Category : Finance
Negative experience . I cannot log into my account because the application doesn't allow me to insert the token password, that is to say I can't insert the digits sent to my mobile. This problem started about a month ago (september 19) and it is still persistent. I deleted the application several times, at occasions I deleted data and cleared the cash, yet the application did not function as it should.
The worst app ever. I couldn't even register although I watched the demo and applied it literally but it kept telling me that the subscription failed! And then it sent me that my phone no. Is successfully changed!! Among all bank applications, the housing bank app wins the worst and last position!!
Application crashes whenever it sends the token no. a message pops up saying...please check your internet connection and try again. Internet is always there on my mobile but the application is not working.I reinstalled it several times but i always get the same error msg. Appreciate if you could resolve this issue your side and revert to me ASAP.
It's not recommended to use this app it keeps logout!!! It still the same problem since more than a month !! What a developers team you have!!!!😢😥 Now more than 2 months without benefit!!!! Very sophisticated app and basic not like the Arab bank !! Your bank love paper tooooo much !!!
In general the application looks good, however it lacks to many features like transfer between registered accounts within the bank with different currencies. This feature is very important and has been requested several times through the branches managers. Other banks provide this feature which encourages us to move to.
Bad experience, I just update the application and I can't log in to my account, it says your device is blocked and the application is shutting done every time I try to log in.
When i log in to account . it shows a "Wrong Selection" message. latest update 17/4/2019 * corporate account. Again after updating in 12/09/2019. Same error already exists. I can not login to corporate account. (Wrong selection). Please fix the problem ASAP
The application stopped reading the token (password) from the SMS automatically and each time I need to read the message and write the token in the field manually.. I contacted the Housing Bank call center but the problem still the same
Blocked Device. Suddenly, without any warning, I am blocked and can't log in. App has not received any major update since 2015.
This application is very unsuccessful I do not recommend anyone to download it because it does not work and it gives many errors. You can download eFWATEERCOM so you can pay your bills, because this application will not help you pay bills.
Not working for corporate. Always shows a "wrong selection" error message when log in to corporate account. Please fix app. I have the latest version.
If there is less than one star I will gave it to this app,its useless ,I can't login to my account ,no token is sent to me ,I called customer service several times the only thing they said that they wouldl fix the problem and guess what ...nothing was fixed
Very user-friendly interface.. Provides all the needed services and much more. Well done 👍
Profisional app. Easy to use and facilitates accesses to many operations and variety of payment process. The latest release of update 25 Jan 2020 has affected the application badly. It's blocking my device after several attempts it opens. Please check your stability improvements update.
Very poor design and after closing the app once, I wasn't able to log in. The app would say that I was already logged in.
Worst app ever seen Bad services from the bank team.. Had facing issue in efawateercom link inside the app and raised many tickets and calls and sent many emails with no response from any one.. Bad custumer care services
Services of the bank and their Application are far below average. Application does not show the login page, its just the bank logo page.
Worst application ever not working properly most of the time Tried to open the demo to learn how to use it but the demo is not working properly
Very handy . And perfect for everyday use . But shame that there's no rewarding program .
'Temporarily unavailable' message still showing even after a month. Why is the app not fixed yet !!!
The application asked for update , and when I updated , it start displaying a message, (device is blocked ) then close the app!!
the best option in this app, when you send email they reply fast. thanks for your cooperation.
The app says the customer is after the grace period. This notification is not clear. The app doesn't have a customer service chat window.
I love the app. Very helpful, easy to use, saves time. Just what I always needed.
Bad design, not easy to use, complicated... you have to learn something from Itihad bank application.
in general it's a very good app but in the last update there's an issue in EFwateercom system please fix it ASAP.
Unfortunately i cant enter the token password and also the demo doesn't work at all just keeps loading all the time
Every singel time you open this app an add page should appear infront of you and you need to click Skip this is really slow and annoying. as well the app looks outdated and a lot of information and features you want to look at and use are missing. The application has a lot of bugs! look at Bank Al Itehad app and learn from them.