Category : Medical
What's the point of telling me to download the app if doesn't work. Apparently it hasn't worked in years I'm seeing reviews from 2019 its 2022. Please fix the application
I like this app. However, it doesn't show card balance or purchase activity.
Sometimes it works and sometimes it doesn't. I like using the app instead of calling its just easier. I don't always have time to sit on the phone going through their menu of options. The problem I have the most is signing in to the app.
"an exception has occurred" on startup, "undefined: error" when you try to log in to what just appears as blank boxes with no instructions or even labels showing on the buttons to click. Like the other reviews, it's clear this app is non-functional.
Nice app especially if you need to know your member id # and what not but they say if you dont havd your insurance card on your persons you can download the app and from the app you will have the option to view your card info witch is true But most places that i tried to explain to them i had misplaced my actual insurance card was waiting to get my new one in the mail and could pull up my card information from the app wouldnt accept it in that form and or way!!!!
this app does not work! like others have stated about the "error" messages, i experienced the same thing. please fix this app!
doesnt work like ot say it does i have to use the website which is a hassle to do when the app u can do it quicker so dont download the app it doesnt work at all so FIX IT
its not letting me login to the app but can do it over the phone internet...if that can be fixed i would be happy to give a better rating
They need to fix the app it doesn't work keep saying error Everytime you trying to log in to my account
The app WORKS despite the negative comments! Sign up and register online through the website before you use the app if you're having problems, it works fine. 🤷
App doesn't work! Immediately loads to error page.
Is impossible to log in. I have all my credentials to log in but the app didn't recognize any
When I downloaded the app and opened it up all I got was an error message.
I need it to tell me what my health pays rewards card info is. Like the balance of my card and everything. It won't tell me anything.
Unable to even use this app. Error message. You should fix it
this does not work. I wish you would fix these problems so this app an be used!
Would like to see more helpful information. Otherwise is a useful app to have.
Cannot log in even though I ha e double checked my info several times.
It won't start from the very beginning can't even get it to work long enough to register 😡
couldnt access app, just USELESS!!! uninstalled.
It was in Spanish and I couldnt figure out how to switch it over.
app has nothing on it, I can not log in. please fix app.
does not download youre not able to log in or register please fix
App doesn't tell me how much is on my kids earn cards, and has been like that for days.
Doesn't load up all of the info I need
and unexpected error occurred
Cant login. Claims im not a member.
Will not load app on my Android
Download completes then setup begins. You have to login though your email, fine then an exceptional error message occurs and then... App locks up. It is done. No Refresh. No Restart. DONE. LOCKED UP. And OUT. You can reinstall the App numerous times still same thing will occur, exceptional error, and shutdown. Would be GREAT if it ACTUALLY WORKED AS ADVERTISED.