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HRAgo

HRAgo allows you to view your account balance and activity, participant account statements, claims history, explanations of benefits (EOBs) for processed claims, My Care Card℠ transactions*, and more.
In lieu of submitting paper forms, you can submit claims, submit My Care Card℠ supporting documentation*, update your contact information, make investment allocation changes, and update your account preferences.

Prior to using HRAgo, please register your HRA account under your plan’s respective website. Once registered, you can use the same online account credentials to access your account via HRAgo.

Key Features:• View current account balance and activity• View participant account statements• Submit new claims• View and search claims history• View EOBs for processed claims• Submit My Care Card℠ supporting documentation*• View and search My Care Card℠ transactions*• Manage your investment allocation• Update your contact information


* My Care Card℠ features only available to participants who are enrolled in a plan that offers the option, and have elected to use a My Care Card℠.

Category : Finance

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Reviews (24)

Adr. U. Jun 10, 2020     

Works well unless you are taking multiple pictures. It will only submit with one picture. Once you try to attach 2 or more, it says there was an error attaching the images. Please fix this, as you can't submit a claim with one picture and then submit extra pictures. Once the claim is submitted, you can't edit or change it or add more documentation. So I assume this means I will get denied because it doesn't have all of the pictures, and then I will be able to submit extra pictures when asked

Jos. B. Apr 15, 2022     

Easy to use, makes all transactions more convenient.

K. F. Dec 2, 2020     

IF THE DEVS WILL NOT ADDRESS YOUR ISSUE, THEN YOU WILL NEED TO CONTACT YOUR HSA. Some expenses require multiple pictures. This app does not support that. The lack of this feature is a failure to provide service. I also notice that the devs respond to user's concerns, but remain silent on this problem that keeps people from being able to submit legitimate claims.

Don. M. Apr 26, 2020     

Simple to use, but kind of a pain, too. Can't back up from some screens, can't edit once you're on to the next page, whether purposely or accidentally. Room for improvement.

Mar. E. C. May 25, 2019     

I can get everything done but a picture of the supporting documents that I need to submit says that my camera is not taking the picture. I do not have this issue with any other app that I have that I take pictures of supporting documents are checks. it kind of ruins the whole Simplicity of having this

Dia. B. Sep 22, 2020     

Relatively easy to submit claims. However, the information on the different screens overlap one another making it difficult to read. Does anyone that works on the development of this app ever test it outside of their system to see the way users see it?

Fet. R. Jan 6, 2019     

phone restarts Everytime i click to open on the app icon. was working just fine before this last update, now i can't even get into the app!

Bri. J. Dec 29, 2020     

Not for the service, but for the app. No information is provided about why a claim is denied. No Information is at all available on the wesite, other than your balance and one line info about claims.

Ver. W. Aug 13, 2020     

Very disappointing and won't allow you to upload more than one photo. I don't know what happened because it use to allow you to upload multiple pictures.

Mic. W. Jul 7, 2020     

Will not upload multiple pictures. I use to love it but after having 2 claims denied and unable to submit documentation its such a pain! Fix the app!

Res. D. Jun 25, 2020     

Every time I try to use this app it goes to tmobile then says sd card enabled. I can't get it to work anymore.

.. Dec 8, 2021     

Won't allow .pdf files for supporting documents.

Bev. F. Feb 7, 2019     

great app. makes filling a claim and debi card substantiation so easy

Pat. D. Oct 23, 2019     

Easy to maneuver

Jua. S. Dec 10, 2019     

It is easy to use.

Sea. B. Jan 15, 2021     

This application meets or exceeds my standards; thusly, I hath written a review.

Jas. B. Apr 8, 2020     

Easy to use!

Eri. Feb 16, 2020     

Won't respond

Car. W. Dec 22, 2018     

Need finger print authorization.

A. G. u. Jul 23, 2018     

I have to reload the app every time I want to submit an expense. Is that convenient?

Vic. M. Sep 18, 2016     

Keep getting Error 505 been trying to update for a few days now

Jul. N. Feb 9, 2016     

Awesome App I can process before I even leave the parking lot after making a payment or picking up my prescriptions... I am not sure how long it takes to process and see in my account but if it's this easy than this is a 5 star option!!!

Tro. Oct 24, 2015     

Has great features but keeps closing when I try to take photos off the supporting documents. Can't even finish a claim. Update: Changed the default camera to Google camera, and it works as advertised.

B. G. Jan 3, 2016     

It won't let me install to a tablet, it would be great to be able to use this not just on a smart phone.