HonkMobile

This is the most convoluted app I have EVER used for parking, it took me 25 minutes to finally get to paying for my parking, one big issue is, it needed to be updated, but that flashed on the screen and disappeared so fast I couldn't read it until the 3rd time around, after the update it made me re-enter all my Credit card data, everthough it was already in the app, I'm GLAD theres only 1 place I go that I need this app, and I don't go there often...

$70 ticket because UWO switched to Honk without notice and the app wouldn't allow me to download it. It finally downloaded the next day, so it isn't a phone issue. Don't trust this app to work when it's supposed to (if you can even get it to download). Save yourself the tickets and headaches and find a non-Honk mobile lot or take the bus!

This app is disaster. I tried 4 credit cards. It failed to add any of them. Adding vehicle to this app also a pain. Works fine with Google pay or PayPal though. Worst thing they have a contract at Hospital parking, where people come already in the distress, on top of this making parking payment with Honk is another level of pain.

The fact that I have to cough up $15 a day - indefinitely - yet there is no daily auto-renew feature is infuriating. As a result I wake up every morning in a panic realizing I missed the 7:00am parking renewal time, to discover yet another parking ticket on my car. I absolutely hate this app.

Can't make an account because "e-mail address is already in use" (as it should be. I have used in the past)...but I cannot reset my password because the reset link does not work. Does not matter where I send the reset from (app or desktop), nor does it matter which web browser I use, I have sent many, many inquiries to get my password reset, but have yet to recieve any communication in response. Not 1 single email. Nothing. Not even the "contact us" forms work. It's been over 3 days and nothing.

Not inclusive, only accepts credit cards no change or debit. Like not everyone has a credit card and it's so fustrating because I can't park at my work and there is no other parking lots it's all owned by you.... So I feel like it should be updated to accept credit cards so everyone can use it.

Great customer service. My only critique is that my parking zone is only identified at the kiosk, as opposed to being located on the many Honk signs. Other than that, a great service.

This app is comically bad. All the hoops you need to jump through to pay for $2 parking is absolutely absurd.

Very difficult to use flex pass.. informed of event days are not covered by flex pass after buying a pack of 10 passes. UGH!

Frustrated with no reply to my question. If you pay at the kiosk, how do you extend your time? No reply came so I created an account and added 1.5 hours then extended it another 24 hours. But since I was in Alberta and my truck was parked in BC, even though i used the zone id number, it did not take into account the time zone. I had my receipts in the app show the correct times, once emailed the receipt showed adjusted times to be AB time. I then contacted them. They communicated that they were not able to make the adjustment for the time zone change, so I would have to pay AGAIN for the correct time. There is NO WHERE on the app to select timezone. When we arrived back in BC I got a reminder that I had 15 minutes left, but I had NOT gone in and paid again, just left it hoping that they were wrong. The 24 hour receipt in my app now reads - start time 10:00 a.m end time 10:00 a.m. Really 24 hours and it's the same time?They need to get that issue fixed. If timezone is going to come into play, which for many people it would be if they are parking at an airport, selecting the zone id should automatically indicate the correct time in the zone your vehicle is parked not in a province away.

Menu system is non intuitive. OK once you figure it out after repeated go arounds.

Super easy, I like how it remembers my information so I don't have to enter it every time I park.

With HonkMobile I don't have to worry about parking meters (be they far away or near my vehicle), having coins or even my credit card in hand. One time set up with my choice of payment and I'm good for many parkings to come. Thanks for making parking payments so easy HonkMobile😊👍

Super easy and convenient! Love this parking app over all of them.

It's great not having to search for change or deal with the machine that seems to dislike certain coins

The app was still counting the available seconds(!) when I reached the car (less than a minute left) but the yellow parking violation notice , $30 fine was already attached below the wiper blades. I ran to the officers who were just few cars away to show the app and exactly then, in front of their face, the notification pops up , parking just expired. All they say, they can't do anything in their system it had already been expired before,so they issued the ticket. Maybe there is few seconds or more discrepancy between the app time and enforcement system time but why is it my problem? They issued the ticket exactly the minute it was expired (nice of them,too,let this be their greatest pleasure in their life), but regardless, the app was still counting down. This is one problem. Other problem is, it also shows a warning 15 minutes before expiration. But if you add that 15 minutes to the time of the notification, it goes beyond the expiration by 3 minutes (in my case) so that is also misleading. And I paid for this, just to get an unjust ticket.

Can't experience what doesn't work. Sadly when I try to even register, it doesn't allow me. Not on wifi, not on data. And when I tried searching for the area of the parking either based on the number on the meter (Oakville and Cobourg), or by area, it couldn't find it! Very frustrating to use, for sure.

Great app, I wish they included an option to cancel parking though.

Made it easy to pay for parking. However, parking time is very limited to hours only and doesn't give you the option to select smaller increments like 15min or 30min

Dirty thieves. There's no reason why you shouldn't be able to pay for time parked. It forces you to pay ahead of time, regardless of amount of time you actually stay in lot. Garbage app, avoid at all costs

Not intuitive, difficult to navigate. Convenient though.

Thank you for making it easy to park and pay, and to easily extend the time.

Great UI, easy to use and fast.

It was difficult for my colleagues and me to initially figure out how to purchase the 5 Pack...after searching each tab numerous times all three of us stumbled upon how to make the purchase but then it was somewhat easy to redeem a pass. Redeeming a parking pass has lots of clutter on the page...too much to read unnecessary text. Also, get rid of the wording that says "redeem a pass to park for free". In reality, I'm not parking for free as I pre-paid for those passes.