the problems, but it had already connected and it kept telling me that it was unable to connect. Just kept trying then restarted app, everything was setup and done. I love setting up dishwasher and seeing status of wash... plus Alexa can also interact with dishwasher... :) app needs more testing. Loved the extras... free recipes, what??? Nice!

The app and method of connection needs work. First, I couldn't complete registration, because I never received the confirmation email and yes, I checked SPAM. Once I actually got the email, after three attempts, the linking process through the app gets stuck at the final step. The appliance says it's connected, but the app fails and asks to retry. I called customer care and they say their closed even though the posted hours say I still had time. I guess we'll leave it for another time.

Ignores notification settings. Keeps spamming my phone with 'Water tank is almost empty' pop-ups

Update after 1 year: The design still needs significant work. The app is full of clutter and when you do navigate to the appliance you wish to control, it does not make sense. Why can't I see time remaining on my oven timer? Why can't I directly input numbers vs using dials. There is a lot of room to focus on what the user needs and add features rather than trying to sell more products and hype. Disappointing for a supposedly high quality brand.

Why would Thermador patronize this app?? The app constantly tells me that the phone is not connected to the home network. Error(H1073) Do yourself a favor and move on.

It works so good I can make all kinds of coffee that I like and save money while sing coffee brands I like.

Required update...in the uninstall and reinstall on loop of frustration..