• Hospitality Mobile Access 1
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Hospitality Mobile Access

With ASSA ABLOY Hospitality Mobile Access you can check in to your hotel room before you arrive and receive your room key direct to your phone. When you arrive at the hotel, go straight to your room and open the door by holding your phone up against the lock. Your hotel key is securely delivered and stored inside your device and you don't need to worry about a keycard.
ASSA ABLOY Hospitality Mobile Access is available at select hotels around the world.

About our Mobile Access solution:

The Mobile Access solution from ASSA ABLOY Hospitality makes VingCard RFID locks operable with mobile devices through BLE (Bluetooth Low Energy) technology. The solution platform includes highly reliable and secure mobile key management and Trusted Service Manager (TSM) services.

ASSA ABLOY Hospitality Mobile Access is powered by award winning SeosĀ® technology from ASSA ABLOY, learn more on our web site.

Category : Travel & Local

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Reviews (29)

Oct. S. Dec 19, 2021     

Received email from the app for booking, downloaded it, then it says "keys not requested", when I clicked on it, it says "error has occurred... Contact the front desk", after contacting front desk, they said that they have issued the key but I haven't requested it. i said "how would i request it, There is no button to click or anything"... The front desk said to "refresh". Going back and fort with frontdesk and the app, talking on the phone for more than 40 mins. Who's fault is it? app or hotel?

Fan. S. Nov 3, 2021     

Hi, I used app only for a week, but with my experience with this, it worked for the purpose I had to use it for. Yes the confirmation email could be tricky, but the Hotel reception helped me and it was working. To give more stars, 1. Maybe consider app to work even when your phone is locked and app in background. Keep working on the app and it will get better, nothing works perfect and problems must be sorted to better service. Thanks, technology is the future, bad or good reviews. Keep going

Moh. S. Sep 1, 2021     

I tried to register, received a verification email and then I clicked on "Verify" button, then a green tick shows that my email is verified but when I go back to the app, it still shows "Please check your mail" So I'm still stuck in this step with no luck! I mailed the customer support but I didn't get any reply back yet!

Dam. M. Sep 13, 2021     

Seriously? You can't use the app unless your phone has a lock screen? If you want a lock screen, then implement it inside your app like any other serious application does. Also the app sometimes just doesn't work properly. Email verification was tricky too. I can't believe people use this. Worst app I've used this year hands down.

Gre. S. Apr 24, 2021     

Wife and I both tried to install the app with the same registered booking email address and it kicked me off. I tried to reregister, I verified the confirmation email, got the big tick but the app is stuck on the check your email screen.

Tri. T. Mar 14, 2022     

OK using my Galaxy Note20 I have found that if the camera lens on the back of my phone touches the key pad it works quickly even with a heavy duty protective case on it

Ern. W. Oct 26, 2019     

Doesn't work. It tells you to check email to verify. When you click on the verify button the app says it regis tered then goes to a page to check your email but nothing happens. Email hunter and spammer!

Max. B. Jan 28, 2021     

Very unreliable. Just getting the reader to detect the phone is hard. Even when it does, it often fails to unlock the door. It's not rare to spend 5 minutes to open one door.

Gar. C. Oct 21, 2021     

Doesn't work. Tried using and app got stuck at verify email. Received email, clicked link to verify but still didn't work.

Dyl. P. Oct 4, 2019     

Not worked on lg phone. Keeps saying "something went wrong" can't get into my appartment. Most useless key ever!!

Ros. L. Feb 22, 2021     

Very bad app, all the time when I used always slow and have Wait at least 5 minutes to open the door .

Phi. H. V. Apr 13, 2022     

Most stupid app I've used. Unreliable.

Cin. Sep 5, 2019     

Its slow. I often stand outside apartment for up to 10 minutes just trying to get in my home. If I would have known, I would not have signed the lease.

Kyl. P. Oct 5, 2019     

Complete waste of time! What's wrong with using real keys? They have worked for thousands of years! Why reinvent the wheel to make it square!

Dav. B. Nov 27, 2019     

Crashes on opening using Samsung phone less than 12 months old. Doesn't work at all

Sho. Jan 17, 2022     

Use to work perfectly each time. Has not worked the last 3 check in times..

NO. K. Nov 6, 2020     

Working just fine. Quick and easy and the verification is simple.

Ale. G. Sep 13, 2020     

Just like the other reviews have said, the app isn't letting me verify my email after I click the link they sent me.

Jos. M. Sep 28, 2021     

Again my review has been deleted so I'll repost. This app barely ever works to unlock my garage gate. I urge anyone who is thinking of using this software to reconsider.

Ale. T. May 2, 2020     

Samsung note8. works just fine, just give it full access..

Reb. H. Aug 1, 2020     

Doesn't Work....Keeps Saying to Verify Email and won't go past that screen.

Geo. H. Aug 17, 2021     

Too slow always crashing

Gar. P. Oct 3, 2019     

I've been standing outside my hotel room for 5 days now and it won't open my door

Eri. T. Jul 13, 2019     

i wait for 4 days still not working on the second mobile.

Mar. A. K. Oct 24, 2018     

Failed to install on 3 tries

Ern. S. Dec 7, 2020     

It was confusing ans hard to use

win. a. Mar 19, 2021     

Variation email links don't work in Android

Fre. 4. Jun 21, 2020     

It doesn't download!

San. A. Apr 21, 2022     

No sirve en Android